BibTeX records: John Carlo Bertot

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@inproceedings{DBLP:conf/hicss/BarbosaDBL24,
  author       = {Simone D. J. Barbosa and
                  David Duenas{-}Cid and
                  John Bertot and
                  Jonathan Lazar},
  editor       = {Tung X. Bui},
  title        = {Introduction to the Minitrack on Diversity, Equity, and Inclusion
                  in Digital Government: Narrowing the Divides},
  booktitle    = {57th Hawaii International Conference on System Sciences, {HICSS} 2024,
                  Hilton Hawaiian Village Waikiki Beach Resort, Hawaii, USA, January
                  3-6, 2024},
  pages        = {2136--2137},
  publisher    = {ScholarSpace},
  year         = {2024},
  url          = {https://hdl.handle.net/10125/106643},
  timestamp    = {Thu, 04 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/BarbosaDBL24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BertotLB23,
  author       = {John Bertot and
                  Jonathan Lazar and
                  Simone D. J. Barbosa},
  editor       = {Tung X. Bui},
  title        = {Introduction to the Minitrack on Diversity, Equity, and Inclusion
                  in Digital Government: Narrowing the Divides},
  booktitle    = {56th Hawaii International Conference on System Sciences, {HICSS} 2023,
                  Maui, Hawaii, USA, January 3-6, 2023},
  pages        = {1847--1848},
  publisher    = {ScholarSpace},
  year         = {2023},
  url          = {https://hdl.handle.net/10125/102861},
  timestamp    = {Thu, 16 Feb 2023 16:52:47 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/BertotLB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BarbosaLB22,
  author       = {Simone D. J. Barbosa and
                  Jonathan Lazar and
                  John Bertot},
  title        = {Introduction to the Minitrack on Inclusion in Digital Government:
                  Narrowing the Divides},
  booktitle    = {55th Hawaii International Conference on System Sciences, {HICSS} 2022,
                  Virtual Event / Maui, Hawaii, USA, January 4-7, 2022},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2022},
  url          = {http://hdl.handle.net/10125/79656},
  timestamp    = {Wed, 11 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BarbosaLB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BertotLB21,
  author       = {John Bertot and
                  Jonathan Lazar and
                  Simone D. J. Barbosa},
  title        = {Introduction to the Minitrack on Inclusion in Digital Government:
                  Narrowing the Divides},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/70903},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BertotLB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BertotJN20,
  author       = {John Bertot and
                  Paul T. Jaeger and
                  Karine Nahon},
  title        = {Introduction to the Minitrack on Challenged Democracies: The Impact
                  of Digital Government on Democracy and Democratic Institutions},
  booktitle    = {53rd Hawaii International Conference on System Sciences, {HICSS} 2020,
                  Maui, Hawaii, USA, January 7-10, 2020},
  pages        = {1--3},
  publisher    = {ScholarSpace},
  year         = {2020},
  url          = {https://hdl.handle.net/10125/63960},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BertotJN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SchollLB20,
  author       = {Hans Jochen Scholl and
                  Euripidis N. Loukis and
                  John Bertot},
  title        = {Introduction to the Minitrack on Digital Government and the Internet
                  of Things (IoT)},
  booktitle    = {53rd Hawaii International Conference on System Sciences, {HICSS} 2020,
                  Maui, Hawaii, USA, January 7-10, 2020},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2020},
  url          = {https://hdl.handle.net/10125/63988},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SchollLB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/Bertot19,
  author       = {John Bertot},
  editor       = {Tung Bui},
  title        = {Social Media, Open Platforms, and Democracy: Transparency Enabler,
                  Slayer of Democracy, Both?},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/61631},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/Bertot19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BertotJ19,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Dark Digital Government: Exploring
                  the Dangers - Issues, Concerns, and Negative Impacts},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--3},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60285},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BertotJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SchollCB19,
  author       = {Hans Jochen Scholl and
                  Lemuria D. Carter and
                  John Bertot},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Digital Government Theory: Development,
                  Integration, and Application},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60287},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SchollCB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/MergelGB18,
  author       = {Ines Mergel and
                  Yiwei Gong and
                  John Bertot},
  title        = {Agile government: Systematic literature review and future research},
  journal      = {Gov. Inf. Q.},
  volume       = {35},
  number       = {2},
  pages        = {291--298},
  year         = {2018},
  url          = {https://doi.org/10.1016/j.giq.2018.04.003},
  doi          = {10.1016/J.GIQ.2018.04.003},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/MergelGB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BertotCR18,
  author       = {John Carlo Bertot and
                  Mitch Cochran and
                  Scott P. Robertson},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Enhancing Public Participation, Interaction,
                  and Innovation in Government},
  booktitle    = {51st Hawaii International Conference on System Sciences, {HICSS} 2018,
                  Hilton Waikoloa Village, Hawaii, USA, January 3-6, 2018},
  pages        = {1},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2018},
  url          = {https://hdl.handle.net/10125/50174},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BertotCR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/CochranBR17,
  author       = {Mitch Cochran and
                  John Carlo Bertot and
                  Scott P. Robertson},
  editor       = {Tung Bui},
  title        = {Introduction to Participation, Crowdsourcing, Co-Creation, and Innovation
                  in Open Government Minitrack},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41486},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/CochranBR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotEJ16,
  author       = {John Carlo Bertot and
                  Elsa Estevez and
                  Tomasz Janowski},
  title        = {Universal and contextualized public services: Digital public service
                  innovation framework},
  journal      = {Gov. Inf. Q.},
  volume       = {33},
  number       = {2},
  pages        = {211--222},
  year         = {2016},
  url          = {https://doi.org/10.1016/j.giq.2016.05.004},
  doi          = {10.1016/J.GIQ.2016.05.004},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotEJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/CochranBR16,
  author       = {Mitch Cochran and
                  John Carlo Bertot and
                  Scott P. Robertson},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {Introduction to the Open and Participatory Government Minitrack},
  booktitle    = {49th Hawaii International Conference on System Sciences, {HICSS} 2016,
                  Koloa, HI, USA, January 5-8, 2016},
  pages        = {2759},
  publisher    = {{IEEE} Computer Society},
  year         = {2016},
  url          = {https://doi.org/10.1109/HICSS.2016.346},
  doi          = {10.1109/HICSS.2016.346},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/CochranBR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bertot16,
