BibTeX record conf/valuetools/JouiniD06

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@inproceedings{DBLP:conf/valuetools/JouiniD06,
  author       = {Oualid Jouini and
                  Yves Dallery},
  editor       = {Luciano Lenzini and
                  Rene L. Cruz},
  title        = {Predicting queueing delays for multiclass call centers},
  booktitle    = {Proceedings of the 1st International Conference on Performance Evaluation
                  Methodolgies and Tools, {VALUETOOLS} 2006, Pisa, Italy, October 11-13,
                  2006},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {180},
  pages        = {66},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1190095.1190180},
  doi          = {10.1145/1190095.1190180},
  timestamp    = {Tue, 06 Nov 2018 11:07:40 +0100},
  biburl       = {https://dblp.org/rec/conf/valuetools/JouiniD06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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