BibTeX record journals/kybernetes/CuiCQ17

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@article{DBLP:journals/kybernetes/CuiCQ17,
  author       = {Xiaolan Cui and
                  Shuqin Cai and
                  Yuchu Qin},
  title        = {Similarity-based approach for accurately retrieving similar cases
                  to intelligently handle online complaints},
  journal      = {Kybernetes},
  volume       = {46},
  number       = {7},
  pages        = {1223--1244},
  year         = {2017},
  url          = {https://doi.org/10.1108/K-10-2016-0271},
  doi          = {10.1108/K-10-2016-0271},
  timestamp    = {Fri, 02 Nov 2018 09:32:39 +0100},
  biburl       = {https://dblp.org/rec/journals/kybernetes/CuiCQ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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