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14th SIGDOC 1996: Research Triangle Park, NC, USA
- Brad Mehlenbacher:

The 14th Annual International Conference of Computer Documentation: Marshalling New Technological Forces - Building a Corporate, Academic, and User-Oriented Triangle, SIGDOC 1996, Research Triangle Park, NC, USA, October 20-23, 1996. ACM 1996, ISBN 0-89791-799-5
Student-Based Student Learning
- Stephanie Copp:

Working with Academe. 1-2 - Paul Prescod:

Multiple Media Publishing in SGML. 3-9 - Beth Woof:

Navigational Issues and Strategies in Non-Linear Online Education. 11-15 - Kern R. Pageau:

Learning from a Distance. 17-22
Accessing and Customizing Our Tools
- Michael Priestley, Luc A. Chamberland, Julian Jones:

Rethinking the Reference Manual: Using Database Technology on the WWW to Provide Complete, High-volume Reference Information Without Overwhelming Readers. 23-28 - Darren Carlton, Margaret E. Harmsen:

Customizing Tools to Manage Complex Online Help Development. 29-34
Writing for Virtual Audiences
- Paul Beam, Peter Goldsworthy:

Technical Writing on the Web - Distributed SGML-based Learning. 35-41 - Scott R. Tilley, Dennis B. Smith:

Documenting Virtual Communities. 43-49
Managing Projects and Processes
- Elwin N. McKellar Jr., Ginger K. Dwyer, Gaylin J. Walli, Patricia L. Calomeni:

Like Topsy, It Just Grew: Students and Staff Make a Collaborative Documentation Project Work. 51-56 - Michael J. Albers:

Decision Making: A Missing Facet of Effective Documentation. 57-65 - Bill Albing:

Process Constraints in the Management of Technical Documentation. 67-74
Structuring Documentation
- Dee Stribling, Tim Hunter, Len Olszewski, Anne Corrigan, Randy Mullis, Lloyd Allen:

A Real World Conversion to SGML. 75-86
Building Documentation Architectures
- Melissa E. Sleeter:

OpenDoc - Building Online Help for a Component-Oriented Architecture. 87-94
Evaluating Our Tools
- Gloria A. Reece, Linda Bol, Gary R. Morrison:

A Formative Evaluation of a Computer-Based Instruction Tutorial with Application to Electronic Performance Support Systems. 95-109
Reusing Documentation, One More Time
- Mary Cantando:

Vision 2000: Multimedia Electronic Performance Support Systems. 111-114 - Mark H. Chignell, Benjamin Keevil:

Developing Usable Online Information for a Web Authoring Tool. 115-123
Moving Print Online
- Shish Aikat, Deb Aikat:

Shared techniques between print and online documentation. 125-129 - Betsy Brown, Karen Collier, Chuck Farr, Betty Littrell, Sharon Slagle, Deborah Stratton:

From Hardcopy to Online: Changes to the Editor's Role and Processes. 131-138
Communicating Visually
- Brian J. Pedell:

Examining the Role of Visual Discourse Analysis in Multimedia Instructional Design. 139-148 - Danny Dowhal:

A Seven-Dimensional Approach to Graphics. 149-160
Anticipating Online Audiences
- Tom Banfalvi, Peter Sturgeon, Christina L. K. Walsh:

Manufacturing Documentation in the Virtual Warehouse. 161-166 - Darice M. Lang:

Mining for Gems in an Information Overload. 167-178 - Candace Soderston, Naomi Kleid, Thomas Crandell:

Concept Mapping: A Job-Performance Aid For Hypertext Developers. 179-186
Managing Change, Introducing Innovation
- Nancy C. McAllister, David F. McAllister:

Providing Education Electronically to Nontraditional Sites: New Delivery to a New Audience. 187-193 - Nancy S. Kneece:

An Electronic Publishing Spectrum: A Framework for Text Modules. 195-203
Reusing Documentation, One More Time (II)
- Cindy Roposh, Hanna Schoenrock:

Developing Single-Source Documentation for Multiple Formats. 205-212 - Dana Gillihan, Thyra L. Rauch:

Information Access: Single Source, Multiple Use. 213-220
Controlling Information Online
- Lin-Ju Yeh, Hsiu-hsen Yao, Yuan-Kuo Chen:

SSQL: A Semi-Structured Query Language for SGML Document Retrievals. 221-228 - Susan Korgen:

Object-Oriented, Single-Source, On-line Documents That Update Themselves. 229-237 - Kathryn L. Turk, Michelle Corbin Nichols:

Online Help Systems: Technological Evolution or Revolution? 239-242
Designing New Information Theories
- Bryan P. Bergeron:

Academia, Privacy and Modern Information Technology: Partnering with Industry in the Modern Economy. 243-245 - Naomi F. Glasscock:

Producing a Graduate of Advanced Studies in the Area of Online Information Design. 247-256 - Charles A. Hill, Brad Mehlenbacher

:
Readers' Expectations and Writers' Goals in the Late Age of Print. 257-266
Designing Web Materials for Multiple Audiences
- R. Stanley Dicks:

Customer Analysis in the Wired Age. 267-270 - Carl Stieren, Zbigniew Rachniowski:

Designing Two Nonprofit Web Sites on Less Than $350 US per Year Each. 271-280 - Mary Anne Jackson:

Designing a Leading-Edge World Wide Web Site. 281-283

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