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Martin Boldt

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Jim Ahlstrand

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Publications

2023
[c22]
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  dblp key:
  - conf/sais/AhlstrandBBG23
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  persistent URL:
  - https://dblp.org/rec/conf/sais/AhlstrandBBG23
Jim Ahlstrand, Martin Boldt, Anton Borg, Håkan Grahn:
Preliminary Results on the use of Artificial Intelligence for Managing Customer Life Cycles. SAIS 2023: 68-76
2021
[j14]
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  dblp key:
  - journals/nca/BorgBRA21
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  persistent URL:
  - https://dblp.org/rec/journals/nca/BorgBRA21
Anton Borg, Martin Boldt, Oliver Rosander, Jim Ahlstrand:
E-mail classification with machine learning and word embeddings for improved customer support. Neural Comput. Appl. 33(6): 1881-1902 (2021)
2020
[c21]
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  dblp key:
  - conf/iceis/BorgAB20a
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  - https://dblp.org/rec/conf/iceis/BorgAB20a
Anton Borg, Jim Ahlstrand, Martin Boldt:
Improving Corporate Support by Predicting Customer e-Mail Response Time: Experimental Evaluation and a Practical Use Case. ICEIS (Revised Selected Papers) 2020: 100-121
[c20]
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  dblp key:
  - conf/iceis/BorgAB20
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  - https://dblp.org/rec/conf/iceis/BorgAB20
Anton Borg, Jim Ahlstrand, Martin Boldt:
Predicting e-Mail Response Time in Corporate Customer Support. ICEIS (1) 2020: 305-314

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