BibTeX record journals/isf/WangLY04

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@article{DBLP:journals/isf/WangLY04,
  author       = {Yonggui Wang and
                  Hing{-}Po Lo and
                  Yongheng Yang},
  title        = {An Integrated Framework for Service Quality, Customer Value, Satisfaction:
                  Evidence from China's Telecommunication Industry},
  journal      = {Inf. Syst. Frontiers},
  volume       = {6},
  number       = {4},
  pages        = {325--340},
  year         = {2004},
  url          = {https://doi.org/10.1023/B:ISFI.0000046375.72726.67},
  doi          = {10.1023/B:ISFI.0000046375.72726.67},
  timestamp    = {Mon, 26 Oct 2020 08:54:59 +0100},
  biburl       = {https://dblp.org/rec/journals/isf/WangLY04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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