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ORCID18th SIGDOC 2000: Cambridge, Massachusetts, USA
- Susan B. Jones, Beth Weise Moeller, Michael Priestley, Bernadette Longo:
Proceedings of IEEE Professional Communication Society International Professional Communication Conference and Proceedings of the 18th Annual ACM International Conference on Computer Documentation: Technology & Teamwork, Cambridge, Massachusetts, USA, September 24-27, 2000. IEEE 2000, ISBN 0-7803-6431-7
Issues in teamwork
- Luc A. Chamberland:
Evolution of the writer's role. 1-6 - Julie Dyke, Patricia G. Wojahn:
Getting "dissed": technical communicators in interdisciplinary engineering teams. 7-23 - Bonnie Langford Schmidt:
You can go home again: successful telecommuting for the technical communicator. 25-37
Approaches to prototyping
- Helen M. Grady:
Web site design: a case study in usability testing using paper prototypes. 39-45 - Jack Hakim, Tom Spitzer:
Effective prototyping for usability. 47-54 - David G. Novick:
Testing documentation with "low-tech" simulation. 55-68
Issues in technical communication education
- Marjorie T. Davis:
Technical communication degrees for the 21st century. 69-74 - Julia M. Williams:
Transformations in technical communication pedagogy: engineering, writing, and the ABET engineering criteria 2000. 75-79 - Andrew Linder, Abroad Ibrahim:
Building cross-disciplinary teams in higher education institutions. 81-86
Teaching technical communication at a distance
- Jane Whitney Gibson, Charles W. Blackwell, Dana V. Tesone, Richard M. Hodgetts:
Cyberteaming: developing the online educational team. 87-92 - Thomas P. Moran:
Using distance education to teach introductory multimedia design and production. 93-98 - Brian Cameron, Mary Beam, Paul Beam II:
Creation, costs and management: the measure of full-service online learning. 99-109
The politics, problems, and practicalities of serving as an effective useradvocate in an obstinate organization
- Anna Gaal, David Gillette, Nancy Sadusky-Krantz, Sherry Steward:
The politics, problems, and practicalities of serving as effective user advocate in an obstinate organization. 111-124
Implications of the wireless web for technical communicators
- Michael J. Albers, Loel Kim:
User web browsing characteristics using palm handhelds for information retrieval. 125-135
Editing online documents
- Dennis Bockus:
Editing to improve online information. 137-143 - Janis Ramey, Marlene Miller:
High-tech publications need old-fashioned editing. 145-154 - Wendy Winn:
The persuasive power of pathos in e-commerce web design: a new area for research. 155-160
Globalization
- Emilie West Gould, Norhayati Zakaria, Shafiz Affendi Mohd. Yusof:
Applying culture to website design: a comparison of Malaysian and US websites. 161-171 - Deborah Hysell:
Global teamwork for a global resource. 173-183
Communication and learning
- Philip Rubens, Sherry Southard:
Using new technologies for communication and learning. 185-189 - Brenda Rubens:
Reactions of computer savvy users to information on the intranet. 191-196 - Heather E. McNay:
Corporate Intranets: building communities with data. 197-201
Journals in professional, technical, and scientific communication: where are wenow and where are we going?
