BibTeX record journals/electronicmarkets/KleindienstW18

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@article{DBLP:journals/electronicmarkets/KleindienstW18,
  author       = {Dominikus Kleindienst and
                  Daniela Waldmann},
  title        = {Between death and life - a formal decision model to decide on customer
                  recovery investments},
  journal      = {Electron. Mark.},
  volume       = {28},
  number       = {4},
  pages        = {423--435},
  year         = {2018},
  url          = {https://doi.org/10.1007/s12525-018-0289-2},
  doi          = {10.1007/S12525-018-0289-2},
  timestamp    = {Fri, 13 Mar 2020 10:57:01 +0100},
  biburl       = {https://dblp.org/rec/journals/electronicmarkets/KleindienstW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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