BibTeX record conf/dgo/PietersonD07

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@inproceedings{DBLP:conf/dgo/PietersonD07,
  author       = {Willem Pieterson and
                  Jan van Dijk},
  editor       = {Judith Bayard Cushing and
                  Theresa A. Pardo},
  title        = {Channel choice determinants; an exploration of the factors that determine
                  the choice of a service channel in citizen initiated contacts},
  booktitle    = {Proceedings of the 8th Annual International Conference on Digital
                  Government Research, Bridging Disciplines {\&} Domains, {DG.O}
                  2007, Philadelphia, Pennsylvania, USA, May 20-23, 2007},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {228},
  pages        = {173--182},
  publisher    = {Digital Government Research Center},
  year         = {2007},
  url          = {http://dl.acm.org/citation.cfm?id=1248488},
  timestamp    = {Fri, 20 Nov 2015 13:56:21 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/PietersonD07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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