  author       = {John Carlo Bertot},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Building Digitally Inclusive Communities: the Roles of Public Libraries
                  in Digital Inclusion and Development},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {95--102},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910082},
  doi          = {10.1145/2910019.2910082},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bertot16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BertotEJ16,
  author       = {John Carlo Bertot and
                  Elsa Estevez and
                  Tomasz Janowski},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Digital Public Service Innovation: Framework Proposal},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {113--122},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910108},
  doi          = {10.1145/2910019.2910108},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BertotEJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2016,
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {http://dl.acm.org/citation.cfm?id=2910019},
  isbn         = {978-1-4503-3640-6},
  timestamp    = {Mon, 30 May 2016 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2016.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotSJ15,
  author       = {John Carlo Bertot and
                  Jeffrey Seifert and
                  Paul T. Jaeger},
  title        = {Securing the homeland in the digital age: Issues and implications
                  for policy and governance},
  journal      = {Gov. Inf. Q.},
  volume       = {32},
  number       = {2},
  pages        = {105--107},
  year         = {2015},
  url          = {https://doi.org/10.1016/j.giq.2015.04.001},
  doi          = {10.1016/J.GIQ.2015.04.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotSJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/RealMBJ15,
  author       = {Brian Real and
                  Abigail J. McDermott and
                  John Carlo Bertot and
                  Paul T. Jaeger},
  title        = {Digital Inclusion and the Affordable Care Act: Public Libraries, Politics,
                  Policy, and Enrollment in "Obamacare"},
  journal      = {Public Libr. Q.},
  volume       = {34},
  number       = {1},
  pages        = {1--22},
  year         = {2015},
  url          = {https://doi.org/10.1080/01616846.2015.1000770},
  doi          = {10.1080/01616846.2015.1000770},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/RealMBJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/RobertsonBC15,
  author       = {Scott P. Robertson and
                  John Carlo Bertot and
                  Mitchell Cochran},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {Introduction to Open, Participatory, and Anticipatory Government Minitrack},
  booktitle    = {48th Hawaii International Conference on System Sciences, {HICSS} 2015,
                  Kauai, Hawaii, USA, January 5-8, 2015},
  pages        = {2187},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/HICSS.2015.157},
  doi          = {10.1109/HICSS.2015.157},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/RobertsonBC15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/JaegerGBTLLLW14,
  author       = {Paul T. Jaeger and
                  Ursula Gorham and
                  John Carlo Bertot and
                  Natalie Greene Taylor and
                  Elizabeth Larson and
                  Ruth Lincoln and
                  Jonathan Lazar and
                  Brian Wentz},
  title        = {Connecting government, libraries and communities: Information behavior
                  theory and information intermediaries in the design of LibEGov.org},
  journal      = {First Monday},
  volume       = {19},
  number       = {11},
  year         = {2014},
  url          = {https://doi.org/10.5210/fm.v19i11.4900},
  doi          = {10.5210/FM.V19I11.4900},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/JaegerGBTLLLW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/ShulerJB14,
  author       = {John A. Shuler and
                  Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {Editorial: E-government without government},
  journal      = {Gov. Inf. Q.},
  volume       = {31},
  number       = {1},
  pages        = {1--3},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.giq.2013.11.004},
  doi          = {10.1016/J.GIQ.2013.11.004},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/ShulerJB14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Luna-ReyesBM14,
  author       = {Luis Felipe Luna{-}Reyes and
                  John Carlo Bertot and
                  Sehl Mellouli},
  title        = {Open Government, Open Data and Digital Government},
  journal      = {Gov. Inf. Q.},
  volume       = {31},
  number       = {1},
  pages        = {4--5},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.giq.2013.09.001},
  doi          = {10.1016/J.GIQ.2013.09.001},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Luna-ReyesBM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/TaylorJGBLL14,
  author       = {Natalie Greene Taylor and
                  Paul T. Jaeger and
                  Ursula Gorham and
                  John Carlo Bertot and
                  Ruth Lincoln and
                  Elizabeth Larson},
  title        = {The circular continuum of agencies, public libraries, and users: {A}
                  model of e-government in practice},
  journal      = {Gov. Inf. Q.},
  volume       = {31},
  number       = {Supplement-1},
  pages        = {S18--S25},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.giq.2014.01.004},
  doi          = {10.1016/J.GIQ.2014.01.004},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/TaylorJGBLL14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/LazarSJB14,
  author       = {Jonathan Lazar and
                  Mega M. Subramaniam and
                  Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {{HCI} public policy issues in {U.S.} libraries},
  journal      = {Interactions},
  volume       = {21},
  number       = {5},
  pages        = {78--81},
  year         = {2014},
  url          = {https://doi.org/10.1145/2642747},
  doi          = {10.1145/2642747},
  timestamp    = {Mon, 29 Jul 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/interactions/LazarSJB14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/polity/BertotGJSC14,
  author       = {John Carlo Bertot and
                  Ursula Gorham and
                  Paul T. Jaeger and
                  Lindsay C. Sarin and
                  Heeyoon Choi},
  title        = {Big data, open government and e-government: Issues, policies and recommendations},
  journal      = {Inf. Polity},
  volume       = {19},
  number       = {1-2},
  pages        = {5--16},
  year         = {2014},
  url          = {https://doi.org/10.3233/IP-140328},
  doi          = {10.3233/IP-140328},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/polity/BertotGJSC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/HansenKJBV14,
  author       = {Derek L. Hansen and
                  Jes A. Koepfler and
                  Paul T. Jaeger and
                  John Carlo Bertot and
                  Tracy Viselli},
  editor       = {Susan R. Fussell and
                  Wayne G. Lutters and
                  Meredith Ringel Morris and
                  Madhu C. Reddy},
  title        = {Civic action brokering platforms: facilitating local engagement with
                  ACTion Alexandria},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} '14, Baltimore, MD, USA,
                  February 15-19, 2014},
  pages        = {1308--1322},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2531602.2531714},
  doi          = {10.1145/2531602.2531714},
  timestamp    = {Fri, 08 Jan 2021 08:52:12 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/HansenKJBV14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BertotBT14,
  author       = {John Carlo Bertot and
                  Brian S. Butler and
                  Diane Travis},
  editor       = {Gabriel Puron Cid and
                  Scott P. Robertson and
                  Jing Zhang and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  title        = {Local big data: the role of libraries in building community data infrastructures},
  booktitle    = {15th Annual International Conference on Digital Government Research,
