BibTeX record journals/cais/MarroneGCK14

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@article{DBLP:journals/cais/MarroneGCK14,
  author       = {Mauricio Marrone and
                  Francis Gacenga and
                  Aileen Cater{-}Steel and
                  Lutz M. Kolbe},
  title        = {{IT} Service Management: {A} Cross-national Study of {ITIL} Adoption},
  journal      = {Commun. Assoc. Inf. Syst.},
  volume       = {34},
  pages        = {49},
  year         = {2014},
  url          = {https://doi.org/10.17705/1cais.03449},
  doi          = {10.17705/1CAIS.03449},
  timestamp    = {Wed, 15 Mar 2023 17:30:44 +0100},
  biburl       = {https://dblp.org/rec/journals/cais/MarroneGCK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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