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CUI 2020: Bilbao, Spain
- María Inés Torres, Stephan Schlögl, Leigh Clark, Martin Porcheron:
Proceedings of the 2nd Conference on Conversational User Interfaces, CUI 2020, Bilbao, Spain, July 22-24, 2020. ACM 2020, ISBN 978-1-4503-7544-3
Full papers
- Birgit Brüggemeier, Michael Breiter, Miriam Kurz, Johanna Schiwy:
User Experience of Alexa when controlling music: comparison of face and construct validity of four questionnaires. 1:1-1:9 - Sebastian Zepf, Arijit Gupta, Jan-Peter Krämer, Wolfgang Minker:
EmpathicSDS: Investigating Lexical and Acoustic Mimicry to Improve Perceived Empathy in Speech Dialogue Systems. 2:1-2:9 - Yunhan Wu, Justin Edwards, Orla Cooney, Anna Bleakley, Philip R. Doyle, Leigh Clark, Daniel Rough, Benjamin R. Cowan:
Mental Workload and Language Production in Non-Native Speaker IPA Interaction. 3:1-3:8 - Fabio Catania, Micol Spitale, Giulia Cosentino, Franca Garzotto:
What is the Best Action for Children to "Wake Up" and "Put to Sleep" a Conversational Agent?: A Multi-Criteria Decision Analysis Approach. 4:1-4:10 - Sihan Yuan, Birgit Brüggemeier, Stefan Hillmann, Thilo Michael:
User Preference and Categories for Error Responses in Conversational User Interfaces. 5:1-5:8 - Mateusz Dubiel, Martin Halvey, Pilar Oplustil Gallegos, Simon King:
Persuasive Synthetic Speech: Voice Perception and User Behaviour. 6:1-6:9 - Daniela Stier, Katherine Munro, Ulrich Heid, Wolfgang Minker:
Towards Situation-Adaptive In-Vehicle Voice Output. 7:1-7:7 - Fabrício Barth, Heloisa Candello, Paulo R. Cavalin, Claudio S. Pinhanez:
Intentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum Guides. 8:1-8:8 - Philipp Kirschthaler, Martin Porcheron, Joel E. Fischer:
What Can I Say?: Effects of Discoverability in VUIs on Task Performance and User Experience. 9:1-9:9 - Razan Jaber, Donald McMillan:
Conversational User Interfaces on Mobile Devices: Survey. 10:1-10:11 - Selina Jeanne Sutton:
Gender Ambiguous, not Genderless: Designing Gender in Voice User Interfaces (VUIs) with Sensitivity. 11:1-11:8 - Victor R. Martinez, James Kennedy:
A Multiparty Chat-Based Dialogue System with Concurrent Conversation Tracking and Memory. 12:1-12:9 - Minha Lee:
Speech acts redux: Beyond request-response interactions. 13:1-13:10 - Michal Luria, Joseph Seering, Jodi Forlizzi, John Zimmerman:
Designing Chatbots as Community-Owned Agents. 14:1-14:3
Provocation papers
- Christine Murad, Cosmin Munteanu:
Alexa, How Do I Build a VUI Curriculum? 15:1-15:3 - Rahime Belen Saglam, Jason R. C. Nurse:
Is your chatbot GDPR compliant?: Open issues in agent design. 16:1-16:3 - Daniel Rough, Benjamin R. Cowan:
Don't Believe The Hype!: White Lies of Conversational User Interface Creation Tools. 17:1-17:3 - Supraja Sankaran, Chao Zhang, Mathias Funk, Henk Aarts, Panos Markopoulos:
Do I have a say?: Using conversational agents to re-imagine human-machine autonomy. 18:1-18:3 - Gianluigi M. Riva, Marguerite Barry:
The Lord of the (speaking) Rings: An interdisciplinary Fellowship to deal with 7 legal issues. 19:1-19:3 - Shashank Ahire, Michael Rohs:
Tired of Wake Words?: Moving Towards Seamless Conversations with Intelligent Personal Assistants. 20:1-20:3 - Stefan Ultes, Wolfgang Maier:
On the Complexity in Task-oriented Spoken Dialogue Systems. 21:1-21:4 - Emer Gilmartin, Christian Saam:
Pragmatics Research and Non-task Dialog Technology. 22:1-22:3 - James Simpson:
Are CUIs Just GUIs with Speech Bubbles? 23:1-23:3 - Leigh Clark, Benjamin R. Cowan, Abi Roper, Stephen Lindsay, Owen Sheers:
Speech diversity and speech interfaces: considering an inclusive future through stammering. 24:1-24:3 - Anna Bleakley, Vincent Wade, Benjamin R. Cowan:
Finally a Case for Collaborative VR?: The Need to Design for Remote Multi-Party Conversations. 25:1-25:3 - Justin Edwards, Allison Perrone, Philip R. Doyle:
Transparency in Language Generation: Levels of Automation. 26:1-26:3 - Teresa Castle-Green, Stuart Reeves, Joel E. Fischer, Boriana Koleva:
Decision Trees as Sociotechnical Objects in Chatbot Design. 27:1-27:3 - Fermin Chavez-Sanchez, Gloria Adriana Mendoza Franco, Gloria Angelica Martínez de la Peña, Erick Iroel Heredia Carrillo:
Beyond What is Said: Looking for Foundational Principles in VUI Design. 28:1-28:3
