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12th SIGDOC 1994: Banff, Alberta, Canada
- Nina Wishbow:

Proceedings of the 12th Annual International Conference on Documentation: technical communications at the great divide, SIGDOC 1994, Banff, Alberta, Canada, October 2-5, 1994. ACM 1994, ISBN 0-89791-681-6 - Kevin M. Cunningham:

An introduction to Mosaic and the World Wide Web for technical communicators. 1 - Bruce W. Knorr, Ann Zabriskie Norton:

We will write no online before its time: timing the development of a quality online Help system to minimize panic and save costs. 2-5 - Karl L. Smart, Matthew E. Whitting:

Reassessing the documentation paradigm: writing for print and online. 6-9 - Glenn C. Russell:

A combined project planning model for documentation/training at BNR. 10-16 - Liam Relihan, Tony Cahill, Michael G. Hinchey:

Untangling the World-Wide Web. 17-24 - Abdul Hanan Abdullah, Brian Gay:

Implementing an interface to networked services. 25-33 - David Freeman:

Object help for GUIs. 34-38 - Leslie A. Johnson:

Joining the GUI design team: a case study. 39-43 - Robbi Bean Killpack, Jaelynn Williams:

Interoperability: rethinking the documentation paradigm. 44-48 - John K. Horberg:

A future for professional communicators in software engineering. 76-87 - Brian J. Thomas:

Creating a CD-ROM from scratch: a case study. 88-95 - Paul Beam, Diane Burke:

Learners as authors: helping ESL employees in a Canadian bank prepare customer relations and documentation material. 96-104 - Paul Beam:

Hands drawing each other: CAL help tools as the base for CAL instruction. 105-114 - R. Stanley Dicks:

Integrating online help, documentation, and training. 115-118 - Karen E. Goeller:

Zen and the art of learning support: combining documentation, training, and online help functions for a unique organizational approach to information development. 119-125 - Mark Ryan, Richard M. Helms:

A development process for large multimedia titles. 126-138 - Rudolf K. Keller, Anurag Garg, Amin Y. Noaman, Tao Tao:

Multi-level documentation of organizational architectures and processes. 139-144 - Joseph I. B. Gonzales:

A theory of organization. 145-155 - Robert Kremer, Brian R. Gaines:

Groupware concept mapping techniques. 156-165 - Mildred L. G. Shaw, Brian R. Gaines:

Active documents combining multimedia and expert systems. 166-175 - Kevin Cox:

A unified approach to indexing and retrieval of information. 176-181 - Mary Jane Northrop:

The fate of indexes in an online world. 182-189 - Rich Donnelly, Rick Hermann:

Building an Internet resource for a specialized online community. 190-197 - Lauren A. Bednarcyk:

Issues and guidelines for authoring a WWW project (extended abstract): the SAS experience. 198-199 - Pär Carlshamre:

Technical communicators and system developers collaborating in usability-oriented systems development: a case study. 200-207 - Desirée Sy:

Bridging the communication gap in the workplace with usability engineering. 208-212 - Brad Mehlenbacher

, Beth Hardin, Chris Barrett, Jim Clagett:
Multi-user domains and virtual campuses: implications for computer-mediated collaboration and technical communication. 213-219 - Menahem Blondheim:

Information ecologies and system design: a developmental perspective on mass multimedia networks. 220-226 - Lynnette R. Porter:

The changing roles of educators: using e-mail, CD-ROM, and online documentation in the technical writing classroom. 227-233 - Phil Herold, Carla Merrill:

Developing a hypertext help system: a cooperative effort between a software developer and a technical writer. 234-245 - Karl L. Smart, Matthew E. Whitting, Freda Husic, Lisa Moore, Peter Orbeton:

Traversing the divide: documentation challenges of the 90s. 246-250

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