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20th SIGDOC 2002: Toronto, Ontario, Canada
- Kathy Haramundanis, Michael Priestley:

Proceedings of the 20st annual international conference on Documentation, SIGDOC 2002, Toronto, Ontario, Canada, October 20-23, 2002. ACM 2002, ISBN 1-58113-543-2 - Michael J. Albers:

Design of complex information. 1-9 - Ronald Baecker:

Showing instead of telling. 10-16 - Susan G. Carpenter:

Implementing DITA XML in a production environment. 17-19 - Dave Clark:

Rhetoric of present single-sourcing methodologies. 20-25 - R. Stanley Dicks:

Mis-usability: on the uses and misuses of usability testing. 26-30 - Brenton D. Faber:

Educational models and open source: resisting the proprietary university. 31-38 - Lyn Gattis:

Planning and information foraging theories and their value to the novice technical communicator. 39-43 - Michelle Graham, Mark H. Chignell, Harumi Takeshita:

Design of documentation for handheld ergonomics: presenting clinical evidence at the point of care. 44-48 - Kari L. Halsted, James H. (Jamie) Roberts:

Eclipse help system: an open source user assistance offering. 49-59 - William Hart-Davidson

:
Modeling document-mediated interaction. 60-71 - Erin E. Heximer, Uliyana Markova, Lisa Wu, Justine Yoon:

A multidisciplinary approach to improving the user experience: information development, test, and user experience design teams working together. 72-78 - Johndan Johnson-Eilola:

Open source basics: definitions, models, and questions. 79-83 - Timothy Keirnan, Lori Anschuetz, Stephanie Rosenbaum:

Combining usability research with documentation development for improved user support. 84-89 - Henk Koning, Claire Dormann, Hans van Vliet:

Practical guidelines for the readability of IT-architecture diagrams. 90-99 - Pamela Kostur:

Connecting learners with content: a unified content strategy for learning materials. 100-103 - Donald M. Leslie:

Using Javadoc and XML to produce API reference documentation. 104-109 - Steve Manning:

Designing information for dynamic delivery with XML. 110-112 - Oliver Meyer:

aTool: creating validated XML documents on the fly using MS word. 113-121 - Robert M. Newman, N. Bussard, C. J. Richards:

Integrating interactive 3-D diagrams into hypermedia documentation. 122-126 - David G. Novick, Francisco Romero, Edgar Rene Saenz, Armando Sandoval:

Extending direct manipulation in a text editor. 127-132 - Janet Nykaza, Rhonda Messinger, Fran Boehme, Cherie L. Norman, Matthew Mace, Manuel Gordon:

What programmers really want: results of a needs assessment for SDK documentation. 133-141 - Cécile Paris, Keith Vander Linden, Shijian Lu:

Automated knowledge acquisition for instructional text generation. 142-151 - Parag C. Pendharkar, James A. Rodger:

An empirical study of factors impacting the size of object-oriented component code documentation. 152-156 - Robert Pierce, Scott R. Tilley:

Automatically connecting documentation to code with rose. 157-163 - Michael Priestley, David Schell:

Specialization in DITA: technology, process, & policy. 164-176 - Ann Rockley:

Information modeling for single sourcing. 177-178 - John Russell:

Find what I mean: exploring new kinds of search results. 179-185 - Dan Scott

, Ronnie Seagren:
Creating a massive master index for HTML and print. 186-193 - Clay Spinuzzi:

Documentation, participatory citizenship, and the web: the potential of open systems. 194-199 - Clay Spinuzzi:

Modeling genre ecologies. 200-207 - Clay Spinuzzi:

A Scandinavian challenge, a US response: methodological assumptions in Scandinavian and US prototyping approaches. 208-215 - Douglas Talbott, Matthew Gibson, Suzanne Skublics:

A collaborative methodology for the rapid development and delivery of online courses. 216-225 - Scott R. Tilley, Shihong Huang:

Documenting software systems with views III: towards a task-oriented classification of program visualization techniques. 226-233 - Scott R. Tilley, Ken Wong:

Workshop on graphical documentation for programmers. 234-235 - Anke Weber, Holger M. Kienle, Hausi A. Müller:

Live documents with contextual, data-driven information components. 236-247 - Ashley Williams:

Assessing prototypes' role in design. 248-257 - Kenny Wong, Scott R. Tilley:

Connecting technical communicators with technical developers. 258-262

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