BibTeX record conf/kdd/ShaoCTYA08

download as .bib file

@inproceedings{DBLP:conf/kdd/ShaoCTYA08,
  author       = {Qihong Shao and
                  Yi Chen and
                  Shu Tao and
                  Xifeng Yan and
                  Nikos Anerousis},
  editor       = {Ying Li and
                  Bing Liu and
                  Sunita Sarawagi},
  title        = {Efficient ticket routing by resolution sequence mining},
  booktitle    = {Proceedings of the 14th {ACM} {SIGKDD} International Conference on
                  Knowledge Discovery and Data Mining, Las Vegas, Nevada, USA, August
                  24-27, 2008},
  pages        = {605--613},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1401890.1401964},
  doi          = {10.1145/1401890.1401964},
  timestamp    = {Tue, 06 Nov 2018 16:59:37 +0100},
  biburl       = {https://dblp.org/rec/conf/kdd/ShaoCTYA08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.