BibTeX record journals/ijssmet/MoraORMG11

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@article{DBLP:journals/ijssmet/MoraORMG11,
  author       = {Manuel Mora and
                  Rory O'Connor and
                  Mahesh S. Raisinghani and
                  Jorge Mac{\'{\i}}as{-}Lu{\'{e}}vano and
                  Ovsei Gelman},
  title        = {An {IT} Service Engineering and Management Framework {(ITS-EMF)}},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {2},
  number       = {2},
  pages        = {1--15},
  year         = {2011},
  url          = {https://doi.org/10.4018/jssmet.2011040101},
  doi          = {10.4018/JSSMET.2011040101},
  timestamp    = {Sat, 08 Jan 2022 02:22:43 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssmet/MoraORMG11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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