BibTeX record journals/ibmsj/WolfAVKD04

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@article{DBLP:journals/ibmsj/WolfAVKD04,
  author       = {Catherine G. Wolf and
                  Sherman R. Alpert and
                  John Vergo and
                  Lev Kozakov and
                  Yurdaer N. Doganata},
  title        = {Summarizing technical support documents for search: Expert and user
                  studies},
  journal      = {{IBM} Syst. J.},
  volume       = {43},
  number       = {3},
  pages        = {564--586},
  year         = {2004},
  url          = {https://doi.org/10.1147/sj.433.0564},
  doi          = {10.1147/SJ.433.0564},
  timestamp    = {Fri, 13 Mar 2020 14:38:43 +0100},
  biburl       = {https://dblp.org/rec/journals/ibmsj/WolfAVKD04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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