


default search action
16th SIGUCCS 1988: Long Beach, CA, USA
- Penelope Crane:
Proceedings of the 16th annual ACM SIGUCCS Conference on User Services, Long Beach, CA, USA, October 30 - November 02, 1988. ACM 1988, ISBN 0-89791-286-1 - Doug Heacock:
Helping the rest of them: the unique consulting meeds of the Macintosh user. 1-6 - Kristin M. Evenson:
Reference interviews and the computing center help desk. 7-11 - Eileen Driscoll:
The role and responsibility of the consultant. 13-17 - Pamela J. Purcell:
Why desktop publishing is not a panacea. 19-21 - Kenneth E. Gadomski:
Graphic design tips for desktop publishers. 23 - Paul Christian:
Is desktop publishing really for every desktop? 25-31 - Alison Hartman, Thomas A. Gerace, Cliff Woodruff, J. E. Diem:
The changing of the guard: a case study of change in computing. 33-39 - Terry Morrow:
User services - a british perspective. 41-47 - Marlene R. Pratto, Judy H. Martin:
I didn't even know it was user services. 49-53 - Bill Brown, Marilyn Everingham:
Distributed training: the MSU computer laboratory departmental trainer program's second year. 55-63 - William Padilla, Barbara Rigg-Healy:
Great expectations and the reality of university computing resources. 65-69 - Bruce Derr, Cathy Ladd:
CAREing for users at Syracuse University. 71-75 - Susan Grajek:
The crystal ball of research: how to use it to learn about the user community. 77-80 - Sue Stager:
Charting the course of a user survey that will rock the boat. 81-89 - Timothy J. Foley, Monica A. Newman:
An empirical study of user satisfaction with a microcomputer-based campus-wide. 91-100 - Landy Manderson:
Why a supercomputer is like a Burger King. 101-104 - Krista H. Vernon:
The Mississippi supercomputer project or what's a nice machine like you doing ina place like Mississippi? 105-110 - Stephanie S. Goodwin, John C. Vukelich:
From user to client services; making the transition for supercomputing. 111-115 - Gerard McCartney:
Implementing computer-based systems. 117-122 - Lisa Covi:
Planning student laboratories - what isn't new? 123-129 - Richard B. Garret:
The evolution of user services. 131-137 - Sally Webster:
New wine in old skins, or, was all this ferment really necessary? 139-144 - Paula Rosen:
Quo Vidas, professor. 145-149 - Robin Mayne:
Software engineering meets user services: a methodology for developing user. 151-163 - Jon H. Nightingale:
Establishing a computing assistance centre. 165-171 - Phyllis Kent, Beth Ruffo:
The many faces of faculty computing assistance. 173-176 - Dan Sulzbach:
San Diego supercomputer center: an overview. 177-178 - Marsha Jovanovic:
Learning the ways: the enculturation of SDSC users. 179-183 - Thomas E. Hilinski:
Super consulting for supercomputer users: a philosophy of user support. 185-187 - Jayne Waggoner:
Information in the air and in the wave. 189-191 - Christine Martin:
What about training: rinnnnnnnng, rinnnnnnnng, rinnnnnnnn. 193-195 - Jack Rogers:
Supercomputer applications: helping users cope with tough programming problems. 197-199 - Arnold Alagar:
Navigating through a sea of information: an experiment in the development of an expert system for consulting questions. 201-203 - Stephanie Sides, Stephan Lamont:
Creating a new masthead for gather/scatter: the untold story. 205-209 - Diane Jung-Gribble, Carolynne Lambert:
Discovering a treasure in part-time consultants to keep an instructional program afloat. 211-217 - Pam Deavers-Claspell:
How to build a help desk that floats. 219-223 - Kathy Hunter:
The campus microcenter. 225-228 - Lynne O'Brien:
Starting and maintaining a computing resource center: lessons we've learned. 229-233 - Elizabeth L. Johnson:
Still sailing (and bailing): managing unexpected change in user support. 235-241 - Glenn Zwinger:
Running a campus bulletin board system. 243-246 - Chris A. Thyberg:
Advisor - an electronic mail consulting service. 247-255 - Takayuki Kushida, Noriyuki Shimizu:
Mail server for PC users. 257-265 - Karen Stallworth, Jim Strasma:
Our "miracle": self-supporting student microcomputer labs. 267-277 - Sharon Roy:
Co-operation of a Macintosh laboratory for Rensselaer's technical writing program. 279-286 - Jennis Pruett:
Policy, expections, problems. The DePauw experience with allocating workstationsto every faculty member. 287-293 - Mark B. Johnson:
Software piracy: stopping it before it stops you. 295-299 - Anne Judd:
Integrating advanced workstations into a college curriculum: a panel presentation. 301-312 - Toby P. Gelman:
Local area networks: sailing from the past to the present and into the future. 303-311 - Alan Federman:
A self-service PC-LAN-or-how many ways are there to insert a diskette in a drive? 313-322 - Thomas A. Gerace:
Network's design allows seamless integration into existing microcomputer lab. 319-327 - Michael R. Pear:
A new model for user services: distributed support. 323-327 - Stephen C. Andrade, Kathleen S. Brown:
Keeping a consulting system on course. 329-340 - David S. Condrey, Cynthia J. Calcutt:
Automated facilities scheduling. 341-349 - Daniel A. Updegrove, Sheldon B. Smith, Wendy Rickard Bollentin:
CCNEWS: an online forum for newsletter editors. 351-358 - Richard W. Barone:
Hypermedia: a face lift for presentation research and development: a user services function. 359-361 - Rick Ells:
Hypermedia, help and how-to. 363-368 - Susan Archer, James Fleming, Gary Jones:
Spreading the word: funding faculty to train faculty in the California State University. 369-371 - William B. Miller:
To DOS or not to DOS. 373-376 - Denise A. Troll
:
Teaching users to fish: hooks, lines and sinkers for reading computer documentat. 377-382 - Julie A. Bernard:
The impact of networking on university computer centers. 383-386 - Stephen M. Poltz, Scott W. Smith, David W. Ballowe:
A suppport strategy for users of a campus-wide local area network. 387-392 - Mary K. Viner:
Introducing desktop publishing to a university community: an exposition. 393-400 - Merrill Black:
Desktop publishing and user services; moment in the evolution of user support documentation at UNH. 401-404 - Linda Brown, Phillip J. Heeler, Jon Rickman, Sean Sheil:
Computer usage patterns on a computing intensive campus. 405-421 - The evolution of microcomputer laboratory services at the University of Notre Dame. 423-425
- Barbara Cunningham, Mary Beth Commisso:
Three steps of better documentation. 427-433 - Christopher Willard, Jacques Middlecoff, Leslie Hart, Robert Eckert:
User services consulting supportr tools at the NASA numerical aerodynamic simula. 437-442

manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.