                  dg.o '14, Aguascalientes, Mexico, June 18-21, 2014},
  pages        = {17--23},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2612733.2612762},
  doi          = {10.1145/2612733.2612762},
  timestamp    = {Fri, 08 Sep 2023 15:13:05 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/BertotBT14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/RobertsonBC14,
  author       = {Scott P. Robertson and
                  John Carlo Bertot and
                  Mitchell Cochran},
  title        = {Introduction to Open and Participatory Government Minitrack},
  booktitle    = {47th Hawaii International Conference on System Sciences, {HICSS} 2014,
                  Waikoloa, HI, USA, January 6-9, 2014},
  pages        = {2035},
  publisher    = {{IEEE} Computer Society},
  year         = {2014},
  url          = {https://doi.org/10.1109/HICSS.2014.257},
  doi          = {10.1109/HICSS.2014.257},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/RobertsonBC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot13,
  author       = {John Carlo Bertot},
  title        = {Bringing voice to the next generation information professional},
  journal      = {Gov. Inf. Q.},
  volume       = {30},
  number       = {4},
  pages        = {528},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.giq.2013.11.001},
  doi          = {10.1016/J.GIQ.2013.11.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/polity/Luna-ReyesMB13,
  author       = {Luis F. Luna{-}Reyes and
                  Sehl Mellouli and
                  John Carlo Bertot},
  title        = {Key factors and processes for digital government success},
  journal      = {Inf. Polity},
  volume       = {18},
  number       = {2},
  pages        = {101--105},
  year         = {2013},
  url          = {https://doi.org/10.3233/IP-130307},
  doi          = {10.3233/IP-130307},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/polity/Luna-ReyesMB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/polity/BertotJGTL13,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Ursula Gorham and
                  Natalie Greene Taylor and
                  Ruth Lincoln},
  title        = {Delivering e-government services and transforming communities through
                  innovative partnerships: Public libraries, government agencies, and
                  community organizations},
  journal      = {Inf. Polity},
  volume       = {18},
  number       = {2},
  pages        = {127--138},
  year         = {2013},
  url          = {https://doi.org/10.3233/IP-130304},
  doi          = {10.3233/IP-130304},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/polity/BertotJGTL13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BertotC13,
  author       = {John Carlo Bertot and
                  Heeyoon Choi},
  editor       = {Sehl Mellouli and
                  Luis F. Luna{-}Reyes and
                  Jing Zhang},
  title        = {Big data and e-government: issues, policies, and recommendations},
  booktitle    = {14th Annual International Conference on Digital Government Research,
                  dg.o 2013, Quebec City, QC, Canada, June 17-20, 2013},
  pages        = {1--10},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2479724.2479730},
  doi          = {10.1145/2479724.2479730},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/BertotC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bertot13,
  author       = {John Carlo Bertot},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Building Journal Excellence through Quality Reviews: How to Review
                  a Manuscript},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {274--275},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17283},
  timestamp    = {Fri, 08 Sep 2023 14:38:13 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bertot13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/RobertsonBN13,
  author       = {Scott P. Robertson and
                  John Carlo Bertot and
                  Karine Nahon},
  title        = {Introduction to Open Government and Participation Minitrack},
  booktitle    = {46th Hawaii International Conference on System Sciences, {HICSS} 2013,
                  Wailea, HI, USA, January 7-10, 2013},
  pages        = {1859},
  publisher    = {{IEEE} Computer Society},
  year         = {2013},
  url          = {https://doi.org/10.1109/HICSS.2013.350},
  doi          = {10.1109/HICSS.2013.350},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/RobertsonBN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/efi/JaegerBSM12,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  John A. Shuler and
                  Jessica McGilvray},
  title        = {A new frontier for {LIS} programs: E-government education, library/government
                  partnerships, and the preparation of future information professionals},
  journal      = {Educ. Inf.},
  volume       = {29},
  number       = {1},
  pages        = {39--52},
  year         = {2012},
  url          = {https://doi.org/10.3233/EFI-2010-0893},
  doi          = {10.3233/EFI-2010-0893},
  timestamp    = {Thu, 16 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/efi/JaegerBSM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotJH12,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Derek L. Hansen},
  title        = {The impact of polices on government social media usage: Issues, challenges,
                  and recommendations},
  journal      = {Gov. Inf. Q.},
  volume       = {29},
  number       = {1},
  pages        = {30--40},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.giq.2011.04.004},
  doi          = {10.1016/J.GIQ.2011.04.004},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotJH12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotJS12,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  John A. Shuler},
  title        = {Building the scholarship of next generation information professional},
  journal      = {Gov. Inf. Q.},
  volume       = {29},
  number       = {2},
  pages        = {294--295},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.giq.2012.01.002},
  doi          = {10.1016/J.GIQ.2012.01.002},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotJS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/JaegerBTKD12,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Kim M. Thompson and
                  Sarah M. Katz and
                  Elizabeth J. DeCoster},
  title        = {The Intersection of Public Policy and Public Access: Digital Divides,
                  Digital Literacy, Digital Inclusion, and Public Libraries},
  journal      = {Public Libr. Q.},
  volume       = {31},
  number       = {1},
  pages        = {1--20},
  year         = {2012},
  url          = {https://doi.org/10.1080/01616846.2012.654728},
  doi          = {10.1080/01616846.2012.654728},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/JaegerBTKD12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/TaylorJMKB12,
  author       = {Natalie Greene Taylor and
                  Paul T. Jaeger and
                  Abigail J. McDermott and
                  Christie M. Kodama and
                  John Carlo Bertot},
  title        = {Public Libraries in the New Economy: Twenty-First-Century Skills,
                  the Internet, and Community Needs},
  journal      = {Public Libr. Q.},
  volume       = {31},
  number       = {3},
  pages        = {191--219},
  year         = {2012},
  url          = {https://doi.org/10.1080/01616846.2012.707106},
  doi          = {10.1080/01616846.2012.707106},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/TaylorJMKB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/BertotGJT12,
  author       = {John Carlo Bertot and
                  Ursula Gorham and
                  Paul T. Jaeger and
                  Natalie Greene Taylor},
  title        = {Public Libraries and the Internet 2012: Key Findings, Recent Trends,
                  and Future Challenges},
  journal      = {Public Libr. Q.},
  volume       = {31},
  number       = {4},
  pages        = {303--325},
  year         = {2012},
  url          = {https://doi.org/10.1080/01616846.2012.732479},
  doi          = {10.1080/01616846.2012.732479},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/BertotGJT12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/BertotJCSG12,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Nadia Caidi and
