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ENTER 2011: Innsbruck, Austria
- Rob Law, Matthias Fuchs, Francesco Ricci:

Information and Communication Technologies in Tourism 2011 - Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011. Springer Vienna 2011, ISBN 978-3-7091-0502-3
1 / Recommender Systems I
- María Teresa Linaza, Amaia Agirregoikoa, Ander García, Jose Ignacio Torres, Kepa Aranburu:

Image-based Travel Recommender System for small tourist destinations. 1-12 - Michael Schumacher, Jean-Pierre Rey:

Recommender systems for dynamic packaging of tourism services. 13-23 - Yohei Kurata:

CT-Planner2: More Flexible and Interactive Assistance for Day Tour Planning. 25-37
2 / Recommender Systems II
- Joan Borràs

, Joan de la Flor, Yolanda Pérez
, Antonio Moreno
, Aïda Valls, David Isern, Alicia Orellana, Antonio P. Russo, Salvador Anton Clavé:
SigTur/E-Destination: A System for the Management of Complex Tourist Regions. 39-50 - Ago Luberg

, Tanel Tammet, Priit Järv:
Smart City: A Rule-based Tourist Recommendation System. 51-62 - Markus Zanker, Wolfram Höpken, Matthias Fuchs:

Exploiting Feedback from Users of innsbruck.mobile for Personalization. 63-74
3 / Website Quality and Analysis
- Teresa Zangerl, Carina Gattringer, Aleksander Groth

, Peter Mirski:
Silver Surfers & eTourism: Web Usability and Testing Methods for the Generation 50plus. 75-87 - Lina Zhong, Bihu Wu, Daniel Leung:

Progress of attraction websites in Mainland China: From 2005 to 2010. 89-100 - Elena Marchiori, Davide Eynard, Alessandro Inversini, Lorenzo Cantoni

, Francesco Cerretti:
Harvesting Online Contents: An Analysis of Hotel Reviews Websites. 101-112
4 / User Generated Content and eWOM
- Aya Ishino, Hidetsugu Nanba, Toshiyuki Takezawa:

Automatic Compilation of an Online Travel Portal from Automatically Extracted Travel Blog Entries. 113-124 - Silvia De Ascaniis, Sara Greco Morasso:

When tourists give their reasons on the web: The argumentative significance of tourism related UGC. 125-137 - Crystal Ip, Catherine Cheung, Rob Law, Norman Au:

Travel Preferences of Overseas Destinations by Mainland Chinese Online Users. 139-150 - Sara Fedele, Silvia De Ascaniis, Lorenzo Cantoni

:
Destination Marketing and Users' Appraisal: Looking for the reasons why tourists like a destination. 151-163 - Astrid Dickinger

, Clemens Költringer, Wolfgang Körbitz:
Comparing Online Destination Image with Conventional Image Measurement - The Case of Tallinn. 165-177
5 / Mobile Technology and Services
- Carlos Lamsfus, Aurkene Alzua, David Martín, Tim Smithers:

An Evaluation of a Contextual Computing Approach to Visitor Information Systems. 179-190 - David Martín, Aurkene Alzua, Carlos Lamsfus:

A Contextual Geofencing Mobile Tourism Service. 191-202 - António Coelho

, Leonel Dias:
A Mobile Advertising Platform for eTourism. 203-214 - Michael Canadi, Wolfram Höpken, Matthias Fuchs:

Virtualisation of Customer Cards with 2D Codes. 215-227
6 / Hospitality Applications
- Daniel Leung, Hee Andy Lee, Rob Law:

Adopting Web 2.0 technologies on chain and independent hotel websites: A case study of hotels in Hong Kong. 229-240 - Lorenzo Cantoni

, Marco Faré, Alessandro Inversini, Vittoria Passini:
Hotel Websites and Booking Engines: A Challenging Relationship. 241-252 - Wai Mun Lim:

Web Marketing Features of UK Rural Hospitality Businesses. 253-264
7 / Technology Acceptance and Impact
- Christian Maurer, Veronika Lutz:

The Impact of Digital Divide on Global Tourism: Strategic Implications of Overcoming Communication Gaps Caused by Digital Inequalities. 265-277 - Iis Tussyadiah, Florian Zach:

The Influence of Technology on Geographic Cognition and Tourism Experience. 279-291 - Wei Liu, Lina Zhong, Crystal Ip, Daniel Leung:

An analysis of research on tourism information technology: The case of ENTER proceedings. 293-304 - Mohamed Abou-Shouk

:
Factor Analysis of E-commerce Adoption Benefits: A Case of Egyptian Travel Agents. 305-317 - Zigor Salvador, Aurkene Alzua, Alberto Lafuente, Mikel Larrea

:
Publish/Subscribe Systems in Tourism. 319-330
8 / Web 2.0 and Online Magazines
- Giacomo Del Chiappa:

Trustworthiness of Travel 2.0 applications and their influence on tourist behaviour: an empirical investigation in Italy. 331-342 - Zheng Xiang

:
Dynamic Social Media in Online Travel Information Search: A Preliminary Analysis. 343-353 - Giulio Lizzi, Lorenzo Cantoni

, Alessandro Inversini:
When a Magazine Goes Online: A Case Study in the Tourism Field. 355-366
9 / Destination Management Organization and Destination Counseling
- Ander García, María Teresa Linaza, Josu Perez, Isabel Torre:

Mobile hybrid networks for tourist service provision in small Destination Management Organizations. 367-378 - Luisa Mich

, Nadzeya Kiyavitskaya:
Mapping the Web Presences of Tourism Destinations: An Analysis of the European Countries. 379-390 - Susanne Schmidt-Rauch, Michael Fux, Gerhard Schwabe:

Tourist Office Counselling Service. 391-402
10 / Knowledge-based Systems and Technology Solutions
- James Scicluna, Nathalie Steinmetz:

Modelling e-Tourism Services and Bundles. 403-415 - Wolfram Höpken, Matthias Fuchs, Dimitri Keil, Maria Lexhagen

:
The knowledge destination - a customer information-based destination management information system. 417-429 - Anita Zehrer, Birgit Frischhut:

TTR Tirol Tourism Research - A Knowledge Management Platform for the Tourism Industry. 431-441
11 / Social Media I
- Cody Morris Paris:

Understanding the Statusphere and Blogosphere: An Analysis of Virtual Backpacker Spaces. 443-455 - Wee-Kheng Tan, Yu-Chung Chang:

Credibility Assessment Model of Travel Information Sources: An Exploratory Study on Travel Blogs. 457-469 - Roberta Milano, Rodolfo Baggio, Robert Piattelli:

The effects of online social media on tourism websites. 471-483 - Christian Maurer, Rona Wiegmann:

Effectiveness of Advertising on Social Network Sites: A Case Study on Facebook. 485-498
12 / Social Media II
- Christian Maurer, Sabrina Schaich:

Online Customer Reviews Used as Complaint Management Tool. 499-511 - Manuela Pulvirenti, Timothy Jung:

Impact of Perceived Benefits of Social Media Networks on Web Quality and E-satisfaction. 513-524 - Kyung Hyan Yoo, Ulrike Gretzel

, Florian Zach:
Travel Opinion Leaders and Seekers. 525-535
13 / Marketing, Distributing and Consumer Trust
- Juho Pesonen

:
Tourism Marketing in Facebook: Comparing Rural Tourism SME's and Larger Tourism Companies in Finland. 537-546 - Kate Varini, Miriam Scaglione, Roland Schegg:

Distribution channel and efficiency: An Analytic Hierarchy Process approach. 547-558 - Nicolas Grégori, Roberto Daniele:

Affiliate Marketing in Tourism: Determinants of Consumers' Trust. 559-571
14 / Personality, Tourist Behavior and Sensory Experience
- Rosanna Leung, Jia Rong, Gang Li, Rob Law:

An Analysis on Human Personality and Hotel Web Design: a Kohonen Network Approach. 573-585 - Dev Jani

, Jun-Ho Jang, Yeong-Hyeon Hwang:
Personality and Tourists' Internet Behaviour. 587-598 - Phuong Phung, Dimitrios Buhalis:

Travel Enjoyment and Website Sensory Features. 599-610

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