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Manufacturing & Service Operations Management, Volume 27
Volume 27, Number 1, 2025
- Editorial Board. 2-

- Jayashankar M. Swaminathan

:
OM Forum - Operations Management Research: Relevance and Impact. 1-7 - Nicola Secomandi

:
OM Forum - Asset-Level Perspectives on the Clean Energy Transition. 8-20 - Yiqiu Liu

, Pengyi Shi
, Jonathan E. Helm, Mark P. Van Oyen
, Lei Ying, Todd Hucshka:
An Integrated Approach to Improving Itinerary Completion in Coordinated Care Networks. 21-39 - Özden Engin Çakici, Alex F. Mills

:
Telehealth in Acute Care: Pay Parity and Patient Access. 40-58 - Sokol Tushe

, Diwas Singh KC
, Hao Ding
, Howa Yeung:
Multichannel Healthcare: Impact of Asynchronous Telemedicine Adoption on Patient Flow. 59-74 - Shuai Hao

, Zhankun Sun
, Yuqian Xu
:
Emergency Care Efficiency vs. Quality: Uncovering Hidden Consequences of Fast-Track Routing Decisions. 75-93 - Yunlong Peng

, Fei Gao
, Jian Chen
:
Green Disposable Packaging and Communication: The Implications of Bring-Your-Own-Container. 94-113 - Xichen Sun

, Tharanga Rajapakshe
, Rogelio Oliva
:
Interplay Between Servicizing and Remanufacturing: Economic and Environmental Implications. 114-126 - Suvrat S. Dhanorkar

, Suresh Muthulingam
:
Recycling Standards, Green Inventions, and Spillover: Evidence from California's Electronic Waste Recycling Act (EWRA). 127-146 - Ragip Gürlek

, Diwas Singh KC
, Paolo Letizia
:
Impact of Temporary Store Closures on Online Sales: Evidence from a Natural Experiment. 147-160 - Anran Li

, Kalyan T. Talluri
, Müge Tekin
:
Estimating Demand with Unobserved No-Purchases on Revenue-Managed Data. 161-180 - Hoorsana Damavandi

, Vivek Astvansh
:
Unveiling Regulatory Operations: A Data Set of the Determinants, Process, and Outcomes of Product Defect Investigations by the U.S. Automotive Safety Regulator. 181-199 - Rigel Galgana

, Negin Golrezaei
:
Learning in Repeated Multiunit Pay-as-Bid Auctions. 200-229 - Xiaojia Guo

, Kenneth C. Lichtendahl Jr.
, Yael Grushka-Cockayne
:
Bayesian Ensembles of Exponentially Smoothed Life-Cycle Forecasts. 230-248 - Xiaoyang Long

, Jiankun Sun
, Hengchen Dai
, Dennis J. Zhang
, Jianfeng Zhang, Yujie Chen, Haoyuan Hu, Binqiang Zhao:
The Choice Overload Effect in Online Recommender Systems. 249-268 - Tal Avinadav

, Tatyana Chernonog
, Noam Shamir
:
Information Provision from a Platform to Competing Sellers: The Role of Strategic Ambiguity. 269-286 - Abdullah Althenayyan

, Sezer Ülkü, Luyi Yang
, Shiliang Cui
:
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines. 287-304 - Nitin Bakshi

, Jeunghyun Kim
, Ramandeep S. Randhawa
:
Service Operations for Justice-on-Time: A Data-Driven Queueing Approach. 305-321 - Sreekumar R. Bhaskaran

, Sanjiv Erat
:
Optimal Prototyping with Noisy Measurements. 322-338
Volume 27, Number 2, 2025
- Timofey Shalpegin

, Tyson R. Browning
, Ajay Kumar
:
OM Forum - Barriers to Implementing Diversity, Equity, and Inclusion (DEI) Programs in Supply Chains: Lessons from Comparing Public and Private Firms. 339-353 - Yang Chen

, Samuel N. Kirshner
, Anton Ovchinnikov
, Meena Andiappan
, Tracy A. Jenkin
:
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do? 354-368 - Pavithra Harsha

, Ashish Jagmohan, Jayant Kalagnanam, Brian Quanz
, Divya Singhvi
:
Deep Policy Iteration with Integer Programming for Inventory Management. 369-388 - Chenxu Ke

, Lijian Lu
, Ruxian Wang
:
Efficient Frontier and Applications in Product Offering and Pricing. 389-407 - Siddhartha Sharma

, Rahul Telang
, Alejandro Zentner:
The Impact of Digitization on Print Book Sales: Analysis Using Genre Exposure Heterogeneity. 408-424 - Rui Peng Liu

