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IESS 2012: Geneva, Switzerland
- Mehdi Snene:
Exploring Services Science - Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings. Lecture Notes in Business Information Processing 103, Springer 2012, ISBN 978-3-642-28226-3
Full Papers
- Elisah Lemey, Geert Poels:
Towards a Process Model for Service Systems. 1-15 - Thomas Altenburger, Alain Vagner, Annie Guerriero, Benoît Martin:
Extending an Adaptive Interface Framework to Support Collaboration. 16-28 - Adérito Baptista, Maria Cecilia Gomes, Hervé Paulino:
Session-Based Dynamic Interaction Models for Stateful Web Services. 29-43 - Ghazi Ben Ayed, Solange Ghernaouti-Helie:
Disassembling Digital Identity-Related Privacy into a Set of Services: SoaML-Based Services Design. 44-57 - Kouhei Sumita, Yoshinobu Kitamura, Munehiko Sasajima, Riichiro Mizoguchi:
Are Services Functions? 58-72 - Alain Wegmann, Gil Regev, Gilles Viotti, Pierre-Alain Pilet, Philippe Vuagniaux:
Modeling an Emergency Service System for a Hospital Network. 73-86 - Francesca Cabiddu, Maria Chiara Di Guardo:
The Challenges of Deliberative Decision Process: An Italian Case. 87-100 - Maurizio Cavallari:
A Conceptual Analysis about the Organizational Impact of Compliance on Information Security Policy. 101-114 - Tsai-Hsuan Chou, Taro Kanno, Kazuo Furuta:
Modeling and Bridging the Gap between Different Stakeholders. 115-124 - Sybren de Kinderen, Khaled Gaaloul, Henderik Alex Proper:
Integrating Value Modelling into ArchiMate. 125-139 - Paul Dohmen, Natalia Kryvinska, Christine Strauss:
"S-D Logic" Business Model - Backward and Contemporary Perspectives. 140-154 - Arash Golnam, Paavo Ritala, Vijay Viswanathan, Alain Wegmann:
Modeling Value Creation and Capture in Service Systems. 155-169 - Roberta Ferrario, Nicola Guarino:
Commitment-Based Modeling of Service Systems. 170-185 - Nor Shahniza Kamal Bashah, Natalia Kryvinska, Do Van Thanh:
Novel Service Discovery Techniques for Open Mobile Environments and Their Business Applications. 186-200 - Paolo Spagnoletti, Stefano Za:
A Design Theory for e-Service Environments: The Interoperability Challenge. 201-211 - Rocco Agrifoglio, Concetta Metallo, Luisa Varriale:
When Technology Supports Educational Services: Distance Education Use in Rural Italian Schools. 212-226 - Carlos Mendes, Miguel Mira da Silva:
DEMO-Based Service Level Agreements. 227-242 - João Pombinho, José M. Tribolet:
Service System Design and Engineering - A Value-Oriented Approach Based on DEMO. 243-257 - Francesca Ricciardi, Marco de Marco:
The Challenge of Service Oriented Performances for Chief Information Officers. 258-270 - Rainer Schmidt:
Conceptualizing Cloud-Platforms as Service Systems. 271-283 - Stefano Za, Alessio Maria Braccini:
Designing 3D Virtual World Platforms for E-Learning Services. New Frontiers of Organizational Training. 284-296 - Zakaria Maamar, Noura Faci, Alfred Loo, Parisa Ghodous:
Towards a $\mathcal{Q}$ uality of $\mathcal{S}$ ocial $\mathcal{N}$ etwork ( $\mathcal{Q}$ o $\mathcal{SN}$ ) Model in the Context of Social Web Services. 297-310
Short Papers
- Riccardo Bonazzi, Jean-Fabrice Lebraty, Stéphanie Missonier:
The Grey Box: How Understanding the Functioning of a Mobile Device Affects the Success of a Mobile Service. 311-320 - Florian Waldner, Martin Zsifkovits, Kurt Heidenberger:
Emerging Service-Based Business Models in the Music Industry: An Exploratory Survey. 321-329 - Rafael Zaballa:
Linking Services Design to Strategy. 330-339 - Jesús Alcoba González:
The Meaning of the University Experience: A Service Science Approach. 340-349 - Alberto Francesconi, Claudia Dossena:
Intersecting Technical Knowledge, Marketing Experience and Customer Activities to Innovate. 350-360 - Moussa Ouedraogo:
Towards Security Assurance Metrics for Service Systems Security. 361-370
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