Poster Papers
- Fermin Chavez-Sanchez, Lucila Mercado Colin:
Apples and Oranges: A framework for the usability evaluation of voice vs graphical user interfaces: A command-event based method proposal. 29:1-29:3 - Jaisie Sin, Cosmin Munteanu:
Whoever Controls the Media, Controls the VUI. 30:1-30:3 - Jaisie Sin, Cosmin Munteanu:
Let's Go There: Combining Voice and Pointing in VR. 31:1-31:3 - Heloisa Candello, Mairieli Santos Wessel, Claudio S. Pinhanez:
Unveiling Practices and Challenges of Machine Teachers of Customer Service Conversational Systems. 32:1-32:2
Demos
- James Simpson, Franziska Gaiser, Miroslav Macik, Timna Breßgott:
Daisy: A Friendly Conversational Agent for Older Adults. 33:1-33:3 - Mira El Kamali, Leonardo Angelini, Maurizio Caon, Omar Abou Khaled, Elena Mugellini, Nick Dulack, Paul Chamberlain, Claire Craig, Giuseppe Andreoni:
NESTORE: Mobile Chatbot and Tangible Vocal Assistant to Support Older Adults' Wellbeing. 34:1-34:3 - Martin Porcheron, Joel E. Fischer, Michel F. Valstar:
NottReal: A Tool for Voice-based Wizard of Oz studies. 35:1-35:3 - Claudia Maria Cutrupi, Salvatore Fadda, Giovanni Valcarenghi, Giulia Cosentino, Fabio Catania, Micol Spitale, Franca Garzotto:
Smemo: a Multi-modal Interface Promoting Children's Creation of Personal Conversational Agents. 36:1-36:3 - Andreas Liesenfeld, Chu-Ren Huang:
NameSpec asks: What's Your Name in Chinese? A Voice Bot to Specify Chinese Personal Names through Dialog. 37:1-37:3 - Pietro Crovari, Fabio Catania, Pietro Pinoli, Philipp Roytburg, Asier Salzar, Franca Garzotto, Stefano Ceri:
OK, DNA!: A Conversational Interface to Explore Genomic Data. 38:1-38:3 - Linglong Meng, Stefan Schaffer:
A Reporting Assistant for Railway Security Staff. 39:1-39:3
Poster Papers
- Sruthi Viswanathan, Fabien Guillot, Maria Antonietta Grasso:
What is Natural?: Challenges and Opportunities for Conversational Recommender Systems. 40:1-40:4 - Micol Spitale, Franca Garzotto:
Towards Empathic Conversational Interaction. 41:1-41:4 - Hyeonggeun Yun, Auejin Ham, Jin Kim, Taeyeong Kim, Jeongeun Kim, Haechan Lee, Jongrae Park, Jinkyu Jang:
Chatbot with Touch and Graphics: An Interaction of Users for Emotional Expression and Turn-taking. 42:1-42:5 - Julia Cambre, Chinmay Kulkarni:
Methods and Tools for Prototyping Voice Interfaces. 43:1-43:4 - John Zimmerman:
Case for a Voice-Internet: Voice Before Conversation. 44:1-44:3 - Robert J. Moore, Eric Young Liu, Saurabh Mishra, Guang-Jie Ren:
Design Systems for Conversational UX. 45:1-45:4 - Andreea Danielescu:
Eschewing Gender Stereotypes in Voice Assistants to Promote Inclusion. 46:1-46:3 - Xiao Ma, Ariel Liu:
Challenges in Supporting Exploratory Search through Voice Assistants. 47:1-47:3 - Claudio S. Pinhanez:
HCI Research Challenges for the Next Generation of Conversational Systems. 48:1-48:4 - Alex C. Williams, Julia Cambre, Ian Bicking, Abraham Wallin, Janice Y. Tsai, Jofish Kaye:
Toward Voice-Assisted Browsers: A Preliminary Study with Firefox Voice. 49:1-49:4 - Yoonseo Choi, Hyungyu Shin, Toni-Jan Keith Monserrat, Nyoungwoo Lee, Jeongeon Park, Juho Kim:
Leveraging the Crowd to Support the Conversation Design Process. 50:1-50:4 - Hyunhoon Jung, Hyeji Kim, Jung-Woo Ha:
Understanding Differences between Heavy Users and Light Users in Difficulties with Voice User Interfaces. 51:1-51:4 - Jayati Dev, L. Jean Camp:
User Engagement with Chatbots: A Discursive Psychology Approach. 52:1-52:4 - Sarah Theres Völkel, Penelope Kempf, Heinrich Hussmann:
Personalised Chats with Voice Assistants: The User Perspective. 53:1-53:4 - Leon Reicherts, Yvonne Rogers:
Do Make me Think!: How CUIs Can Support Cognitive Processes. 54:1-54:4 - Abraham Glasser, Vaishnavi Mande, Matt Huenerfauth:
Accessibility for Deaf and Hard of Hearing Users: Sign Language Conversational User Interfaces. 55:1-55:3
IUI Workshop Poster Paper
- Ernestine Dickhaut, Laura Friederike Thies, Andreas Janson, Alexander Roßnagel, Jan Marco Leimeister:
Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents. 56:1-56:4
IUI Workshop Demo
- Alexandre Arnold, Gérard Dupont, Catherine Kobus, François Lancelot, Ying-Hsang Liu:
Perceived Usefulness of Conversational Agents Predicts Search Performance in Aerospace Domain. 57:1-57:3
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