, Konstantina Mellou
, Evelyn Xiao-Yue Gong
, Beibin Li
, Thomas Coffee, Jeevan Pathuri, David Simchi-Levi
, Ishai Menache
:
Efficient Cloud Server Deployment Under Demand Uncertainty. 425-440 - Shantanu Dutta

, Divya Singhvi
, Somya Singhvi
:
Buying Cheap: Brand Switching During Economic Distress and Its Disparate Impact on Consumers. 441-459 - Vishal Ahuja

, Yasin Alan
, Mazhar Arikan
:
The Role of Route-Level Decisions in the Efficiency and Resilience of Airline Operations: Evidence from the Wright Amendment Repeal. 460-478 - Abhishek Deshmane

, Xabier Barriola
:
Frame by Fame: Content Creation on Short Video-Format Platforms. 479-495 - Diego Aparicio

, Drazen Prelec, Weiming Zhu
:
Choice Overload and the Long Tail: Consideration Sets and Purchases in Online Platforms. 496-515 - Lina Wang

, Scott Webster
, Elliot Rabinovich
:
Structural Estimation of Attrition in a Last-Mile Delivery Platform: The Role of Driver Heterogeneity, Compensation, and Experience. 516-534 - Jingwen Tang

, Zhengling Qi
, Ethan X. Fang
, Cong Shi
:
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach. 535-553 - Zuzana Brokesová

, Cary Deck
, Jana Peliova
:
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions. 554-568 - David F. Drake

, Suresh Muthulingam
:
How Does Flexibility Affect Environmental Performance? Evidence from the Power Generation Industry. 569-587 - Gökçe Esenduran

, Minyue Jin
, Yu Zhou
:
Laissez-Faire vs. Government Intervention: Implications of Regulation Preventing Nonauthorized Remanufacturing. 588-606 - Dawson Kaaua

, Vanitha Virudachalam
:
Going the Distance: The Impact of Commute on Gender Diversity in Public Service. 607-623 - Minseok Ryu

, Ruiwei Jiang
:
Nurse Staffing Under Absenteeism: A Distributionally Robust Optimization Approach. 624-639 - Yanhan (Savannah) Tang

, Andrew A. Li
, Alan Scheller-Wolf
, Sridhar Tayur
:
Multi-Armed Bandits with Endogenous Learning Curves: An Application to Split Liver Transplantation. 640-658 - Wayne Fu

, Guangzhi Shang
, Xun Tong
:
Budget Disclosure in Crowdfunding: Information Asymmetry and Cost Transparency. 659-678
Volume 27, Number 3, 2025
- MSOM Society Student Paper Competition: Abstracts of 2024 Winners. xviii-xx

- Acknowledgments to Editors and Reviewers (2024). viii-xvii

- Mahyar Eftekhar

, Serguei Netessine
, Yanchong Zheng
:
Call for Papers - Special Issue on Operations Management for Developing Economies. iv-v - 2024 M&SOM Meritorious Service Award. vi-vii

- Jingwen Yang

, Anant Mishra
:
Diversion in Prescription Opioid Supply Chains: Evidence from the Drug Supply Chain Security Act. 679-699 - Pia Ramchandani

, Hamsa Bastani
, Emily Wyatt:
Unmasking Human Trafficking Risk in Commercial Sex Supply Chains with Machine Learning. 700-719 - Santiago R. Balseiro

, Haihao Lu
, Vahab Mirrokni:
Regularized Online Allocation Problems: Fairness and Beyond. 720-735 - Matt Baucum

, Matt Harris
, Lawrence Kessler
, Guanyi Lu
:
Reducing Overdose Deaths and Mitigating County Disparities: Optimal Allocation of Substance Use Treatment Centers. 736-756 - Siddharth Prakash Singh

, Owen Q. Wu
:
Incorporating Income Disparity and Utility Heterogeneity in Resource Allocation. 757-769 - Jackie Baek

, Justin J. Boutilier
, Vivek F. Farias
, Jónas Oddur Jónasson, Erez Yoeli
:
Policy Optimization for Personalized Interventions in Behavioral Health. 770-788 - Yixin (Iris) Wang

, George P. Ball
, Gopesh Anand
, Hyunwoo Park
:
Obligatory Responses to FDA Inspection Outcomes and Future Drug Shortages. 789-807 - Yuting Yuan

:
Managing Flexible Capacity in Service Systems with Worker Shortages. 808-824 - Yicheng Liu

, Xiao Alison Chen
, Yan Liu
, Zizhuo Wang
:
Simultaneous vs. Sequential: Optimal Assortment Recommendation in Multistore Retailing. 825-842 - Narendra Agrawal

