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International Journal of Services Technology and Management (IJSTM), Volume 2
Volume 2, Number 1/2, 2001
- Shaul P. Ladany:

Optimal hotel segmentation mix strategy. 18-27 - Staffan Algers, Muriel Beser

:
Modelling choice of flight and booking class - a study using Stated Preference and Revealed Preference data. 28-45 - Shaul P. Ladany, Fee-Seng Chou:

Optimal yield policy with infiltration consideration. 4-17 - Steven B. Elkins:

Holistic yield management. 46-58 - Jose Ramon Cancelo, Antoni Espasa

:
Using high-frequency data and time series models to improve yield management. 59-70 - Lawrence R. Weatherford:

Optimisation of perishable asset revenue management problems that allow prices as decision variables. 71-101 - Kalyan T. Talluri:

Airline revenue management with passenger routing control: a new model with solution approaches. 102-115 - Ray Deitch, Shaul P. Ladany:

Determination of optimal one-period tourist bus tours with identical starting and terminal points. 116-129 - Thin-Yin Leong, Shaul P. Ladany:

Optimal cruise itinerary design development. 130-141 - Jorge M. A. Santos

, Isabel H. Themido:
An application of recent developments of Data Envelopment Analysis to the evaluation of secondary schools in Portugal. 142-160 - Sven-Eric Andersson:

Forecasting and optimisation for airline operational planning. 161-172 - Renwick E. Curry:

A market-level pricing model for airlines. 173-185
Volume 2, Number 3/4, 2001
- Gunnar Stefansson, Bernhard Tilanus:

Tracking and tracing: principles and practice. 187-206 - Alain Amintas, Thibault de Swarte:

The internet age and the role of telecommunication operators: the case of France Telecom. 207-224 - N. Perales, L. E. Carretero, L. M. Delgado:

EDI as a strategic device in the consumer goods industry: an empirical study. 225-236 - Helmut M. Dietl, Susanne Royer

:
Different patterns of value creation in the portal industry. 237-251 - Roy McLarty:

A study into the impact of a graduate brokerage service for small and medium sized firms. 252-268 - Jan H. M. Stroeken:

Information technology, innovation and supply chain structure. 269-288 - Jeung-tai Eddie Tang, Daniel Y. Shee, Tzung-I Tang:

The supply-demand interaction in electronic commerce - a classification by type of relationship and dominance. 289-312 - Hsien-Chang Kuo:

Strategic decisions for the management of banks' credit granting system. 313-325 - Hajime Eto:

Service quality assessment and service process reengineering. 326-346 - Prasanta Kumar Dey

, Stephen O. Ogunlana, Mario T. Tabucanon, Soumitra Shankar Gupta:
Multiple attribute decision making approach to petroleum pipeline route selection. 347-362 - Philip A. Lawn:

Goods and services and the dematerialisation fallacy: implications for sustainable development indicators and policy. 363-376 - Barbara Simpson:

Innovation and the micro-enterprise. 377-387 - Pawan Sikka:

Technology policy in India - key issues and future perspectives. 388-401 - Joanne Roberts

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Challenges facing service enterprises in a global knowledge-based economy: lessons from the business services sector. 402-433

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