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ORCIDManufacturing & Service Operations Management, Volume 23
Volume 23, Number 1, 2021
- Elena Belavina
:
Grocery Store Density and Food Waste. 1-18 - Jiwen Ge, Dorothée Honhon, Jan C. Fransoo, Lei Zhao:
Supplying to Mom and Pop: Traditional Retail Channel Selection in Megacities. 19-35 - Baris Ata, Yichuan Ding, Stefanos A. Zenios:
An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice. 36-54 - Osman Alp, Alper Sen:
Delegation of Stocking Decisions Under Asymmetric Demand Information. 55-69 - Kraig Delana, Nicos Savva, Tolga Tezcan:
Proactive Customer Service: Operational Benefits and Economic Frictions. 70-87 - Fehmi Tanrisever, Nitin R. Joglekar, S. Sinan Erzurumlu, Moren Lévesque:
Managing Capital Market Frictions via Cost-Reduction Investments. 88-105 - Xuchuan Yuan, Tinglong Dai, Lucy Gongtao Chen, Srinagesh Gavirneni:
Co-Opetition in Service Clusters with Waiting-Area Entertainment. 106-122 - Zhan Pang, Wenqiang Xiao, Xuying Zhao:
Preorder Price Guarantee in e-Commerce. 123-138 - Navid Izady, Israa Mohamed:
A Clustered Overflow Configuration of Inpatient Beds in Hospitals. 139-154 - Soudipta Chakraborty, Robert Swinney:
Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding. 155-169 - Liang (Leon) Xu, Hui Zhao, Nicholas C. Petruzzi:
Inducing Compliance with Postmarket Studies for Drugs Under FDA's Accelerated Approval Pathway. 170-190 - Mohammad Ebrahim Arbabian, Shi Chen, Kamran Moinzadeh:
Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing. 191-209 - Necati Ertekin, Anupam Agrawal:
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability? 210-229 - Junjie Zhou, Xiaoshuai Fan, Ying-Ju Chen, Christopher S. Tang:
Information Provision and Farmer Welfare in Developing Economies. 230-245 - Esmaeil Keyvanshokooh, Cong Shi, Mark P. Van Oyen:
Online Advance Scheduling with Overtime: A Primal-Dual Approach. 246-266
Volume 23, Number 2, 2021
- Edward H. Kaplan:
OM Forum - Perspectives on Policy Modeling: 2018 MSOM Fellow Award. 267-273 - Kwon Gi Mun, Yao Zhao, Raza Ali Rafique:
Designing Hydro Supply Chains for Energy, Food, and Flood. 274-293 - Yulan Wang, Baozhuang Niu, Pengfei Guo, Jing-Sheng Song:
Direct Sourcing or Agent Sourcing? Contract Negotiation in Procurement Outsourcing. 294-310 - Alessio Trivella, Selvaprabu Nadarajah, Stein-Erik Fleten, Denis Mazieres, David Pisinger:
Managing Shutdown Decisions in Merchant Commodity and Energy Production: A Social Commerce Perspective. 311-330 - Liping Liang, Derek R. Atkins:
Rewarding Suppliers' Performance via Allocation of Business. 331-345 - Hailong Cui, Sampath Rajagopalan, Amy R. Ward:
Impact of Task-Level Worker Specialization, Workload, and Product Personalization on Consumer Returns. 346-366 - Alex F. Mills, Jonathan E. Helm, Yu Wang:
Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies. 367-387 - Hao Shen, Yong Liang, Zuo-Jun Max Shen:
Reliable Hub Location Model for Air Transportation Networks Under Random Disruptions. 388-406 - Stephanie Carew, Mahesh Nagarajan, Steven M. Shechter, Jugpal Arneja, Erik Skarsgard:
Dynamic Capacity Allocation for Elective Surgeries: Reducing Urgency-Weighted Wait Times. 407-424 - Krista J. Li:
Behavior-Based Quality Discrimination. 425-436 - Duygu Akkaya, Kostas Bimpikis, Hau L. Lee:
Government Interventions to Promote Agricultural Innovation. 437-452 - Ju Myung Song, Yao Zhao, Xin Xu:
Incentives and Gaming in Collaborative Projects Under Risk-Sharing Partnerships. 453-470 - Long He, Guangrui Ma, Wei Qi, Xin Wang:
Charging an Electric Vehicle-Sharing Fleet. 471-487 - Yiling Zhang, Mengshi Lu, Siqian Shen:
On the Values of Vehicle-to-Grid Electricity Selling in Electric Vehicle Sharing. 488-507 - Volodymyr Babich, Simone Marinesi, Gerry Tsoukalas:
Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors? 508-524 - Sentao Miao, Xiuli Chao:
Dynamic Joint Assortment and Pricing Optimization with Demand Learning. 525-545
Volume 23, Number 3, 2021
- Georgia Perakis:
Statement of the Manufacturing & Service Operations Management Journal. 547-548 - Saif Benjaafar, Ming Hu:
Introduction to the Special Issue on Sharing Economy and Innovative Marketplaces. 549-552
- Lin Tian, Baojun Jiang, Yifan Xu:
Manufacturer's Entry in the Product-Sharing Market. 553-568 - John R. Birge, Ozan Candogan, Hongfan Chen, Daniela Sabán:
Optimal Commissions and Subscriptions in Networked Markets. 569-588 - Nikhil Garg, Ramesh Johari:
Designing Informative Rating Systems: Evidence from an Online Labor Market. 589-605 - Zekun Liu, Dennis J. Zhang, Fuqiang Zhang:
Information Sharing on Retail Platforms. 606-619 - Nick Arnosti, Ramesh Johari, Yash Kanoria:
Managing Congestion in Matching Markets. 620-636 - Zhaohui (Zoey) Jiang, Yan Huang, Damian R. Beil:
The Role of Problem Specification in Crowdsourcing Contests for Design Problems: A Theoretical and Empirical Analysis. 637-656 - C. Gizem Korpeoglu, Ersin Körpeoglu, Sidika Tunç:
Optimal Duration of Innovation Contests. 657-675 - Gordon Burtch, Diwakar Gupta, Paola Martin:
Referral Timing and Fundraising Success in Crowdfunding. 676-694 - Zhong-Zhong Jiang, Guangwen Kong, Yinghao Zhang:
Making the Most of Your Regret: Workers' Relocation Decisions in On-Demand Platforms. 695-713 - Santiago R. Balseiro, Ozan Candogan, Huseyin Gurkan:
Multistage Intermediation in Display Advertising. 714-730
Volume 23, Number 4, 2021
- Guillaume Roels, Bradley R. Staats:
OM Forum - People-Centric Operations: Achievements and Future Research Directions. 745-757 - Guillaume Roels, Bradley R. Staats:
Introduction to the Manufacturing & Service Operations Management Special Issue on People-Centric Operations. 758-760 - Kyle H. Goldschmidt, Mirko Kremer, Douglas J. Thomas, Christopher W. Craighead:
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias. 761-780 - Ryan W. Buell, Ethan Porter, Michael I. Norton:
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government. 781-802 - K. C. Diwas, Sokol Tushe:
The Effects of Multisiting on Productivity and Quality. 803-818 - Lesley Meng, Robert J. Batt, Christian Terwiesch:
The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department. 819-834 - Vivek Choudhary, Masha Shunko, Serguei Netessine:
Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics. 835-853 - Daniel Altman, Galit B. Yom-Tov, Marcelo Olivares, Shelly Ashtar, Anat Rafaeli:
Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers. 854-875 - Marshall L. Fisher, Santiago Gallino, Serguei Netessine:
Does Online Training Work in Retail? 876-894 - Kaitlin D. Wowak, George P. Ball, Corinne Post, David J. Ketchen Jr.:
The Influence of Female Directors on Product Recall Decisions. 895-913 - Hessam Bavafa, Jónas Oddur Jónasson:
Recovering from Critical Incidents: Evidence from Paramedic Performance. 914-932 - Lamar Pierce, Laura W. Wang, Dennis J. Zhang:
Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay. 933-951 - Tat Y. Chan, Yijun Chen, Lamar Pierce, Daniel C. Snow:
The Influence of Peers in Worker Misconduct: Evidence from Restaurant Theft. 952-973 - Samantha M. Keppler, Karen R. Smilowitz, Paul M. Leonardi:
Contextual Trustworthiness of Organizational Partners: Evidence from Nine School Networks. 974-988 - Refael Hassin, Ricky Roet-Green:
On Queue-Length Information when Customers Travel to a Queue. 989-1004
Volume 23, Number 5, 2021
- Tian Heong Chan, Jürgen Mihm, Manuel E. Sosa:
Revisiting the Role of Collaboration in Creating Breakthrough Inventions. 1005-1024 - Andrés Musalem, Marcelo Olivares, Ariel Schilkrut:
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics. 1025-1042 - Fernando Bernstein, Gregory A. DeCroix, N. Bora Keskin:
Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects. 1043-1061 - Annie I. Chen, Stephen C. Graves:
Item Aggregation and Column Generation for Online-Retail Inventory Placement. 1062-1076 - Galit B. Yom-Tov, Liron Yedidsion, Yueming Xie:
An Invitation Control Policy for Proactive Service Systems: Balancing Efficiency, Value, and Service Level. 1077-1095 - Ruomeng Cui, Jingyun Li, Meng Li, Lili Yu:
