BibTeX record journals/cacm/RustM06

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@article{DBLP:journals/cacm/RustM06,
  author       = {Roland T. Rust and
                  Carol Miu},
  title        = {What academic research tells us about service},
  journal      = {Commun. {ACM}},
  volume       = {49},
  number       = {7},
  pages        = {49--54},
  year         = {2006},
  url          = {https://doi.org/10.1145/1139922.1139948},
  doi          = {10.1145/1139922.1139948},
  timestamp    = {Mon, 28 Aug 2023 21:30:30 +0200},
  biburl       = {https://dblp.org/rec/journals/cacm/RustM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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