                  Katie Shilton and
                  Ursula Gorham},
  title        = {Ten years later: Information and policy in the aftermath of 9/11},
  booktitle    = {Information, Interaction, Innovation: Celebrating the Past, Constructing
                  the Present and Creating the Future - Proceedings of the 75th ASIS{\&}T
                  Annual Meeting, {ASIST} 2012, Baltimore, MD, USA, October 26-30, 2012},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {49},
  number       = {1},
  pages        = {1--4},
  publisher    = {Wiley},
  year         = {2012},
  url          = {https://doi.org/10.1002/meet.14504901072},
  doi          = {10.1002/MEET.14504901072},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/BertotJCSG12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BertotJGGL12,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Ursula Gorham and
                  Natalie N. Greene and
                  Ruth Lincoln},
  editor       = {John Carlo Bertot and
                  Luis F. Luna{-}Reyes and
                  Sehl Mellouli},
  title        = {Delivering e-government services through innovative partnerships:
                  public libraries, government agencies, and community organizations},
  booktitle    = {13th Annual International Conference on Digital Government Research,
                  dg.o 2012, College Park, MD, USA, June 4-7, 2012},
  pages        = {126--134},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2307729.2307750},
  doi          = {10.1145/2307729.2307750},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/BertotJGGL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/JaegerBS12,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Katie Shilton},
  editor       = {John Carlo Bertot and
                  Luis F. Luna{-}Reyes and
                  Sehl Mellouli},
  title        = {Access perspectives and design values in government social media usage},
  booktitle    = {13th Annual International Conference on Digital Government Research,
                  dg.o 2012, College Park, MD, USA, June 4-7, 2012},
  pages        = {216--222},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2307729.2307764},
  doi          = {10.1145/2307729.2307764},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/JaegerBS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/JaegerBKVN12,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Andrea L. Kavanaugh and
                  Tracy Viselli and
                  David Nassar},
  editor       = {John Carlo Bertot and
                  Luis F. Luna{-}Reyes and
                  Sehl Mellouli},
  title        = {Panel proposal online community networks, e-government, and community-sourcing
                  actions},
  booktitle    = {13th Annual International Conference on Digital Government Research,
                  dg.o 2012, College Park, MD, USA, June 4-7, 2012},
  pages        = {255--257},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2307729.2307772},
  doi          = {10.1145/2307729.2307772},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/JaegerBKVN12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/TaylorJGLBL12,
  author       = {Natalie Greene Taylor and
                  Paul T. Jaeger and
                  Ursula Gorham and
                  Elizabeth Larson and
                  John Carlo Bertot and
                  Ruth Lincoln},
  editor       = {John Carlo Bertot and
                  Luis F. Luna{-}Reyes and
                  Sehl Mellouli},
  title        = {Libraries and e-government: new partnerships in public service},
  booktitle    = {13th Annual International Conference on Digital Government Research,
                  dg.o 2012, College Park, MD, USA, June 4-7, 2012},
  pages        = {296--297},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2307729.2307792},
  doi          = {10.1145/2307729.2307792},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/TaylorJGLBL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BertotMS12,
  author       = {John Carlo Bertot and
                  Patrice McDermott and
                  Ted Smith},
  title        = {Measurement of Open Government: Metrics and Process},
  booktitle    = {45th Hawaii International International Conference on Systems Science
                  {(HICSS-45} 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui,
                  HI, {USA}},
  pages        = {2491--2499},
  publisher    = {{IEEE} Computer Society},
  year         = {2012},
  url          = {https://doi.org/10.1109/HICSS.2012.658},
  doi          = {10.1109/HICSS.2012.658},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/BertotMS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TaylorJGBLL12,
  author       = {Natalie Greene Taylor and
                  Paul T. Jaeger and
                  Ursula Gorham and
                  John Carlo Bertot and
                  Ruth Lincoln and
                  Elizabeth Larson},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {The circular continuum of agencies, libraries, and users: a model
                  of e-government in practice},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {87--94},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463750},
  doi          = {10.1145/2463728.2463750},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TaylorJGBLL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/dgo/2012,
  editor       = {John Carlo Bertot and
                  Luis F. Luna{-}Reyes and
                  Sehl Mellouli},
  title        = {13th Annual International Conference on Digital Government Research,
                  dg.o 2012, College Park, MD, USA, June 4-7, 2012},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {http://dl.acm.org/citation.cfm?id=2307729},
  isbn         = {978-1-4503-1403-9},
  timestamp    = {Mon, 25 Jun 2012 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/2012.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/JaegerBKKD11,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Christie M. Kodama and
                  Sarah M. Katz and
                  Elizabeth J. DeCoster},
  title        = {Describing and measuring the value of public libraries: The growth
                  of the Internet and the evolution of library value},
  journal      = {First Monday},
  volume       = {16},
  number       = {11},
  year         = {2011},
  url          = {https://doi.org/10.5210/fm.v16i11.3765},
  doi          = {10.5210/FM.V16I11.3765},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/JaegerBKKD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/ShulerJB11,
  author       = {John A. Shuler and
                  Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {Response to "Government information in the digital age: The once
                  and future Federal Depository Library Program"},
  journal      = {Gov. Inf. Q.},
  volume       = {28},
  number       = {1},
  pages        = {e2--e3},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.giq.2010.07.003},
  doi          = {10.1016/J.GIQ.2010.07.003},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/ShulerJB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/JaegerB11,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {Responsibility Rolls Down: Public Libraries and the Social and Policy
                  Obligations of Ensuring Access to E-government and Government Information},
  journal      = {Public Libr. Q.},
  volume       = {30},
  number       = {2},
  pages        = {91--116},
  year         = {2011},
  url          = {https://doi.org/10.1080/01616846.2011.575699},
  doi          = {10.1080/01616846.2011.575699},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/JaegerB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HansenBJ11,
  author       = {Derek L. Hansen and
                  John Carlo Bertot and
                  Paul T. Jaeger},
  editor       = {John Carlo Bertot and
                  Karine Nahon and
                  Soon Ae Chun and
                  Luis F. Luna{-}Reyes and
                  Vijay Atluri},
  title        = {Government policies on the use of social media: legislating for change},
  booktitle    = {Proceedings of the 12th Annual International Conference on Digital
                  Government Research, {DG.O} 2011, College Park, MD, USA, June 12 -