, Sami Najafi-Asadolahi, Stephen A. Smith:
Dynamic Pricing and Bidding for Display Advertising Campaigns. 843-861 - Huijun Chen

, Ying-Ju Chen
, Sung-Hyuk Park
, Dongwook Shin
:
Multichannel Advertising: Budget Allocation in the Presence of Spillover and Carryover Effects. 862-880 - Lin An

, Andrew A. Li
, Benjamin Moseley
, R. Ravi
:
The Nonstationary Newsvendor with (and Without) Predictions. 881-896 - Ang Xu

, Chiwei Yan
, Chong Yang Goh, Patrick Jaillet
:
A Locational Demand Model for Bike-Sharing. 897-916 - Santiago Gallino

, Nil Karacaoglu
, Antonio Moreno
:
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces. 917-934 - Nikolay Osadchiy

, William Schmidt
, Jing Wu
:
Trade Credit and Customer Portfolio Approach to Managing Cash Flow Variability. 935-954 - You Hui Goh

, Zihao Li
, Zhenzhen Yan
:
Strategic Idling in Appointment Systems with Sequential Servers. 955-974 - Awi Federgruen, Zhe Liu

, Jiaqi Lu
:
Dual Sourcing Under Internal and External Volatilities. 975-992
Volume 27, Number 4, 2025
- Xabier Barriola

, William Schmidt
:
The High Impact of Hurricanes on Prices in Low-Income Communities. 993-1007 - Minje Park

, Anita L. Tucker
, Rena M. Conti
:
Linking Medication Errors to Drug Shortages: Evidence from Heparin Supply Chain Disruptions Caused by Hurricane Maria. 1008-1024 - Yimeng Niu

, Niklas Werle
, Morris A. Cohen
, Shiliang Cui
, Vinayak Deshpande
, Ricardo Ernst
, Arnd Huchzermeier
, Andy A. Tsay
, Jing Wu
:
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond. 1025-1036 - Behrooz Pourghannad

, Guihua Wang
:
Matching Patients with Surgeons: Heterogeneous Effects of Surgical Volume on Surgery Duration. 1037-1052 - Zhe Yuan

, Yitong Wang, Tianshu Sun
, Huilan Xu:
Democratizing Data Analytics Products to Drive SME Growth: A Natural Experiment. 1053-1067 - Rob Glew

, Claire Senot
:
Hold Me Accountable: Anonymity and Prosocial Behavior in Services. 1068-1086 - Jacob B. Feldman

, Danny Segev
:
Dynamic Pricing with Menu Costs: Approximation Schemes and Applications to Grocery Retail. 1087-1106 - Opher Baron

, Tianshu Lu
, Jianfu Wang
:
Capacity Rationing in Multiserver, Nonpreemptive Priority Queues. 1107-1125 - Chengzhang Li

, Tingliang Huang
, Yufei Huang
:
Product Return Policies: The Impacts of Vertical Bargaining and Contracting with Retail Competition. 1126-1145 - Burak Kazaz

, Fasheng Xu
, Haoran Yu
:
Retailing Strategies of Imperfect Produce and the Battle Against Food Waste. 1146-1163 - Panos Kouvelis

, Xiao Tan
, Sammi Yu Tang
:
Flexibility Value of Reshoring Capacity Under Policy Uncertainty and Domestic Competition. 1164-1182 - Naveed Chehrazi

:
Inventory Systems with Record Inaccuracy: Transaction Errors vs. Unobservable Loss. 1183-1204 - Andrew M. Davis

, Rihuan Huang
, Kyle Hyndman
:
Trade Credit and Bankruptcy Risk in Supply Chains: An Experimental Study. 1205-1223 - Xueming Luo

, Le Wang
, Qingsheng Wu
, Takeshi Moriguchi
:
From Stopping to Shopping: A Field Experiment on Free Return and Free Shipping Retargeting Policies in Online Retail Operations. 1224-1241 - Andreas Fügener

, Sebastian Schiffels
, Ulrich W. Thonemann
:
Project Portfolio Selection with Strategic Buckets - The Role of Naïve Diversification. 1242-1257 - Ruize Ma

, Yunke Mai
, Bin Hu
:
User-Generated Content Platforms: Managing the Relationship Triangle. 1258-1274 - Zhi Chen

, Jussi Keppo
:
R&D Data Sharing in New Product Development. 1275-1294 - Zhiyuan Wang

, Lun Ran
, Minglong Zhou
, Long He
:
On the Equivalence and Performance of Distributionally Robust Optimization and Robust Satisficing Models. 1295-1312 - Miao Bai

, Nan Liu
, Zheng Zhang
:
Helping the Captive Audience: Advance Notice of Diagnostic Service for Hospital Inpatients. 1313-1331

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