Wholesale Price Discrimination in Global Sourcing. 1096-1117 - Benjamin Legros, Oualid Jouini, Ger Koole:
Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center. 1118-1138 - Luyi Yang:
Invite Your Friend and You'll Move Up in Line: Optimal Design of Referral Priority Programs. 1139-1156 - Ming Hu, Jingchen Liu, Xin Zhai:
Intertemporal Segmentation via Flexible-Duration Group Buying. 1157-1174 - Alexandar Angelus, Özalp Özer:
When Variability Trumps Volatility: Optimal Control and Value of Reverse Logistics in Supply Chains with Multiple Flows of Product. 1175-1195 - Tarek Abdallah, Gustavo J. Vulcano:
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data. 1196-1216 - Hui Zhao, Liang (Leon) Xu, Enno Siemsen:
Inventory Sharing and Demand-Side Underweighting. 1217-1236 - Guiyun Feng, Guangwen Kong, Zizhuo Wang:
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems. 1237-1256 - Mehdi Hosseinabadi Farahani, Milind Dawande, Haresh Gurnani, Ganesh Janakiraman:
Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract. 1257-1274 - Xiaoshuai Fan, Ying-Ju Chen, Christopher S. Tang:
Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider. 1275-1296 - Libo Sun, Guodong Lyu, Yugang Yu, Chung-Piaw Teo:
Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option. 1297-1313 - Andre P. Calmon, Stephen C. Graves, Stef Lemmens:
Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain. 1314-1331
Volume 23, Number 6, 2021
- Lidia Betcheva, Feryal Erhun, Houyuan Jiang:
OM Forum - Supply Chain Thinking in Healthcare: Lessons and Outlooks. 1333-1353 - Jorge Mejia, Shawn Mankad, Anandasivam Gopal:
Service Quality Using Text Mining: Measurement and Consequences. 1354-1372 - Suvrat S. Dhanorkar, Karen Donohue, Kevin W. Linderman:
Online Business-to-Business Markets for Industrial Product Reuse: Evidence from an Operational Policy Change. 1373-1397 - Kayla S. Cummings, Banafsheh Behzad, Susan E. Martonosi:
Centers for Disease Control and Prevention as a Strategic Agent in the Pediatric Vaccine Market: An Analytical Approach. 1398-1412 - Emre Nadar, Baris Emre Kaya, Kemal Güler:
New-Product Diffusion in Closed-Loop Supply Chains. 1413-1430 - Melvin Drent, Joachim J. Arts:
Expediting in Two-Echelon Spare Parts Inventory Systems. 1431-1448 - Andrew M. Davis, Kyle Hyndman:
Private Information and Dynamic Bargaining in Supply Chains: An Experimental Study. 1449-1467 - Xi Li, Qian Liu:
Contract Unobservability and Downstream Competition. 1468-1482 - Özden Engin Çakici, Alex F. Mills:
On the Role of Teletriage in Healthcare Demand Management. 1483-1504 - Sreekumar R. Bhaskaran, S. Sinan Erzurumlu, Karthik Ramachandran:
Sequential Product Development and Introduction by Cash-Constrained Start-Ups. 1505-1523 - Yossi Aviv, Noam Shamir:
Financial Cross-Ownership and Information Dissemination in a Supply Chain. 1524-1538 - Rachel R. Chen, Subodha Kumar, Jaya Singhal, Kalyan Singhal:
Note: The Value and Cost of the Customer's Waiting Time. 1539-1542 - Chengfan Hou, Mengshi Lu, Tianhu Deng, Zuo-Jun Max Shen:
Coordinating Project Outsourcing Through Bilateral Contract Negotiations. 1543-1561 - Marshall L. Fisher, Santiago Gallino, Serguei Netessine:
Setting Retail Staffing Levels: A Methodology Validated with Implementation. 1562-1579 - Hyun Seok (Huck) Lee, Saravanan Kesavan, Vinayak Deshpande:
Managing the Impact of Fitting Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts. 1580-1596 - Tingliang Huang, Zhe Yin:
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations. 1597-1615 - Yun Fong Lim, Song Jiu, Marcus Ang:
Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization. 1616-1633 - Lai Wei, Roman Kapuscinski, Stefanus Jasin:
Shipping Consolidation Across Two Warehouses with Delivery Deadline and Expedited Options for E-commerce and Omni-channel Retailers. 1634-1650 - Li Chen, Sang-Hyun Kim, Hau L. Lee:
Vehicle Maintenance Contracting in Developing Economies: The Role of Social Enterprise. 1651-1668 - Refael Hassin, Adam Nathaniel:
Self-Selected Task Allocation. 1669-1682
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