                  15, 2011},
  series       = {{ACM} International Conference Proceeding Series},
  pages        = {131--140},
  publisher    = {Digital Government Research Center},
  year         = {2011},
  url          = {https://doi.org/10.1145/2037556.2037575},
  doi          = {10.1145/2037556.2037575},
  timestamp    = {Tue, 06 Nov 2018 11:06:50 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HansenBJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/JaegerBSM11,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  John A. Shuler and
                  Jessica McGilvray},
  editor       = {John Carlo Bertot and
                  Karine Nahon and
                  Soon Ae Chun and
                  Luis F. Luna{-}Reyes and
                  Vijay Atluri},
  title        = {Case study in e-government education programs: preparing future government
                  information professionals},
  booktitle    = {Proceedings of the 12th Annual International Conference on Digital
                  Government Research, {DG.O} 2011, College Park, MD, USA, June 12 -
                  15, 2011},
  series       = {{ACM} International Conference Proceeding Series},
  pages        = {225--228},
  publisher    = {Digital Government Research Center},
  year         = {2011},
  url          = {https://doi.org/10.1145/2037556.2037593},
  doi          = {10.1145/2037556.2037593},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/JaegerBSM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BertotJLLS11,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Jonathan Lazar and
                  Joshua Lehman and
                  Alice Siempelkamp},
  editor       = {John Carlo Bertot and
                  Karine Nahon and
                  Soon Ae Chun and
                  Luis F. Luna{-}Reyes and
                  Vijay Atluri},
  title        = {The policy challenges of universally usable e-government},
  booktitle    = {Proceedings of the 12th Annual International Conference on Digital
                  Government Research, {DG.O} 2011, College Park, MD, USA, June 12 -
                  15, 2011},
  series       = {{ACM} International Conference Proceeding Series},
  pages        = {365--366},
  publisher    = {Digital Government Research Center},
  year         = {2011},
  url          = {https://doi.org/10.1145/2037556.2037627},
  doi          = {10.1145/2037556.2037627},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/BertotJLLS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iconference/BertotJ11,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger},
  title        = {Promoting social inclusion through public library e-government partnerships},
  booktitle    = {iConference 2011, Inspiration, Integrity, and Intrepidity, Seattle,
                  Washington, USA, February 8-11, 2011},
  pages        = {395--401},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1940761.1940815},
  doi          = {10.1145/1940761.1940815},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iconference/BertotJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/dgo/2011,
  editor       = {John Carlo Bertot and
                  Karine Nahon and
                  Soon Ae Chun and
                  Luis F. Luna{-}Reyes and
                  Vijay Atluri},
  title        = {Proceedings of the 12th Annual International Conference on Digital
                  Government Research, {DG.O} 2011, College Park, MD, USA, June 12 -
                  15, 2011},
  series       = {{ACM} International Conference Proceeding Series},
  publisher    = {Digital Government Research Center},
  year         = {2011},
  url          = {https://doi.org/10.1145/2037556},
  doi          = {10.1145/2037556},
  isbn         = {978-1-4503-0762-8},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/2011.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/BertotJMG10,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Sean Munson and
                  T. Glaisyer},
  title        = {Social Media Technology and Government Transparency},
  journal      = {Computer},
  volume       = {43},
  number       = {11},
  pages        = {53--59},
  year         = {2010},
  url          = {https://doi.org/10.1109/MC.2010.325},
  doi          = {10.1109/MC.2010.325},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/BertotJMG10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/ShulerJB10,
  author       = {John A. Shuler and
                  Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {Implications of harmonizing the future of the federal depository library
                  program within e-government principles and policies},
  journal      = {Gov. Inf. Q.},
  volume       = {27},
  number       = {1},
  pages        = {9--16},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.giq.2009.09.001},
  doi          = {10.1016/J.GIQ.2009.09.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/ShulerJB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotJG10,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Justin M. Grimes},
  title        = {Using ICTs to create a culture of transparency: E-government and social
                  media as openness and anti-corruption tools for societies},
  journal      = {Gov. Inf. Q.},
  volume       = {27},
  number       = {3},
  pages        = {264--271},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.giq.2010.03.001},
  doi          = {10.1016/J.GIQ.2010.03.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotJG10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/MandelBMBJ10,
  author       = {Lauren H. Mandel and
                  Bradley Wade Bishop and
                  Charles R. McClure and
                  John Carlo Bertot and
                  Paul T. Jaeger},
  title        = {Broadband for public libraries: Importance, issues, and research needs},
  journal      = {Gov. Inf. Q.},
  volume       = {27},
  number       = {3},
  pages        = {280--291},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.giq.2010.02.004},
  doi          = {10.1016/J.GIQ.2010.02.004},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/MandelBMBJ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/JaegerB10,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {Transparency and technological change: Ensuring equal and sustained
                  public access to government information},
  journal      = {Gov. Inf. Q.},
  volume       = {27},
  number       = {4},
  pages        = {371--376},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.giq.2010.05.003},
  doi          = {10.1016/J.GIQ.2010.05.003},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/JaegerB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijegr/JaegerB10,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {Designing, Implementing, and Evaluating User-centered and Citizen-centered
                  E-government},
  journal      = {Int. J. Electron. Gov. Res.},
  volume       = {6},
  number       = {2},
  pages        = {1--17},
  year         = {2010},
  url          = {https://doi.org/10.4018/jegr.2010040101},
  doi          = {10.4018/JEGR.2010040101},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijegr/JaegerB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BertotJG10,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Justin M. Grimes},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Andrew Philpot},
  title        = {Crowd-sourcing transparency: ICTs, social media, and government transparency
                  initiatives},
  booktitle    = {Proceedings of the 11th Annual International Conference on Digital
                  Government Research, Public Administration Online: Challenges and
                  Opportunities, {DG.O} 2010, Puebla, Mexico, May 17-20, 2010},
  series       = {{ACM} International Conference Proceeding Series},
  pages        = {51--58},
  publisher    = {Digital Government Research Center},
  year         = {2010},
  url          = {http://dl.acm.org/citation.cfm?id=1809887},
  timestamp    = {Fri, 20 Nov 2015 13:56:21 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/BertotJG10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bertot10,
  author       = {John Carlo Bertot},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Community-Based E-Government: Libraries as E-Government Partners and