- George F. Hayhoe, Kim Sydow Campbell:
Journals in professional, technical, and scientific communication: where are we now and where are we going? 203-204
Process integration
- Scott Lockhart, Rahul Mehrotra:
Writing as software development: making meaning before, after, and of the code. 205-219 - Michael Priestley, Mary Hunter Utt:
A unified process for software and documentation development. 221-238 - Robert M. Newman:
Team accessible methods for production of safety critical hypermedia documentation. 239-251
Facilitating process management
- R. Stanley Dicks:
The paradox of information: control versus chaos in managing documentation projects with multiple audiences. 253-259 - Miki Magyar:
I have a little list: the ten indispensables. 261-267 - Kendall V. Scott:
The technical writer as software process catalyst. 269-280
Practices today
- Ron Blicq:
A peak into the past: 90 years of technical communication. 281-289 - Marian G. Barchilon:
Craft, romantic, rhetorical: traditions that have shaped our identities. 291-293 - Bernadette Longo:
What kind of knowledge gets deposited in textbooks? 295-300
Models for effective testing
- Robert Krull:
Is more beta better?. 301-308 - Raymond E. Floyd:
"...but can you prove it"? 309-313 - Marcia A. Ruthford, Judith Ramey:
The design response to usability test findings: a case study based on artifacts and interviews. 315-323
Team building and single sourcing
- Carol M. Barnum:
Building a team for user-centered design. 325-332 - Pamela Kostur:
Information modeling for single sourcing. 333-342 - Carl Stieren:
Creating single-sourced tutorials. 343-351
Developing online-based instruction
- Susan Feinberg, Margaret Murphy:
Applying cognitive load theory to the design of web-based instruction. 353-360 - David Sonnenschein:
Technology as a tool for attaining music cognition. 361-366 - Nizanne Kruithof:
Developing user support systems in multidisciplinary teams-new opportunities, new challenges. 367-380
Design collaboration and mediating technologies
- Angela Graveline, Cheryl Geisler, Michael M. Danchak:
Teaming together apart: emergent patterns of media use in collaboration at a distance. 381-393 - Cheryl Geisler, Edwin H. Rogers:
Technological mediation for design collaboration. 395-405 - Jason Swarts:
Document collaboration and tacit knowledge. 407-418
The ecologies of technologically mediated work: three perspectives
- Clay Spinuzzi:
Investigating the technology-work relationship: a critical comparison of three qualitative field methods. 419-432 - Mark Zachry:
The ecology of an online education site in professional communication. 433-442 - Tiffany Means-Zachry:
Publications management from an ecological perspective: three documentation case studies. 443-451
Wordcraft
- Lissy Abraham, Susanna Dyer, Stella Hackell:
Guidelines for writing HTML help. 453-462 - Michaël F. Steehouder, Joyce Karreman, Nicole Ummelen:
Making sense of step-by-step procedures. 463-475 - Stephen Murphy:
The paragraph: the weak link in technical communication?. 477-482
Literate programming and structured authoring
- Kurt Nørmark, Max Andersen, Claus Christensen, Vathanan Kumar, Søren Staun-Pedersen, Kristian Sørensen:
Elucidative programming in Java. 483-495 - Erik Berglund:
Writing for adaptable documentation. 497-508 - Felix H. Gatzemeier, Oliver Meyer:
Making complex document structures accessible through templates. 509-519
Navigating the new media
- Robin Green:
What you installed is what you see: help navigation in modular software products. 521-533 - Roger A. Grice, Larry Strianese:
Learning and building strategies with computer games. 535-540
Documentation tools
- Robin Green:
Documentation meets version control: an automated backup system for HTML-based help. 541-548 - Miki Magyar:
Automating software documentation: a case study. 549-558 - David G. Novick:
A why-what-how tool for development and documentation of operating procedures. 559-570
Issues in web design
- Ceri Williams:
Expanding information accessibility: combining process and procedural information, and using multiple access routes in HTML help. 571-579 - Donald E. Zimmerman, Pat Walls:
Exploring navigational patterns on the web. 581-591 - Karl L. Smart, Judy Cossell Rice, Larry E. Wood:
Meeting the needs of users: toward a semiotics of the web. 593-605
Information migration
- Judith Weise, Tony Tambasco, Anthony Parcero:
Technological enhancement and design changes: the process of migrating computer-based instruction of an 8th century poem to a 21st century environment. 607-609 - Tip House, Deb Lewis:
The migration to electronic documents at OCLC. 611-621 - David E. Hailey Jr.:
A case for monster media. 623-630
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