BibTeX records: Richard Stüber

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@inproceedings{DBLP:conf/webi/VianaSRA18,
  author       = {Julio A. N. Viana and
                  Richard St{\"{u}}ber and
                  Olaf Reinhold and
                  Rainer Alt},
  title        = {Social {CRM} from the Customer Perspective: {A} Preliminary Analysis
                  of Differences between Brazilian and German Users},
  booktitle    = {{WI}},
  pages        = {740--745},
  publisher    = {{IEEE} Computer Society},
  year         = {2018}
}
@inproceedings{DBLP:conf/bis/WittwerRAJS16,
  author       = {Matthias Wittwer and
                  Olaf Reinhold and
                  Rainer Alt and
                  Finn Jessen and
                  Richard St{\"{u}}ber},
  title        = {Social Media Analytics Using Business Intelligence and Social Media
                  Tools - Differences and Implications},
  booktitle    = {{BIS} (Workshops)},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {263},
  pages        = {252--259},
  publisher    = {Springer},
  year         = {2016}
}