                  Providers},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {121--131},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_11},
  doi          = {10.1007/978-3-642-14799-9\_11},
  timestamp    = {Fri, 08 Sep 2023 14:38:12 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bertot10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/BertotJMWJ09,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Charles R. McClure and
                  Carla B. Wright and
                  Elise Jensen},
  title        = {Public Libraries and the Internet 2008-2009: Issues, Implications,
                  and Challenges},
  journal      = {First Monday},
  volume       = {14},
  number       = {11},
  year         = {2009},
  url          = {https://doi.org/10.5210/fm.v14i11.2700},
  doi          = {10.5210/FM.V14I11.2700},
  timestamp    = {Mon, 04 Jul 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/BertotJMWJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotJSSG09,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  John A. Shuler and
                  Shannon N. Simmons and
                  Justin M. Grimes},
  title        = {Reconciling government documents and e-government: Government information
                  in policy, librarianship, and education},
  journal      = {Gov. Inf. Q.},
  volume       = {26},
  number       = {3},
  pages        = {433--436},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.giq.2009.03.002},
  doi          = {10.1016/J.GIQ.2009.03.002},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotJSSG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GibsonBM09,
  author       = {Amelia N. Gibson and
                  John Carlo Bertot and
                  Charles R. McClure},
  title        = {Emerging Role of Public Librarians as E-Government Providers},
  booktitle    = {42st Hawaii International International Conference on Systems Science
                  {(HICSS-42} 2009), Proceedings {(CD-ROM} and online), 5-8 January
                  2009, Waikoloa, Big Island, HI, {USA}},
  pages        = {1--10},
  publisher    = {{IEEE} Computer Society},
  year         = {2009},
  url          = {https://doi.org/10.1109/HICSS.2009.183},
  doi          = {10.1109/HICSS.2009.183},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/GibsonBM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotJ08,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger},
  title        = {The E-Government paradox: Better customer service doesn't necessarily
                  cost less},
  journal      = {Gov. Inf. Q.},
  volume       = {25},
  number       = {2},
  pages        = {149--154},
  year         = {2008},
  url          = {https://doi.org/10.1016/j.giq.2007.10.002},
  doi          = {10.1016/J.GIQ.2007.10.002},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotJ08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/KazmerJBM08,
  author       = {Michelle M. Kazmer and
                  Heidi E. Julien and
                  John Carlo Bertot and
                  Rae{-}Anne Montague},
  title        = {Outcomes assessment and {LIS} education},
  booktitle    = {People Transforming Information - Information Transforming People
                  - Proceedings of the 71st ASIS{\&}T Annual Meeting, {ASIST} 2008,
                  Columbus, OH, USA, October 24-29, 2008},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {45},
  number       = {1},
  pages        = {1--2},
  publisher    = {Wiley},
  year         = {2008},
  url          = {https://doi.org/10.1002/meet.2008.1450450118},
  doi          = {10.1002/MEET.2008.1450450118},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/KazmerJBM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BertotJM08,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Charles R. McClure},
  editor       = {Soon Ae Chun and
                  Marijn Janssen and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  title        = {Citizen-centered e-government services: benefits, costs, and research
                  needs},
  booktitle    = {Proceedings of the 9th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2008,
                  Montreal, Canada, May 18-21, 2008},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {289},
  pages        = {137--142},
  publisher    = {Digital Government Research Center},
  year         = {2008},
  url          = {http://dl.acm.org/citation.cfm?id=1367858},
  timestamp    = {Fri, 08 Sep 2023 15:13:05 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/BertotJM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/McClureJB07,
  author       = {Charles R. McClure and
                  Paul T. Jaeger and
                  John Carlo Bertot},
  title        = {The Looming Infrastructure Plateau? Space, Funding, Connection Speed,
                  and the Ability of Public Libraries to meet the Demand for Free Internet
                  Access},
  journal      = {First Monday},
  volume       = {12},
  number       = {12},
  year         = {2007},
  url          = {https://doi.org/10.5210/fm.v12i12.2017},
  doi          = {10.5210/FM.V12I12.2017},
  timestamp    = {Mon, 04 Jul 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/McClureJB07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot07,
  author       = {John Carlo Bertot},
  title        = {About the Authors},
  journal      = {Gov. Inf. Q.},
  volume       = {24},
  number       = {4},
  pages        = {905--909},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.giq.2007.08.003},
  doi          = {10.1016/J.GIQ.2007.08.003},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/BertotJLM06,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger and
                  Lesley A. Langa and
                  Charles R. McClure},
  title        = {Public access computing and Internet access in public libraries: The
                  role of public libraries in e-government and emergency situations},
  journal      = {First Monday},
  volume       = {11},
  number       = {9},
  year         = {2006},
  url          = {https://doi.org/10.5210/fm.v11i9.1392},
  doi          = {10.5210/FM.V11I9.1392},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/BertotJLM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot06,
  author       = {John Carlo Bertot},
  title        = {Changes for 2006},
  journal      = {Gov. Inf. Q.},
  volume       = {23},
  number       = {1},
  pages        = {1--2},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.giq.2006.04.003},
  doi          = {10.1016/J.GIQ.2006.04.003},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/JaegerBML06,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Charles R. McClure and
                  Lesley A. Langa},
  title        = {The Policy Implications of Internet Connectivity in Public Libraries},
  journal      = {Gov. Inf. Q.},
  volume       = {23},
  number       = {1},
  pages        = {123--141},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.giq.2005.10.002},
  doi          = {10.1016/J.GIQ.2005.10.002},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/giq/JaegerBML06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotJ06,
  author       = {John Carlo Bertot and
                  Paul T. Jaeger},
  title        = {User-centered e-government: Challenges and benefits for government
                  Web sites},
  journal      = {Gov. Inf. Q.},
  volume       = {23},
  number       = {2},
  pages        = {163--168},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.giq.2006.02.001},
  doi          = {10.1016/J.GIQ.2006.02.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotJ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/BertotD06,
  author       = {John Carlo Bertot and
                  Denise M. Davis},
  title        = {Public Library Public Access Computing and Internet Access: Factors
                  Which Contribute to Quality Services and Resources},
  journal      = {Public Libr. Q.},
  volume       = {25},
  number       = {1-2},
  pages        = {27--42},
  year         = {2006},
  url          = {https://doi.org/10.1300/J118v25n01\_03},
  doi          = {10.1300/J118V25N01\_03},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/BertotD06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/JaegerLMB06,
  author       = {Paul T. Jaeger and
