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19th I3E 2020: Skukuza, South Africa
- Marié Hattingh

, Machdel Matthee
, Hanlie Smuts
, Ilias O. Pappas
, Yogesh K. Dwivedi
, Matti Mäntymäki
:
Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6-8, 2020, Proceedings, Part II. Lecture Notes in Computer Science 12067, Springer 2020, ISBN 978-3-030-45001-4
eGovernment
- Hong Guo

, Shang Gao
:
Enterprise Architectures in E-Governments Studies: Why, What and How? 3-14 - Anele Apleni, Hanlie Smuts

:
An e-Government Implementation Framework: A Developing Country Case Study. 15-27 - Anthony Renner-Micah, John Effah, Richard Boateng:

Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana. 28-38 - Leif Erik Opland, Letizia Jaccheri

, Jostein Engesmo
, Ilias O. Pappas
:
Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research. 39-45 - Idah Mohungoo, Irwin Brown

, Salah Kabanda
:
A Systematic Review of Implementation Challenges in Public E-Procurement. 46-58
eHealth
- Fazlyn Petersen

, Mariam Jacobs
, Shaun Pather
:
Barriers for User Acceptance of Mobile Health Applications for Diabetic Patients: Applying the UTAUT Model. 61-72 - Fazlyn Petersen

, Adiel Baker
, Shaun Pather
, William D. Tucker
:
Impact of Socio-Demographic Factors on the Acceptance of Information Communication and Technology (ICT) for Diabetes Self-care. 73-83 - Lilies Ratshidi

, Sara S. Grobbelaar
, Adele Botha
:
Categorization of Factors Influencing Community Health Workers from a Socio-Technical Systems Perspective. 84-95 - Lerato Mahloko, Funmi Adebesin

:
A Systematic Literature Review of the Factors that Influence the Accuracy of Consumer Wearable Health Device Data. 96-107 - Thaverson Devar

, Marie Hattingh
:
Gamification in Healthcare: Motivating South Africans to Exercise. 108-119 - Ilse Struweg

:
A Twitter Social Network Analysis: The South African Health Insurance Bill Case. 120-132
Security
- Kayla Hendricks

, Pitso Tsibolane
, Jean-Paul Van Belle
:
Cyber-Harassment Victimization Among South African LGBTQIA+ Youth. 135-146 - Abdul Bashiru Jibril

, Michael Adu Kwarteng
, Fortune Nwaiwu
, Christina Appiah-Nimo
, Michal Pilik
, Miloslava Chovancova
:
Online Identity Theft on Consumer Purchase Intention: A Mediating Role of Online Security and Privacy Concern. 147-158 - Antony K. Cooper

, Serena Coetzee
:
On the Ethics of Using Publicly-Available Data. 159-171
Social Media
- Douglas A. Parry

, Daniel B. le Roux
:
Introducing the Media Use Behaviour Conceptual Framework. 175-186 - Daniel B. le Roux

, Douglas A. Parry
:
The Town Square in Your Pocket: Exploring Four Metaphors of Social Media. 187-198 - Albie van Zyl

, Marita Turpin
, Machdel Matthee
:
How Can Critical Thinking Be Used to Assess the Credibility of Online Information? 199-210 - Adrian Abendroth

, Douglas A. Parry
, Daniel B. le Roux, Jana Gundlach:
An Analysis of Problematic Media Use and Technology Use Addiction Scales - What Are They Actually Assessing? 211-222 - Marlie Celliers

, Marie Hattingh
:
A Systematic Review on Fake News Themes Reported in Literature. 223-234 - Paul Machete, Marita Turpin

:
The Use of Critical Thinking to Identify Fake News: A Systematic Literature Review. 235-246 - Khulekani Yakobi

, Brenda Scholtz
, Benjamin Wagner vom Berg
:
A Conceptual Model of the Challenges of Social Media Big Data for Citizen e-Participation: A Systematic Review. 247-259
Knowledge and Knowledge Management
- Olakumbi A. Fadiran, Judy van Biljon

, Marthie A. Schoeman
:
Knowledge Transfer in Science Education: The Case for Usability-Based Knowledge Visualization Guidelines. 263-273 - Hanlie Smuts

, George Maramba
:
A Knowledge Asset Management Implementation Framework for Information Systems Outsourcing Projects. 274-286 - Hanlie Smuts

, Iddo-Imri Scholtz
:
A Conceptual Knowledge Visualisation Framework for Transfer of Knowledge: An Organisational Context. 287-298
ICT and Gender Equality and Development
- Anuragini Shirish

, Shirish C. Srivastava
, G. Shainesh
:
Can Technology Be Leveraged for Bridging the Rural-Urban Divide? 301-306 - Kayode Odusanya

, Morakinyo Adetutu:
Exploring the Determinants of Internet Usage in Nigeria: A Micro-spatial Approach. 307-318 - Nkosikhona Theoren Msweli

, Tendani Mawela
:
Enablers and Barriers for Mobile Commerce and Banking Services Among the Elderly in Developing Countries: A Systematic Review. 319-330 - Yashoda Karki, Ilias O. Pappas

:
Investigating Aid Effectiveness in Developing Countries: The Case of Nepal. 338-344 - André P. Calitz

, Margaret D. M. Cullen
, Dudu Fani
:
The Influence of Culture on Women's IT Career Choices. 345-357 - Matthias Murawski, Mahdieh Darvish

, Charlotte Marie Prinz, Markus Bick:
Exploring Digital Competence Requirements for Junior Financial Analysts in the UK Banking Industry. 358-369 - Mike Abia, Irwin Brown

:
Conceptualizations of E-recruitment: A Literature Review and Analysis. 370-379 - Eija Koskivaara

, Brita Somerkoski
:
Alumni Reflections on Gender Equality in the ICT Context. 380-386
Information Systems for Governance
- Christina Varghese, Aparna S. Varde, Xu Du:

An Ordinance-Tweet Mining App to Disseminate Urban Policy Knowledge for Smart Governance. 389-401 - Olawande J. Daramola, Peter Nyasulu

:
A Multistakeholder-Centric Data Analytics Governance Framework for Medication Adherence and Improvement in Rural Settings. 402-413 - Boluwaji A. Akinnuwesi, Stephen Gbenga Fashoto, Andile Simphiwe Metfula, Adetutu N. Akinnuwesi:

Experimental Application of Machine Learning on Financial Inclusion Data for Governance in Eswatini. 414-425
User Experience and Usability
- Ilias O. Pappas

, Kshitij Sharma
, Patrick Mikalef
, Michail N. Giannakos
:
How Quickly Can We Predict Users' Ratings on Aesthetic Evaluations of Websites? Employing Machine Learning on Eye-Tracking Data. 429-440 - Nabeel Makkan

, Jacques Brosens
, Rendani Maarten Kruger:
Designing for Positive Emotional Responses in Users of Interactive Digital Technologies: A Systematic Literature Review. 441-451 - Rendani Maarten Kruger, Jacques Brosens

, Marie Hattingh
:
A Methodology to Compare the Usability of Information Systems. 452-463

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