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BibTeX records: Raymond Oakes
@inproceedings{DBLP:conf/icsm/BustardOH99, author = {David W. Bustard and Raymond Oakes and Zhonglin He}, title = {Models to Promote Effective System Change}, booktitle = {{ICSM}}, pages = {297}, publisher = {{IEEE} Computer Society}, year = {1999} }
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