                  Lesley A. Langa and
                  Charles R. McClure and
                  John Carlo Bertot},
  title        = {The 2004 and 2005 Gulf Coast Hurricanes: Evolving Roles and Lessons
                  Learned for Public Libraries in Disaster Preparedness and Community
                  Services},
  journal      = {Public Libr. Q.},
  volume       = {25},
  number       = {3-4},
  pages        = {199--214},
  year         = {2006},
  url          = {https://doi.org/10.1300/J118v25n03\_17},
  doi          = {10.1300/J118V25N03\_17},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/JaegerLMB06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotMSQ05,
  author       = {John Carlo Bertot and
                  Charles R. McClure and
                  John A. Shuler and
                  Aim{\'{e}}e C. Quinn},
  title        = {Government information: New challenges in the internet age},
  journal      = {Gov. Inf. Q.},
  volume       = {22},
  number       = {1},
  pages        = {1--3},
  year         = {2005},
  url          = {https://doi.org/10.1016/j.giq.2004.10.008},
  doi          = {10.1016/J.GIQ.2004.10.008},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/giq/BertotMSQ05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot05,
  author       = {John Carlo Bertot},
  title        = {New editorial board members},
  journal      = {Gov. Inf. Q.},
  volume       = {22},
  number       = {2},
  pages        = {151},
  year         = {2005},
  url          = {https://doi.org/10.1016/j.giq.2005.03.001},
  doi          = {10.1016/J.GIQ.2005.03.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot05a,
  author       = {John Carlo Bertot},
  title        = {New editorial board member},
  journal      = {Gov. Inf. Q.},
  volume       = {22},
  number       = {3},
  pages        = {321},
  year         = {2005},
  url          = {https://doi.org/10.1016/j.giq.2005.06.001},
  doi          = {10.1016/J.GIQ.2005.06.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot05a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/SneadBJM05,
  author       = {John T. Snead and
                  John Carlo Bertot and
                  Paul T. Jaeger and
                  Charles R. McClure},
  title        = {Developing multi-method, iterative, and user-centered evaluation strategies
                  for digital libraries: Functionality, usability, and accessibility},
  booktitle    = {Sparking Synergies: Bringing Research and Practice Together - Proceedings
                  of the 68th ASIS{\&}T Annual Meeting, {ASIST} 2005, Charlotte,
                  North Carolina, USA, October 28 - November 2, 2005},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {42},
  number       = {1},
  publisher    = {Wiley},
  year         = {2005},
  url          = {https://doi.org/10.1002/meet.14504201161},
  doi          = {10.1002/MEET.14504201161},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/SneadBJM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot04,
  author       = {John Carlo Bertot},
  title        = {New editorial board members},
  journal      = {Gov. Inf. Q.},
  volume       = {21},
  number       = {1},
  pages        = {1--2},
  year         = {2004},
  url          = {https://doi.org/10.1016/j.giq.2004.01.002},
  doi          = {10.1016/J.GIQ.2004.01.002},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot04a,
  author       = {John Carlo Bertot},
  title        = {About the authors},
  journal      = {Gov. Inf. Q.},
  volume       = {21},
  number       = {4},
  pages        = {516--517},
  year         = {2004},
  url          = {https://doi.org/10.1016/j.giq.2004.09.001},
  doi          = {10.1016/J.GIQ.2004.09.001},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot04a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot04b,
  author       = {John Carlo Bertot},
  title        = {Author/Title Index},
  journal      = {Gov. Inf. Q.},
  volume       = {21},
  number       = {4},
  pages        = {518--521},
  year         = {2004},
  url          = {https://doi.org/10.1016/j.giq.2004.09.002},
  doi          = {10.1016/J.GIQ.2004.09.002},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot04b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JaegerBM04,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Charles R. McClure},
  title        = {The effects of the Children's Internet Protection Act {(CIPA)} in
                  public libraries and its implications for research: {A} statistical,
                  policy, and legal analysis},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {55},
  number       = {13},
  pages        = {1131--1139},
  year         = {2004},
  url          = {https://doi.org/10.1002/asi.20072},
  doi          = {10.1002/ASI.20072},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JaegerBM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/BertotMM04,
  author       = {John Carlo Bertot and
                  Charles R. McClure and
                  William E. Moen},
  title        = {Assessing digital libraries: Evaluation strategies, practices, and
                  issues},
  booktitle    = {Managing and Enhancing Information: Cultures and Conflicts - Proceedings
                  of the 67th ASIS{\&}T Annual Meeting, {ASIST} 2004, Providence,
                  Rhode Island, USA, November 12-17, 2004},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {41},
  number       = {1},
  pages        = {561},
  publisher    = {Wiley},
  year         = {2004},
  url          = {https://doi.org/10.1002/meet.1450410175},
  doi          = {10.1002/MEET.1450410175},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/BertotMM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot03,
  author       = {John Carlo Bertot},
  title        = {The multiple dimensions of the digital divide: more than the technology
                  'haves' and 'have nots'},
  journal      = {Gov. Inf. Q.},
  volume       = {20},
  number       = {2},
  pages        = {185--191},
  year         = {2003},
  url          = {https://doi.org/10.1016/S0740-624X(03)00036-4},
  doi          = {10.1016/S0740-624X(03)00036-4},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/JaegerBM03,
  author       = {Paul T. Jaeger and
                  John Carlo Bertot and
                  Charles R. McClure},
  title        = {The impact of the {USA} Patriot Act on collection and analysis of
                  personal information under the Foreign Intelligence Surveillance Act},
  journal      = {Gov. Inf. Q.},
  volume       = {20},
  number       = {3},
  pages        = {295--314},
  year         = {2003},
  url          = {https://doi.org/10.1016/S0740-624X(03)00057-1},
  doi          = {10.1016/S0740-624X(03)00057-1},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/JaegerBM03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/Bertot03a,
  author       = {John Carlo Bertot},
  title        = {About the authors},
  journal      = {Gov. Inf. Q.},
  volume       = {20},
  number       = {4},
  pages        = {437--438},
  year         = {2003},
  url          = {https://doi.org/10.1016/j.giq.2003.09.006},
  doi          = {10.1016/J.GIQ.2003.09.006},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Bertot03a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/libt/BertotM03,
  author       = {John Carlo Bertot and
                  Charles R. McClure},
  title        = {Outcomes Assessment in the Networked Environment: Research Questions,
                  Issues, Considerations, and Moving Forward},
  journal      = {Libr. Trends},
  volume       = {51},
  number       = {4},
  year         = {2003},
  url          = {http://alexia.lis.uiuc.edu/puboff/catalog/trends/51\_4abs.html\#bertot\_mcclure},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/libt/BertotM03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/libt/Bertot03,
  author       = {John Carlo Bertot},
  title        = {World Libraries on the Information Superhighway: Internet-based Library
                  Services},
  journal      = {Libr. Trends},
  volume       = {52},
  number       = {2},
  pages        = {209--227},
  year         = {2003},
  url          = {http://www.ideals.illinois.edu/bitstream/handle/2142/8518/librarytrendsv52i2c\_opt.pdf},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/libt/Bertot03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/AldrichBM02,
