BibTeX record journals/bpmj/BurenSKB05

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@article{DBLP:journals/bpmj/BurenSKB05,
  author       = {Adrian B{\"{u}}ren and
                  Ragnar Schierholz and
                  Lutz M. Kolbe and
                  Walter Brenner},
  title        = {Improving performance of customer-processes with knowledge management},
  journal      = {Bus. Process. Manag. J.},
  volume       = {11},
  number       = {5},
  pages        = {573--588},
  year         = {2005},
  url          = {https://doi.org/10.1108/14637150510619894},
  doi          = {10.1108/14637150510619894},
  timestamp    = {Thu, 18 Jun 2020 22:06:42 +0200},
  biburl       = {https://dblp.org/rec/journals/bpmj/BurenSKB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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