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ORCID26th SIGUCCS 1998: Bloomington, Indiana, USA
- John E. Bucher:
Proceedings of the 26th annual ACM SIGUCCS conference on User services, Bloomington, Indiana, USA, October 25-28, 1998. ACM 1998, ISBN 1-58113-006-6 - Bernard Hecker, John E. Bucher, Timothy J. Foley, David Lewis, John Supra, Carolyn Walters:
Library/Computing Center Mergers: The Shape of the Future, or an Evil Fad? 3 - Michael Quiner, Bruce Arnold, Rich Hinz, Keiko Pitter:
Going Out on a Limb: New Desk, New Faces, Now What? 5-9 - Ann Stunden:
Building Community in the IT Workplace: Dispelling Myths, Encouraging Openness, and Telling the Truth. 11-12 - Lisa Gregory-Mix:
A Student-run Helpdesk at Cornell University - Does it Work? 15-19 - David L. R. Houston:
The Squeaky Clean Computer Lab: How to Maintain your MACs and PCs as Well as Your Sanity! 21-28 - Sheri L. Prupis:
Introduction to Creating Online Courses. 29-32 - Jayne Ashworth:
Abuse @Virginia.edu: Going Where No One Wanted to Go. 35-40 - Leslie Barden:
Dealing with Difficult Customers - the Most Fun You Can Have at Work. 41-45 - Janet Belew, Jeffrey Sponaugle:
Facilitating Year 2000 Focus Groups. 47-56 - Lisa Harcourt Black:
Computing Survival Skills: First Aid, Not Medical School. 57-64 - Jim Bostick, John Fritz, Rick Raughton, Mike Davis:
Migration to Standards-based Email and Beyond: an update. 65-70 - John R. Cordani, Robert J. Tucker:
Tools for Higher Education Distance Teaching. 71-76 - James Cunningham, Bryan Lubbers:
Out of the Frying Pan and Into the Fire: Creating a Help Desk. 77-85 - Joyce E. Davidson:
When Students Ask, "What's in it for me?": Answer, "a career!". 87-91 - Linda Adams DeBula:
Using the University Databases in Help Desk Operations. 93-96 - Robert E. Diem:
Using the Technology You Support - Automating the Help Desk. 97-104 - Vanessa Taphouse Fuson, James E. Freeman:
A Return to Training. 105-109 - Judy Hart:
Developing a Competency-based Performance Management System. 111-113 - Penny Haselwander:
IT Training for Students, Who Needs It? 115-118 - Kathleen A. Hausmann:
The ResNet Obstacle Course. 119-121 - Dawn E. Hewitt, Jonathan Bolte:
Knowledge Bases: How to Build a Virtual Helpdesk (and why, and how much). 123-124 - Dawn E. Hewitt:
What's So Great about Indiana University's Knowledge Base? 125-130 - Gary Hutchinson, Greg R. Baur, Darleen V. Pigford:
Implementation of a Dynamic Web Database: Interface Using Cold Fusion. 131-135 - Christopher F. Jones:
Central Computing Organization, Distributed Computing Support. 137-139 - Diane Louise Jung:
Coalescing the Campus Cultures of Two Education Technology Programs. 141-147 - Kathy Kirchner, Sana Zeidan, Jerry Jones:
How We Survived the Tantrums and Stopped the Kicking and Screaming. 149-156 - Lida L. Larsen, David J. Henry:
Nightmare on Webstreet. 157-162 - Mike MacKenzie, Dennis McWhirter:
The Tool Belt: Many Tools, One Interface. 163-172 - Jerry Martin:
Seamless Integration of Client Server Applications - Conclusion or How Many SIGUCCS Papers Can You Get From One Project? 173-175 - Deborah Mateik, Lida L. Larsen:
A Holistic Approach to Web Training. 176-182 - Frances C. McDonell:
UF's Student Computer Requirement - After the First Wave. 183-186 - Michael Murray, Michael Quiner, Michael Critchfield:
Exchange Your Outlook - A University Migration or: "the outlook's so bright, I gotta wear shades?". 187-191 - Rita Pavolka, Karen Miller:
Introducing Student Technology at IU (STIU) to Incoming Students. 193-198 - Mark R. Ritschard:
Technology Replacement & Avoiding Obsolescence: is it possible? 199-207 - Chip Rondot:
IT News Providers: Messengers for the Next Millennium? 209-213 - Annie Saunders:
The 1, 2, 3's of Helping Yourself: Search for Answers, Not for Documentation. 215-218 - Carol L. Smith, Carl Singer:
Teaching Teachers to Teach with Technology While Encouraging Students to Look Forward to College: A Case Study of Learner-centered Training. 219-224 - Julie Smith, Linda Putman:
Ball State University Faculty/Staff Minicourse Registration Project. 225-231 - Marion Smith:
CETI: A Public/private Partnership - one year later. 233-240 - Kay Sommers, Jane Hesler:
Shared Responsibility: An Approach to Productive LAN Management. 241-244 - Jeffrey Sponaugle:
A Seven-Step Model for Achieving Year 2000 Compliance. 245-250 - Jim Spriggle:
Home Page in a Hurry. 251-255 - Jim Spriggle, Karen Kniss, Cindy Ray:
TNT (time 'N training)=Dynamite Student Employees. 257-260 - Jamie L. Spriggs, David Consiglio:
Building Bridges to the Majority: Discipline-Oriented Faculty Support. 261-266 - Laura Sprung:
Using Cross-Divisional Projects to Deliver a Whole Product. 267-271 - Rae D'Orazio Stabosz:
What?: You Mean the Whole World Doesn't Read and Write in English Only? 273-276 - Kimberly M. Strollo:
Targeted Training: Hitting the Bull's Eye. 277-280 - John R. Supra Jr., Melissa A. Wong, Timothy J. Foley:
The Road to Integration: Efforts to Combine Computing, Libraries & Telecommunications. 281-287 - Peter J. Templin Jr.:
Providing a Centralized File Sharing Eesource at Bucknell University. 289-292 - Robert J. Tucker, John R. Cordani:
Teaching Teachers to Teach On-line. 293-297
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