  author       = {Duncan Aldrich and
                  John Carlo Bertot and
                  Charles R. McClure},
  title        = {E-Government: initiatives, developments, and issues},
  journal      = {Gov. Inf. Q.},
  volume       = {19},
  number       = {4},
  pages        = {349--355},
  year         = {2002},
  url          = {https://doi.org/10.1016/S0740-624X(02)00130-2},
  doi          = {10.1016/S0740-624X(02)00130-2},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/AldrichBM02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/Bertot02,
  author       = {John Carlo Bertot},
  title        = {Building a Statewide Digital Public Library: {A} Case Study},
  journal      = {Public Libr. Q.},
  volume       = {21},
  number       = {2},
  pages        = {5--33},
  year         = {2002},
  url          = {https://doi.org/10.1300/J118v21n02\_03},
  doi          = {10.1300/J118V21N02\_03},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/Bertot02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/plq/BertotBBSLW02,
  author       = {John Carlo Bertot and
                  Elizabeth E. Bingham and
                  Kathy Bauknight and
                  Keith Swigger and
                  Barbara Lerner and
                  Bryan A. Waters},
  title        = {Book Reviews},
  journal      = {Public Libr. Q.},
  volume       = {21},
  number       = {4},
  pages        = {53--63},
  year         = {2002},
  url          = {https://doi.org/10.1300/J118v21n04\_09},
  doi          = {10.1300/J118V21N04\_09},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/plq/BertotBBSLW02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/McClureBSG02,
  author       = {Charles R. McClure and
                  John Carlo Bertot and
                  J. Timothy Sprehe and
                  Jane Bortnick Griffith},
  title        = {Update on {U.S.} federal information policies. Sponsored by {SIG}
                  {IFP}},
  booktitle    = {Information, Connetcitons and Community - Proceedings of the 65th
                  ASIS{\&}T Annual Meeting, {ASIST} 2002, Philadelphia, PA, USA,
                  November 18-21, 2002},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {39},
  number       = {1},
  pages        = {458--459},
  publisher    = {Wiley},
  year         = {2002},
  url          = {https://doi.org/10.1002/meet.1450390156},
  doi          = {10.1002/MEET.1450390156},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/McClureBSG02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotM01,
  author       = {John Carlo Bertot and
                  Charles R. McClure},
  title        = {Government Information Quarterly: {A} new beginning},
  journal      = {Gov. Inf. Q.},
  volume       = {18},
  number       = {1},
  pages        = {1--2},
  year         = {2001},
  url          = {https://doi.org/10.1016/S0740-624X(00)00065-4},
  doi          = {10.1016/S0740-624X(00)00065-4},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotM01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/libt/Bertot01,
  author       = {John Carlo Bertot},
  title        = {Measuring Service Quality in the Networked Environment: Approaches
                  and Considerations},
  journal      = {Libr. Trends},
  volume       = {49},
  number       = {4},
  year         = {2001},
  url          = {http://alexia.lis.uiuc.edu/puboff/catalog/trends/49\_4abs.html\#bertot},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/libt/Bertot01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/McClureB00,
  author       = {Charles R. McClure and
                  John Carlo Bertot},
  title        = {The chief information officer {(CIO):} assessing its impact},
  journal      = {Gov. Inf. Q.},
  volume       = {17},
  number       = {1},
  pages        = {7--12},
  year         = {2000},
  url          = {https://doi.org/10.1016/S0740-624X(99)00021-0},
  doi          = {10.1016/S0740-624X(99)00021-0},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/McClureB00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/irma/BertotOME00,
  author       = {John Carlo Bertot and
                  Colleen Ostiguy and
                  Charles R. McClure and
                  Francis Eppes},
  editor       = {Mehdi Khosrowpour},
  title        = {Developing national library network statistics and performance measures:
                  issues, findings, and recommendations},
  booktitle    = {Challenges of Information Technology Management in the 21st Century,
                  2000 Information Resources Management Association International Conference,
                  Anchorage, Alaska, USA, May 21-24, 2000},
  pages        = {1154--1157},
  publisher    = {{IDEA} Group Publishing},
  year         = {2000},
  timestamp    = {Wed, 30 Aug 2006 11:04:01 +0200},
  biburl       = {https://dblp.org/rec/conf/irma/BertotOME00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/irma/OstiguyB00,
  author       = {Colleen Ostiguy and
                  John Carlo Bertot},
  editor       = {Mehdi Khosrowpour},
  title        = {Developing national library network statistics and performance measures:
                  measuring online database usage},
  booktitle    = {Challenges of Information Technology Management in the 21st Century,
                  2000 Information Resources Management Association International Conference,
                  Anchorage, Alaska, USA, May 21-24, 2000},
  pages        = {1158--1159},
  publisher    = {{IDEA} Group Publishing},
  year         = {2000},
  timestamp    = {Wed, 30 Aug 2006 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/irma/OstiguyB00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BertotMO99,
  author       = {John Carlo Bertot and
                  Charles R. McClure and
                  Kimberly A. Owens},
  title        = {Universal service in a global networked environment: Selected issues
                  and possible approaches},
  journal      = {Gov. Inf. Q.},
  volume       = {16},
  number       = {4},
  pages        = {309--327},
  year         = {1999},
  url          = {https://doi.org/10.1016/S0740-624X(00)86837-9},
  doi          = {10.1016/S0740-624X(00)86837-9},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BertotMO99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/FletcherB99,
  author       = {Patricia D. Fletcher and
                  John Carlo Bertot},
  title        = {The National Information Infrastructure - Introduction},
  journal      = {J. Am. Soc. Inf. Sci.},
  volume       = {50},
  number       = {4},
  pages        = {295--298},
  year         = {1999},
  url          = {https://doi.org/10.1002/(SICI)1097-4571(1999)50:4\&\#60;295::AID-ASI6\&\#62;3.0.CO;2-U},
  doi          = {10.1002/(SICI)1097-4571(1999)50:4\&\#60;295::AID-ASI6\&\#62;3.0.CO;2-U},
  timestamp    = {Wed, 13 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jasis/FletcherB99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/McClureMB99,
  author       = {Charles R. McClure and
                  William E. Moen and
                  John Carlo Bertot},
  title        = {Descriptive Assessment of Information Policy Initiatives: The Government
                  Information Locator Service {(GILS)} as an Example},
  journal      = {J. Am. Soc. Inf. Sci.},
  volume       = {50},
  number       = {4},
  pages        = {314--330},
  year         = {1999},
  url          = {https://doi.org/10.1002/(SICI)1097-4571(1999)50:4\&\#60;314::AID-ASI9\&\#62;3.0.CO;2-T},
  doi          = {10.1002/(SICI)1097-4571(1999)50:4\&\#60;314::AID-ASI9\&\#62;3.0.CO;2-T},
  timestamp    = {Wed, 13 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jasis/McClureMB99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/libt/McClureB97,
  author       = {Charles R. McClure and
                  John Carlo Bertot},
  title        = {Creating a Future for Public Libraries: Diverse Strategies for a Diverse
                  Nation},
  journal      = {Libr. Trends},
  volume       = {46},
  number       = {1},
  year         = {1997},
  url          = {http://alexia.lis.uiuc.edu/puboff/catalog/trends/46\_1abs.html\#mcclure},
  timestamp    = {Thu, 01 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/libt/McClureB97.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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