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ORCID15th SIGUCCS 1987: Kansas City, Missouri, USA
- Linda J. Hutchison:
Proceedings of the 15th Annual ACM SIGUCCS Conference on User Services, Kansas City, Missouri, USA, 1987. ACM 1987, ISBN 0-89791-241-1 - Wendy A. Eisner, Mark E. Westergaard:
Supercomputing at the University of Arizona. 3-7 - Lynn Luzzi:
Criteria and guidelines for selecting the appropriate LAN(s): what nobody tells you. 9-17 - David K. Boesharr:
Le Menu: changing the user interface on a local area network. 19-20 - Andrew M. Smith:
Computer conferencing systems: how do we support them? 21-25 - Joan O'Bryan:
Electronic conferencing - issues beyond software selection. 26-27 - Susan Jenkins Saari:
Deans' electronic mail project. 29-32 - Sally Webster:
Social issues surrounding electronic mail. 33-37 - Robert S. Fisk:
The care and feeding of an instructional program. 39-45 - Diane Jung-Gribble:
Instructional development of computer workshops at Indiana University. 47-53 - Julie A. Scott:
Training adult learners - a new face in end users. 54-55 - Sheri L. Prupis:
The importance of a proactive approach to education at an educational/academic computer center. 57-58 - John F. Schar, Frances M. Blake:
Providing inexpensive software for campuses. 59-65 - Mark B. Johnson:
You cannot lead a horse to water: taking charge of microcomputer support. 67-71 - Janice I. Bucker, Paul L. Juell:
Using an expert system to improve microcomputer consulting. 73-78 - Charles A. Dyer:
Evolutionary changes in microcomputer services and support. 79-82 - Richard A. Poitras:
Setting up, controlling, and maintaining multiple, non-networked, open-use microcomputer labs. 83-91 - Landy Manderson:
A documentation system, philosophy and implementation at the UAB University Computer Center. 93-95 - Pamela J. Purcell:
Documentation: document distribution maintenance. 97-99 - Betsy Draper, Sandy Sprafka:
Establishing documentation standards. 101-107 - James M. Pruett, Paul J. Setze:
Managing the user services function. 109-125 - Phyllis Griggs:
The dark side of computer operations: implementing user policies. 127-129 - Robin Mayne:
The role of computer-center committees. 131-135 - Kathi Dwelle:
Providing the right computing services in times of financial crisis: a case study at the University of Wisconsin-Madison. 137-143 - Phillip J. Heeler:
User services for the novice on the Northwest Missouri State University Electronic Campus. 145-148 - Doris Carey, Regan F. Carey:
The concerns of new trainers. 149-153 - David A. Sachs:
Effective computer education. 155-162 - Sandy Sprafka, Betsy Draper:
Survival techniques of a conversion. 163-168 - John Thornton:
Converting from a DEC system-10 to VAX. 169-172 - David Stack:
All your consulting needs under one roof. 173-175 - Elizabeth A. McAuliffe:
Consulting methods used by the text consultants at a large research laboratory. 177-181 - Jeanne L. Lee:
After-hours assistance. 183-186 - André Ostiguy:
MEMO: an electronic consultation machine on VM CMS. 187-189 - Mark H. Castner, Cathy Bacon:
In-house documentation in a small college. 191-196 - Michael B. Verderman:
Publishing requires much more than desktop publishing systems. 197-203 - Pam Claspell, Kathy Sawyer:
Using our resources to improve publications. 205-209 - John B. McKee:
Supporting package software documentation: options for user services groups. 211-215 - Janet Holloway:
The evolution of a genre: the computer center newsletter. 217-224 - Alison Hartman, J. E. Diem:
Publishing a university computing service newsletter. 225-229 - William E. Mihalo:
Organizing a live call-in TV show about computers. 231-235 - Richard I. Haller, George M. Koval:
Captive...a new tool. 237-245 - Judy Cahill:
Online services: let your fingers do the walking... 247-251 - Christine Wendt:
"I've got a quick question..." or, a dozen years of network user services. 253-254 - Beth Satter:
What I didn't learn in the classroom. 255-257 - Jeb Lawson:
Personal and professional growth in a user services career. 259-260 - Lynn R. Heinrichs:
Meeting user needs through in-service student projects. 261-265 - Blair C. Brenner:
A successful support model for student consultants at Rutgers University. 267-274 - Anne Webster, Donna Tatro, Cindy Sanford, Linda Downing, Lisa Covi:
Micro labs and laser printing: scenarios and solutions. 275 - Lauri Loebel:
Software support: preempting the quick question. 277-280 - Kathy Hunter:
Which way to go? 281-284 - Allan Haverkamp:
Micros and minis - conflict resolution. 285 - James Calhoun:
Support services for a heterogeneous environment. 287-291 - Neil A. Trilling:
Faculty computer literacy at the University of Wisconsin-Milwaukee. 293-295 - J. E. Diem, Alison Hartman, Kirsty D. Nunez:
Establishing a faculty computing resource library. 297-302 - David Oliver, David Bainum:
Equipment maintenance as a user service. 303 - Les Lloyd:
Starting and supporting a software library. 305-308 - Lisa Hines:
The special training needs of the first-time microcomputer user. 309-317 - Kenneth E. Gadomski:
Designing an effective Macintosh training program. 319-323 - Jerry Martin:
You have to run faster just to stay in the same place. 325-328 - Nancy J. Bauer:
The student consultant...supporting the microcomputer labs. 329-333 - Don M. Wee:
On the care and feeding of superusers. 335-342 - Ben Guild, John Sheward:
Administrative microcomputer support from an academic center? 343-346 - Jon Rickman, Don Haynes, Sean Sheil, Gaby Jewell:
Campus MIS and OA services for students and faculty. 347-352 - Alan Albertus:
User's groups - a source of information. 353 - Al Stutz:
Process for selecting microcomputer-based statistical software. 355-360 - David K. Boeshaar, Keith E. Gatling:
A hard disk organization scheme for delivering CAI on a novell based PC/MS DOS local area network. 361 - Kathie France:
Microcomputer software management: a user-oriented approach. 363-366 - Kevin Lacoble:
Designing user services on a PC LAN. 367-376 - Mark B. Johnson:
Managing on oft overlooked resource: student employees. 377-382 - Agnes A. Hoey, Keith E. Gatling:
Presenting a united front. 383-389 - Agnes A. Hoey:
Cross-training of student consultants. 391-395 - Susan M. Hazard, David J. Solomon:
Student internship program: capitalizing on our natural resources. 397-403 - Glenda Schester Moum:
What to do when the help desk needs help]. 405-406 - Gail S. Peters, Frances M. Blake:
Adapting courses to meet faculty, staff, and student needs. 407-411 - Jerry Martin:
Providing learning alternatives. 413-415 - Bill Brown, Marilyn Everingham:
Distributed training: the MSU computer laboratory departmental trainer program. 417-423 - Nigel Gardner:
Integrating computers into the university curriculum: the experience of the UK computers. 425-431 - Sally Webster:
Twenty years of electronic publishing at Syracuse University: from Rube Goldberg to the real thing. 433-442 - J. E. Diem, Alison Hartman:
University innovations in desktop publishing. 443-447 - John H. Major:
I lift the lamp beside the golden door]. 449-452 - Sheri L. Prupis, Judith Gerber:
Partnership in technology. 453-459 - Bob Stoller:
Strategies for leveraging user services resources. 461-464 - Wayne Walters:
Implementing a campus-wide computer-based curriculum. 465-468 - Janet Sedgley:
Training: a view from the new kid on the block. 469-475 - Philip S. Samson:
Communications software in university computing services. 477-483 - Geoffry S. Howard:
An agenda for research in end user computing. 485-491 - Richard Gordon:
What are those students really doing? 493-500
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