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International Journal of Services Technology and Management (IJSTM), Volume 4
Volume 4, Number 1, 2003
- Chyan Yang, Rebecca H. M. Yen, Chih-Sung Lai:

An analysis of the development strategy of the telecommunications industry in Taiwan. 1-13 - Vincent W. S. Yeung, Robert W. Armstrong:

A key to TQM benefits: manager involvement in customer processes. 14-29 - Michael J. Dotson, Terry M. Chambers, Dinesh S. Dave:

Supply chain management: perceptions of upper level and production managers. 30-41 - Garry Homer, Diana Thompson:

The contribution of internet technology in achieving lean management within British automotive supply chains. 42-52 - Jeff Mukadi Ngoy:

Is international e-commerce an HIV tax issue? 53-65 - Ruey-Shun Chen, Hsien-Chih Wang, Chieh-Min Wang:

A web-based data extraction system for supply chain management-using SAP R/3. 66-78 - Domenico Campisi, Agostino La Bella, Massimo Gastaldi:

Technological change and network development: challenges and perspectives in mobility and communication. 79-101
Volume 4, Number 2, 2003
- Vimal Kumar, P. K. Jain:

Commercialisation of new technologies in India: an empirical study of the perspectives of financial institutions. 103-130 - D. K. Banwet, Kirankumar Momaya, Himanshu Kumar Shee:

Competitiveness through technology management: an empirical study of the Indian software industry. 131-155 - Kit Fai Pun, Richard C. M. Yam, H. Sun, K. Y. Leung:

A concurrent engineering approach for business collaboration: a case in the toy industry. 156-173 - Terrill R. Keasler:

The Compounding Period and Payment Completion Table as a guide for learning multiple step time line problems. 174-180 - Ana Mejias-Sacaluga, J. Carlos Prado-Prado

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Implementing buyer-supplier partnerships in retailing channels through continuous improvement. 181-193 - Charles A. Shoniregun:

Are existing internet security measures guaranteed to protect user identity in the financial services industry? 194-216
Volume 4, Number 3, 2003
- Giorgio Gottardi, Matteo Di Biagi:

Uncertainty, specificity and electronic markets' prospects. 217-233 - Ashok Jain, V. P. Kharbanda:

Strengthening science and technology capacities for indigenisation of technology: the Indian experience. 234-254 - Kai-chiu Ho, Patrick Chi-leung Hui

, Xiao-ming Tao
, Philip Kwok-wing Yeung:
Measuring the technological development of the textiles and clothing industry in Hong Kong. 255-286 - Cheng-Yuan Ku, Shi-Ming Huang, David C. Yen

:
A field study to implement data warehouse technology for the banking industry in Taiwan. 287-301 - Emily Yun Zeng, David C. Yen

, Hsin-Ginn Hwang, Shi-Ming Huang:
Mobile commerce: the convergence of e-commerce and wireless technology. 302-322
Volume 4, Number 4/5/6, 2003
- Pao-Long Chang, Chen-Fu Chien

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Managing technologies to enhance and enrich services in high-tech industry. 323-330 - Yongjiang Shi, Mike Gregory:

From original equipment manufacturers to total solution providers: emergence of a global manufacturing virtual network in the electronics industry. 331-346 - Tai-Lin Chen, Chiunsin Lin, Pao-Long Chang:

An agent-based framework for information exchange in semiconductor supply chains. 347-364 - Cheng-Yung Peng, Chen-Fu Chien

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Data value development to enhance competitive advantage: a retrospective study of EDA systems for semiconductor fabrication. 365-383 - Jianxin Jiao

, Alan Chee Guan Lee, Kee Min Chin, Chia Shian Chang, Qinhai Ma:
BPR-based information systems planning for e-logistics: a case study. 384-407 - Russ M. Dabbas, Bruce Huling, Hung-Nan Chen:

Factory shutdown: a managerial approach. 408-423 - Jiang-Liang Hou, Amy J. C. Trappey, Charles V. Trappey:

Enabling centralised enterprise knowledge management services for the technology value chain. 424-441 - Qingyu Zhang

, Mei Cao:
Human-machine web interface design for electronic commerce: a review of design perspectives, objectives, dimensions, and techniques. 442-463 - Chien-Lung Chan, Che-Lun Chen:

Usage pattern of web-based system for mobile phone purchasing. 459-462 - Rong Chen, Feng He:

Using brand knowledge to understand consumers' intention to adopt an online retailer. 464-479 - Pei-Luen Patrick Rau

, Sheau-Farn Max Liang:
A study of the cultural effects of designing a user interface for a web-based service. 480-493 - Narcyz Roztocki:

The integrated activity-based costing and economic value-added system for the service sector. 494-506 - Suzanne C. Holmes, Renee H. Miller:

The strategic role of e-commerce in the supply chain of the healthcare industry. 507-517 - Willem J. Selen:

A collaborative commerce framework for the real estate industry. 518-531 - J. Phillip Scott, Tracy D. Rishel, Alan J. Stenger:

Managing information in the supply chain to enhance customer service and build relationships. 532-548 - Xueli Huang:

Research on Australian e-tailers: strategic issues, success factors, and challenges. 563-573

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