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Business Process Management Journal, Volume 20
Volume 20, Number 1, 2014
- Tomás F. Espino-Rodríguez

, Manuel Rodríguez-Díaz
:
Determining the core activities in the order fulfillment process: an empirical application. 2-24 - Mohd. Nishat Faisal

, Bader A. Al-Esmael:
Modeling the enablers of organizational commitment. 25-46 - Marlen Christin Jurisch, Wolfgang Palka, Petra Wolf, Helmut Krcmar:

Which capabilities matter for successful business process change? 47-67 - Stefano Garzella, Raffaele Fiorentino

:
An integrated framework to support the process of green management adoption. 68-89 - Björn Niehaves, Jens Poeppelbuss

, Ralf Plattfaut
, Jörg Becker
:
BPM capability development - a matter of contingencies. 90-106 - Benny M. E. De Waal, Ronald Batenburg

:
The process and structure of user participation: a BPM system implementation case study. 107-128 - Ibrahim Elbeltagi

, Thijs Kempen, Elaine Garcia
:
Pareto-principle application in non-IT supported CRM processes: A case study of a Dutch manufacturing SME. 129-150 - Jiwat Ram

, David Corkindale
:
How "critical" are the critical success factors (CSFs)?: Examining the role of CSFs for ERP. 151-174
Volume 20, Number 2, 2014
- Bruna Omizzolo Lazzarotto, Miriam Borchardt, Giancarlo Medeiros Pereira

, Caroline Almeida:
Analysis of management practices in performance-based outsourcing contracts. 178-194 - Abdullah A. Alabdulkarim, Peter David Ball, Ashutosh Tiwari

:
Influence of resources on maintenance operations with different asset monitoring levels: A simulation approach. 195-212 - Christian Sonnenberg, Jan vom Brocke:

The missing link between BPM and accounting: Using event data for accounting in process-oriented organizations. 213-246 - Silvia Inês Dallavalle de Pádua

, Janaina Mascarenhas Hornos da Costa
, Mayara Segatto, Melchior Aparecido de Souza Júnior, Charbel José Chiappetta Jabbour
:
BPM for change management: two process diagnosis techniques. 247-271 - Alexandre Tadeu Simon, Eduardo Guilherme Satolo

, Herbert Abude Scheidl, Luiz Carlos Di Sério:
Business process in supply chain integration in sugar and ethanol industry. 272-289 - Samsul Islam, Tava Olsen

:
Truck-sharing challenges for hinterland trucking companies: A case of the empty container truck trips problem. 290-334 - Janine L. Sanders Jones, Kevin W. Linderman:

Process management, innovation and efficiency performance: The moderating effect of competitive intensity. 335-358
Volume 20, Number 3, 2014
- Sajad Fayezi, Ambika Zutshi, Andrew O'Loughlin

:
Developing an analytical framework to assess the uncertainty and flexibility mismatches across the supply chain. 362-391 - Manuel F. Suárez-Barraza

, José Ángel Miguel-Dávila
:
Assessing the design, management and improvement of Kaizen projects in local governments. 392-411 - Rinaldo Macedo de Morais, Samir Kazan, Silvia Inês Dallavalle de Pádua

, André Lucirton Costa
:
An analysis of BPM lifecycles: from a literature review to a framework proposal. 412-432 - Niccolo Curatolo, Samir Lamouri

, Jean-Charles Huet
, André Rieutord:
A critical analysis of Lean approach structuring in hospitals. 433-454 - Christopher Durugbo:

Bunch: a channel-oriented business network modelling approach. 455-479 - Peter Ekman

, Peter Thilenius, Torbjörn Windahl:
Extending the ERP system: considering the business relationship portfolio. 480-501 - Vijay Gupta, Bindu Gupta

:
Flexible strategic framework for managing innovation from perspective of continuity and change: A study of SMEs in India. 502-522
Volume 20, Number 4, 2014
- Jan vom Brocke, Theresa Schmiedel

, Jan Recker
, Peter Trkman
, Willem Mertens
, Stijn Viaene
:
Ten principles of good business process management. 530-548 - Janina Fengel:

Semantic technologies for aligning heterogeneous business process models. 549-570 - Ana Sofia Antunes, Paulo Rupino da Cunha

, João Barata
:
MUVE IT: reduce the friction in business processes. 571-597 - Stephan Bögel, Stefan Stieglitz, Christian Meske:

A role model-based approach for modelling collaborative processes. 598-614 - Julian Krumeich, Benjamin Weis, Dirk Werth, Peter Loos:

Event-Driven Business Process Management: where are we now?: A comprehensive synthesis and analysis of literature. 615-633 - Thomas Kohlborn, Oliver Müller, Jens Poeppelbuss

, Maximilian Röglinger:
Interview with Michael Rosemann on ambidextrous business process management. 634-638
Volume 20, Number 5, 2014
- Alessandro Margherita

:
Business process management system and activities: Two integrative definitions to build an operational body of knowledge. 642-662 - Hannu Saarijärvi, Hannu Kuusela, Kari Neilimo, Elina Närvänen

:
Disentangling customer orientation - executive perspective. 663-677 - Pornthipa Ongkunaruk, Wimonrat Wongsatit:

An ECRS-based line balancing concept: a case study of a frozen chicken producer. 678-692 - Florian Johannsen, Susanne Leist, Reinhold Tausch:

Wand and Weber's good decomposition conditions for BPMN: An interpretation and differences to Event-Driven Process Chains. 693-729 - Sudhaman Parthasarathy

, Maya Daneva
:
Customer requirements based ERP customization using AHP technique. 730-751 - Mohammad Alamgir Hossain

:
Development of an integrated model for RFID extension. 752-772 - Junlian Xiang, Norman P. Archer, Brian Detlor:

Business process redesign project success: the role of socio-technical theory. 773-792
Volume 20, Number 6, 2014
- Xinwei Zhu, Jan Recker

, Guobin Zhu, Flávia Maria Santoro:
Exploring location-dependency in process modeling. 794-815 - Youseef Alotaibi, Fei Liu

:
An empirical study of a novel managing customer power model and business performance in the mobile service industry. 816-843 - Sidhartha S. Padhi

, Sarat Kumar Jena
, Ingmar Zanger, Kanwal Kapil:
Evolving readiness index for overhauling the retailing sector through retailing process reengineering implementation. 844-864 - Rolande Marciniak, Redouane El Amrani, Frantz Rowe, Fred Adam

:
Does ERP integration foster Cross-Functional Awareness? Challenging conventional wisdom for SMEs and large French firms. 865-886 - Fang Zhao

:
A holistic and integrated approach to theorizing strategic alliances of small and medium-sized enterprises. 887-905 - Armando Calabrese

, Federico De Francesco:
A pricing approach for service companies: service blueprint as a tool of demand-based pricing. 906-921 - Tatiane Pereira Librelato

, Daniel Pacheco Lacerda, Luis Henrique Rodrigues
, Douglas Rafael Veit
:
A process improvement approach based on the Value Stream Mapping and the Theory of Constraints Thinking Process. 922-949 - Michael Leyer, Maximilian Hollmann:

Introduction of electronic documents: how business process simulation can help. 950-970 - Arijit Sikdar

, Jayashree Payyazhi:
A process model of managing organizational change during business process redesign. 971-998

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