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10th SIGUCCS 1982: Chicago, IL, USA
- Eve Simonson, Hal Bloom, Rosemary Karr, Barbara B. Wolfe, Elizabeth R. Little:

Proceedings of the 10th annual ACM SIGUCCS conference on User services, Chicago, Illinois, USA, November 10-12, 1982. ACM 1982, ISBN 0-89791-088-5 - Rita Seplowitz Saltz:

Changing expectations of our users. 1 - Barbara B. Wolfe:

Changing user populations. 2 - Rebecca R. DeBoer:

Searching for software. 3-6 - Bradley E. Coxhead:

Lab interns: A new level of service. 7-9 - Ilene V. Kanoff, Keith E. Ickes:

The changing role of the user in application systems development. 10-16 - Joel J. Mambretti:

Beyond formatting and fonts: Changing academic needs for computer-assisted document composition. 17-24 - Wade C. Waldock:

Typesetting in the academic environment. 25-28 - Geof Goldbogen, Jon Finke, Richard A. Park:

Computer center consulting on personal computers: A changing role for a large computer center. 29-34 - Kenneth J. Klingenstein:

Serving the servers: Machine-machine user services. 35-44 - Ray Argo:

Changing Support Services in the University System of Georgia Computer Network. 45-50 - Karen Haider:

Dismantling the mystique: The changing role of documentation. 51-60 - Carole Havens:

Documentation Project: Academic software resources. 61-64 - Richard Stillman:

The changing face of instructional computing. 65-72 - C. R. Carman:

A functional microcomputer network. 73-78 - Elliott J. Haugen:

A marketing framework for user services management. 79-86 - M. D. Walsh:

Evaluating User Satisfaction. 87-95 - Victoria Green:

A computer literacy mini-course. 96-100 - Susan J. Bahr:

Changing methodology of User Services at Cuyahoga community college. 101-107 - Isabel Lida Nirenberg, Kathleen A. Turek:

Computer literacy on a University campus. 108-114 - Terry A. Ward:

From zero to sixty in seven months: Managing the change to a new computer system. 115-124 - Francis L. Edwards II, Carol S. Edwards:

Establishing an Academic Computing Center - a major change. 125-135 - Penny Crane, James Hightower:

The changing role of the academic computer support function: The California State University experience. 136-152 - Janis Rogainis, Andrew M. Smith:

Serving the needs of administrative users: Pressure for change in traditional user services and administrative data processing roles and methods. 153-161 - Ron Witt:

A survey of Office Automation technology for academic computing centers. 162-168 - Deborah A. Truesdale:

Advantages and disadvantages of decentralized computing services. 169-173 - Steven E. Naron:

The Group Rep: Effective decentralization of applications support. 174-183 - Robert K. Shaffer:

The art and science of user services. 184-192 - Jeffery A. Hopkins:

Matrix: An alternate organization structure for the exchange and processing of information. 193-200 - John E. Bucher:

A study of organizational structures in academic computing centers. 201-204 - Linda S. Stegall:

The Liberal Arts users: Who are they, and what do they want, anyway? 205-207 - Diana L. Williams:

Changing attitudes for future growth. 208-211 - William C. Flick, Philip H. Isensee:

The new user: Teaching "computerese" as a second language. 212-219 - John Thorton:

Alternatives to teaching introductory short courses. 220-226 - Samuel T. Barnett, Sharon D. Daspit:

Can you teach data base with a felt board?...or, how to improve training using a systems approach. 227-235 - Margaret Baker:

Short Courses: Using video-tapes for instructor's self evaluation. 236-244 - William W. McMillan:

The user services profession. 245-248 - Darleen V. Pigford:

Improving personal efficiency: Time management in today's changing university computing environment. 249-262 - Lois J. Secrist:

Creative personnel management for User Services. 263-268 - Alice Howard:

Post-mortem dump on changes, 1981-1983 (A Panel Discussion). 269-270

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