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Soe-Tsyr Yuan
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Publications
- 2016
- [j48]Yen-Hao Hsieh, Soe-Tsyr Yuan:
Can Customer Expectations be Measured in Real Time? Int. J. Inf. Technol. Decis. Mak. 15(1): 119-150 (2016) - 2015
- [j47]Yen-Hao Hsieh, Soe-Tsyr Yuan:
An innovative approach to measuring technology spillovers in service-dominant logic. Kybernetes 44(2): 202-219 (2015) - 2014
- [j45]Wei-Feng Tung, Soe-Tsyr Yuan, Yen-Cheng Wu, Patrick Hung:
Collaborative service system design for music content creation. Inf. Syst. Frontiers 16(2): 291-302 (2014) - [j44]Yen-Hao Hsieh, Soe-Tsyr Yuan, Hsiao-Chen Liu:
Service interaction design: A Hawk-Dove game based approach to managing customer expectations for oligopoly service providers. Inf. Syst. Frontiers 16(4): 697-713 (2014) - [j43]Yen-Hao Hsieh, I-Hsuan Chen, Soe-Tsyr Yuan:
FCM-based customer expectation-driven service dispatch system. Soft Comput. 18(2): 359-378 (2014) - 2013
- [j42]Yen-Hao Hsieh, Yuting Lin, Soe-Tsyr Yuan:
Expectation-based coopetition approach to service experience design. Simul. Model. Pract. Theory 34: 64-85 (2013) - 2012
- [c28]Yen-Hao Hsieh, Soe-Tsyr Yuan:
The Roles of Customer Expectation and Emotion in Service Experience. AMCIS 2012 - 2011
- [j41]Yen-Hao Hsieh, Soe-Tsyr Yuan, Ruei-Lin Kuo:
A PSO-based intelligent service dispatching mechanism for customer expectation management. Expert Syst. Appl. 38(10): 12128-12141 (2011) - [j39]Wei-Feng Tung, Soe-Tsyr Yuan:
Constructing Collaborative Service Systems: A Mutualism-Based NSD Method. IEEE Trans. Syst. Man Cybern. Part C 41(3): 316-332 (2011) - [c27]Yuting Lin, Soe-Tsyr Yuan:
Coopetition Based Interaction Design for Optimal Customer Attraction. HICSS 2011: 1-10 - [e2]E. Michael Maximilien, Gustavo Rossi, Soe-Tsyr Yuan, Heiko Ludwig, Marcelo Fantinato:
Service-Oriented Computing - ICSOC 2010 International Workshops, PAASC, WESOA, SEE, and SOC-LOG, San Francisco, CA, USA, December 7-10, 2010, Revised Selected Papers. Lecture Notes in Computer Science 6568, 2011, ISBN 978-3-642-19393-4 [contents] - 2010
- [j38]Wei-Lun Chang, Soe-Tsyr Yuan, Carol W. Hsu:
Creating the experience economy in e-commerce. Commun. ACM 53(7): 122-127 (2010) - [j34]Yen-Hao Hsieh, Soe-Tsyr Yuan:
Using System Dynamics to Analyze Customer Experience Design. Int. J. Serv. Sci. Manag. Eng. Technol. 1(3): 84-99 (2010) - [j33]Yen-Hao Hsieh, Soe-Tsyr Yuan:
Modeling service experience design processes with customer expectation management: A system dynamics perspective. Kybernetes 39(7): 1128-1144 (2010) - [j32]Yen-Hao Hsieh, Soe-Tsyr Yuan:
Design of the Customer Expectation Measurement Model in Dynamic Service Experience Delivery. Pac. Asia J. Assoc. Inf. Syst. 2(3): 3 (2010) - [c25]Yen-Hao Hsieh, Soe-Tsyr Yuan:
A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover. HICSS 2010: 1-10 - [c24]Yen-Hao Hsieh, Soe-Tsyr Yuan, Siao-Jhen Liou:
Hawk-Dove Game Based Interactive Design to Manage Customer Expectation. PACIS 2010: 70 - 2009
- [j31]Wei-Lun Chang, Soe-Tsyr Yuan, Eldon Y. Li:
iCare home portal: an extended model of quality aging e-services. Commun. ACM 52(11): 118-124 (2009) - [j30]Soe-Tsyr Yuan, I-Chien Lin:
VCNI - Applying value theory to contextual needs identification in proactive elderly care. Expert Syst. Appl. 36(1): 778-791 (2009) - [j29]Wei-Lun Chang, Soe-Tsyr Yuan:
A Markov-based collaborative pricing system for information goods bundling. Expert Syst. Appl. 36(2): 1660-1674 (2009) - [c21]Wei-Feng Tung, Soe-Tsyr Yuan, Hui-Shan Chi:
iInteriorDesign: a collaborative service system approach towards constructive value co-creation. ICEC 2009: 29-37 - [c20]Yen-Hao Hsieh, Soe-Tsyr Yuan:
A quantitative approach to measure customer expectation for service innovation within service experience delivery. ICEC 2009: 38-46 - 2008
- [j24]Wei-Lun Chang, Soe-Tsyr Yuan:
Collaborative pricing model for bundling information goods. J. Inf. Sci. 34(5): 635-650 (2008) - [j23]Wei-Feng Tung, Soe-Tsyr Yuan:
A service design framework for value co-production: insight from mutualism perspective. Kybernetes 37(2): 226-240 (2008) - 2007
- [j20]Wei-Lun Chang, Soe-Tsyr Yuan:
An overview of information goods pricing. Int. J. Electron. Bus. 5(3): 294-314 (2007) - [j19]Wei-Lun Chang, Soe-Tsyr Yuan:
iPrice: a collaborative pricing system for e-service bundle delivery. Int. J. Electron. Bus. 5(6): 623-642 (2007) - [j17]Wei-Feng Tung, Soe-Tsyr Yuan, Binshan Lin:
M-Library: a mobile service in online WebPAC. Int. J. Mob. Commun. 5(5): 487-507 (2007) - [j16]Wei-Lun Chang, Soe-Tsyr Yuan:
A Recommendation-Based Pricing System for Information Goods Versioning. J. Comput. 2(9): 67-76 (2007) - [c19]Wei-Feng Tung, Soe-Tsyr Yuan:
Optimization of Collaborative Service Systems Using Experience Evaluation Model. IEEE SCC 2007: 244-247 - [c17]Wei-Feng Tung, Soe-Tsyr Yuan:
iDesign : An Intelligent Design Framework for Service Innovation. HICSS 2007: 64 - [c15]Wei-Lun Chang, Soe-Tsyr Yuan:
Collaborative Pricing for e-Service Bundle Delivery: A Framework. ITNG 2007: 1113-1118 - 2005
- [c13]Wei-Lun Chang, Soe-Tsyr Yuan:
Ambient iCare e-Services for Quality Aging : Framework and Roadmap. CEC 2005: 467-470 - 2001
- [j5]Soe-Tsyr Yuan, Wei-Lun Chang:
Mixed-initiative synthesized learning approach for web-based CRM. Expert Syst. Appl. 20(2): 187-200 (2001)
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