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International Journal of Services Technology and Management, Volume 26
Volume 26, Number 1, 2020
- Weiping Zhu, Hongguang Yao:

Service supply chain incentive strategy: from the perspective of win-win. 1-19 - Tsung-Yu Hsieh, Ying-Fen Fu, Shih-Ya Ma:

Impacts of day trading on the intraday pattern of market quality. 20-37 - Xavier Amores Bravo

, Anna Arbussà
, Andrea Bikfalvi, Josep Llach
, Marc Saez:
Innovative behaviour and the performance of technology-based knowledge-intensive business services: an empirical study. 38-57 - Hao Zhang, Yan Cui, Liyu Zhu, Qingxiao Hou:

An approach to reengineering applied to control of container logistics cost using the PERT network. 58-76 - Amit Shankar

, Biplab Datta:
Measuring e-service quality: a review of literature. 77-100
Volume 26, Numbers 2/3, 2020
- Rong Yang, Dianhua Wang, Shuwen Deng:

An approach for composite service selection based on the records of request/matching. 103-114 - Mingjun Xin, Lijun Wu, Wenfei Liang, Jie Shu:

An approach to the mobile social services recommendation algorithm based on association rules mining. 115-130 - Hanchuan Xu, Jingxuan Li, Lanshun Nie, Xiaofei Xu:

CKGECS: a Chinese knowledge graph for elderly care service. 131-148 - Huan Fang, Shuya Sun, Juan Guo, Xianwen Fang:

An approach for identifying the abstraction scopes of business process Petri nets system using binary search tree. 149-166 - Jing Gao, Wubin Li, Zhuofeng Zhao, Yanbo Han:

Provisioning big data applications as services on containerised cloud: a microservices-based approach. 167-181 - Puwen Cui, Ru Yang, Zhijun Ding:

Detect and analyse the concurrent flaws of the BPEL process in a VPN-based approach. 182-201 - Shuai Huangfu, Xiao Xue, Junfeng Wang:

Resource-constrained O2O service recommended strategy research. 202-214 - Arodh Lal Karn

, Niranjan Sapkota
, Rakshha Kumari Karna, Muhammad Rafiq
:
Striving to make better decision quicker in cloud: big data event trading in high frequency trading perspective. 215-236 - K. Brindha, N. Jeyanthi:

SDPBDVC: secure data processing on big data using visual cryptography. 237-251 - Sonu Rajak

, P. Parthiban, R. Dhanalakshmi:
Multi-depot vehicle routing problem based on customer satisfaction. 252-265
Volume 26, Number 4, 2020
- Mingli Zhang, Man Chen

, Wei Zuo:
Co-evolution path and its innovative design of China's export cross-border e-commerce: a case study. 267-290 - Jingwen Chen, Yan Ma:

What constitutes excellent user experience in online consumers' return services? 291-304 - Xiaoyue Liu, Dawei Ju:

A novel multiple attribute decision making method based on grey relational projection and its application for e-commerce risk assessment. 305-322 - T. P. Shabeera, S. D. Madhu Kumar:

A novel approach for improving data locality of MapReduce applications in cloud environment through intelligent data placement. 323-340 - Anil Kumar

, Piyush Sindhwani, Shrawan Kumar Trivedi
:
Combined fuzzy theory and Delphi method for instruments designing framework of online marketing flexibility dimensions. 341-356
Volume 26, Number 5, 2020
- Tao Zhou, Zuoning Xu:

Examining mobile SNS continuance from a dual perspective of social support and privacy concern. 357-372 - Pooja Misra, Ankit Yadav, Arpit Kumar Parhi:

The Bombay Stock Exchange SENSEX and foreign institutional investment in India: analysis. 373-387 - Maarit Lammassaari, Esa Hiltunen, Hanna Lehtimäki

:
Top management's sensemaking as a strategic practice: the case of private organisations as strategic actors in Finnish healthcare changes. 388-401 - Tuan Manh Nguyen:

Social resources and value creation: a consumer perspective. 402-422 - Olanrewaju Kareem

, Olayemi Abdullateef Aliyu, Sany Sanuri Mohd Mokhtar
:
Does CRM technology implementations mitigate employee intention to quit in call centres. 423-439 - Tzu-Chun Weng, Chen-Te Hsu

:
Applying smarter commerce analysis for click and mortar of integration platform in the retail industry. 440-453
Volume 26, Number 6, 2020
- Rafael Teixeira, Ely Laureano Paiva, Celso Augusto De Matos

, Patrick Vesel:
The joint effect of buyer-supplier interaction and service complexity on B2B buyer satisfaction. 455-477 - Fu Huang, Huaming Song

:
Periodic review integrated inventory model with controllable lead time and setup cost in the presence of a service level constraint. 478-501 - Bala Krishnamoorthy, Archana Shivkumar:

Punjab National Bank: implementing core banking solution. 502-519 - Aastha Modgil, Vivek Kumar Sehgal

, Nitin Chanderwal
:
Energy-efficient fairness-aware memory access scheduling. 520-537 - Chu-Ching Wang, Li-Ren Yang, Hsiu-Chen Chuang:

Cloud platform to improve performance outcomes: role of customer relationship management and innovation capabilities. 538-554

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