Vicente Iván Sánchez Carmona

◀ ▶ joint publications with Yuexin Cao

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Publications

2022
[c7]
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  dblp key:
  - conf/hucapp/PolzehlCCLHIB022
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  - https://dblp.org/rec/conf/hucapp/PolzehlCCLHIB022
Tim Polzehl, Yuexin Cao, Vicente Iván Sánchez Carmona, Xiaoyi Liu, Changjian Hu, Neslihan Iskender, André Beyer, Sebastian Möller:
Towards Personalization by Information Savviness to Improve User Experience in Customer Service Chatbot Conversations. VISIGRAPP (2: HUCAPP) 2022: 36-47
2021
[c5]
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  - conf/iwsds/CaoCLHIBMP21
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  - https://dblp.org/rec/conf/iwsds/CaoCLHIBMP21
Yuexin Cao, Vicente Iván Sánchez Carmona, Xiaoyi Liu, Changjian Hu, Neslihan Iskender, André Beyer, Sebastian Möller, Tim Polzehl:
On the Impact of Self-efficacy on Assessment of User Experience in Customer Service Chatbot Conversations. IWSDS 2021: 253-262

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