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ORCID35th SIGUCCS 2007: Orlando, Florida, USA
- Jayne Ashworth, Lynnell Lacy, Lisa Tanger-Brown, Carol Rhodes:
Proceedings of the 35th Annual ACM SIGUCCS Conference on User Services 2007, Orlando, Florida, USA, October 7-10, 2007. ACM 2007, ISBN 978-1-59593-634-9 - Carol Anderer, Jean M. Neff, Paul Hyde:
Multimedia magic: moving beyond text. 1-3 - Sherry J. Andrews, Kathleen Walsh:
Experiences merging two university websites. 4-7 - Kari Barlow, Jenny Lane:
Like technology from an advanced alien culture: Google apps for education at ASU. 8-10 - Debbie Berkeley, Lori Kressin, Cyril Oberlander
:
Deploying assistive technology across campus: a collaborative approach. 11-15 - David J. Blezard:
Multi-platform computer labs and classrooms: a magic bullet? 16-20 - Dave Bradstreet, Mark Chast, Kristi Ziehl:
Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff. 21-23 - Lisa Caughron:
T.W.I.S.T.: trust the wisdom in student teams. 24-29 - Teresa Chipman:
Creating and managing a helpdesk in a multicultural environment. 30-33 - Gregory Collier, Derek Plassman, Mahmoud Pegah:
Virtualization's next frontier: security. 34-36 - Matthew J. Conlon:
Overhaul your helpdesk ticketing system. 37-40 - Michael Cooper, SueAnn Lipinski, Chet Cook, Cathy Orndorff:
Is3pace: casting the information security spell for cultural change. 41-45 - Blaine A. D'Amico:
Desktop security in an academic environment...: how to herd cats successfully. 46-50 - Albert DeSimone:
Communications planning: defining levels and phases of information distribution. 51-54 - Daniel B. Delgado:
Inspiring teamwork & communication with a content management system. 55-59 - Cindy Dooling, Richard Bertrand:
IT professional development and helpdesk support on a shoestring budget or renewable resources. 60-64 - Sue A. Douglas:
Using marketing to put the sparkle back into your training. 65-67 - David Dyar, Steven J. Timmins:
The two musketeers: all in one and one for all! 68-72 - Joanne Einsmann, Mayura Patel:
Centralized windows application deployment app2go. 73-74 - Janice G. El-Bayoumi:
Client services work planning. 75-81 - Kristi Evans, Geoffrey Sperl:
The proper care and feeding of your help desk. 82-86 - Mat Felthousen:
Save the sprint across campus: bring the classroom to the helpdesk. 87-95 - Teresa Fernandez, Michael Grinnell, Eric Weakland:
Poof: no more viruses. 96-100 - George Gaffer Fitch, Jerry Marceau:
The blackboard performance monitor: a mystery online. 101-104 - Ariana French, Linda Wright:
Tulane faculty symposium on digital trends: an experiment in instructional technology and outreach. 105-108 - Gale D. Fritsche, Sara K. Rodgers:
Encryption technologies: testing and identifying campus needs. 109-112 - Gale D. Fritsche:
Windows Vista: implementation challenges. 113-117 - Naomi Fujimura, Jin Mei:
Implementation of file interpolation detection system. 118-121 - Naomi Fujimura, Katsuya Nagaishi:
Implementation of software license management support system. 122-124 - Thomas A. Gerace, Raymond Jean, Adam Krob:
Decentralized and centralized it support at Tulane University: a case study from a hybrid model. 125-128 - Robert Gibson, David Dyar:
Implementing preinstallation environment media for use in user support. 129-130 - Robert Gibson:
Who's really in your top 8: network security in the age of social networking. 131-134 - Karen Griffiths, Tammie Kramolis:
Twelve steps to recovery: my co-dependent relationship with tivoli. 135-138 - Laura Guerra-Cardus, Ovgu Dogangun:
Drag and drop streaming: the next revolution in e-learning. 139-142 - Cindy Guerrazzi, Anita Schwartz, Carol Jarom:
Bippity, boppity, boo: magical presentations using color and large format printing. 143-145 - Prasun Gupta, Mahmoud Pegah:
A new thought paradigm: delivering cost effective and ubiquitously accessible storage with enterprise backup system via a multi-tiered storage framework. 146-152 - Melissa R. Hannah:
Integrated technology services publications and communications strategy. 153-156 - Scott E. Hanselman, Mahmoud Pegah:
The wild wild waste: e-waste. 157-162 - Joshua Hartranft, Veronica Longenecker:
TAG: you're it! 163-165 - Lindsey Louise Heitman, Christopher M. Peacor:
Desktop imaging to achieve standardization and application delivery. 166-168 - Joyce E. Hicks:
Looking for the magic formula: evaluating our it communication mix. 169-171 - James L. Hilton:
Sunrise or perfect storm: technology, education, and the knowledge economy. 172 - Dustin Hopkins, Tom Westbrook, Martha Henckell:
Web-based work order system for tracking, reporting, and solving it issues. 173-174 - Kenneth Janz, Emily Gruenert:
Creating a story and message about information technology on your campus: the power of a technology profile. 175-178 - Kenneth Janz, Micheal Moore:
Envisioning new learning spaces: creating a center for visualization at Indiana State University. 179-184 - Rebecca Klein, Matthew Smith, David Sierkowski:
Reduce response time: get "hooked" on a wiki. 185-189 - Hidekatsu Koike, Kiyoshi Akama, Chiharu Ishikawa, Nagatomo Nakamura, Shinya Watanabe:
Toward a software development model for automatic marking software. 190-193 - Kevin Kraus:
Is your support services train derailing?: how one integrated software package got us back on track. 194-197 - Jace Laakso, Kathy Garramone:
Online courseware inspires it student consultants & IT staff. 198-201 - Larry Larraga, Dan Coleman:
Video podcasting is not as hard or as expensive as you think. 202-206 - Claire C. Lassalle:
When disaster struck: how pennington biomedical research center supported an entire academic health center. 207-210 - Joe Lim:
University of Toronto Mississauga: "the one" project. 211-215 - Rachael Loum-Stanley, Paul Wilkinson:
Believe in magic: creating a shift substitution system with no budget. 216-220 - Jayne Lovett:
Open source: a practical solution. 221-223 - Kathy Lyons, Andrea Van Proyen:
Getting it into the orientation mix. 224-226 - Jerry Martin:
Working and training from home. 227-229 - Laura A. McCain, Karen L. Miller:
Vista preparedness at Indiana University. 230-233 - Owen G. McGrath:
Seeking activity: on the trail of users in open and community source frameworks. 234-239 - Jeni McIntosh-Elkins, Karen McRitchie, Maureen Scoones:
From the silent generation to generation x, y and z: strategies for managing the generation mix. 240-246 - Jeni McIntosh-Elkins:
Tag you're i.t. 247-250 - Kelly McLaughlin, Fred Damiano:
American ITIL. 251-254 - Karissa Miller, Mahmoud Pegah:
Virtualization: virtually at the desktop. 255-260 - Cynthia A. Murnan:
The magical world of an information commons. 261-268 - Trevor M. Murphy:
A tale of 101 digital stories. 269-271 - Trevor M. Murphy:
Williams instructional technology: summer students working on faculty projects. 272-276 - Ron Nichols, Carol Anderer:
Using video podcasts outside the classroom. 277-279 - Cherry Keahey Owen:
Tracking system bugs: why are buffer overruns still around? 280-283 - Karl V. Owens, Chris Wiesemann:
Conjuring funding for services. 284-287 - Robert W. Pettigrew:
A campus-wide solution to supporting rich media capture, conversion, & production: the media conversion lab at the University of Michigan. 288-291 - Kathy Pribbenow:
Looking for magic - hoping for inspiration: what we learned from our training survey. 292-295 - David Przybyla, Mahmoud Pegah:
Dealing with the veiled devil: eco-responsible computing strategy. 296-301 - Karen J. Renkiewicz, Larry Peer:
How to hire 100 student employees in 4 hours. 302-304 - Anita Z. Schwartz:
UD dropbox 2.0: collaboration magic. 305-309 - Jose Lorenzo Silva-Lugo:
Measuring the effectiveness of circa operations training program. 310-313 - Carol Sin, Danny Wong:
Image baby image!: making pc cloning more efficient. 314-317 - Margaret E. Smith:
A little help from my friends. 318-320 - Carol Currie Sobczak, James Kessler, David Eldridge:
The dual os classroom: if you build it, will they come? 321-324 - Salvatore Sorce, Agnese Augello, Antonella Santangelo, Giovanni Pilato, Antonio Gentile, Alessandro Genco, Salvatore Gaglio:
A multimodal guide for the augmented campus. 325-331 - Laurie A. Sutch:
"You know more than you think you do": helping participants transfer knowledge. 332-334 - Ari R. TenCate:
Inspiring collaboration through the use of videoconferencing technology. 335-338 - Lorenzo Trimble:
Developing an equitable tardiness/attendance system. 339-341 - Fran Versace:
Please and thank you - still the magical words: training student employees to provide world class customer service. 342-344 - Benjamin Villanueva, Lorna Wong:
Metamorphosis: from traditional computer labs to collaboratories. 345-351 - Clare Vozza, Louis Koutsovitis, Sean Bababeigi:
Computer lab solutions for everyday problems. 352-354 - Kelly Wainwright, Mike Osterman, Christina Finnerman, Bill Hill:
Traversing the LMS terrain. 355-359 - Charles R. Williams:
What happens at the end of the outsourcing contract? 360-365 - Katrin Wolf, Serge Linckels, Christoph Meinel:
Teleteaching anywhere solution kit (Tele-TASK) goes mobile. 366-371 - María de Jesús, Juan C. Karman:
A course's comparative analysis: traditional classroom and distance learning. 372-376
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