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BibTeX records: Richard Stüber
@inproceedings{DBLP:conf/webi/VianaSRA18, author = {Julio A. N. Viana and Richard St{\"{u}}ber and Olaf Reinhold and Rainer Alt}, title = {Social {CRM} from the Customer Perspective: {A} Preliminary Analysis of Differences between Brazilian and German Users}, booktitle = {{WI}}, pages = {740--745}, publisher = {{IEEE} Computer Society}, year = {2018} }
@inproceedings{DBLP:conf/bis/WittwerRAJS16, author = {Matthias Wittwer and Olaf Reinhold and Rainer Alt and Finn Jessen and Richard St{\"{u}}ber}, title = {Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications}, booktitle = {{BIS} (Workshops)}, series = {Lecture Notes in Business Information Processing}, volume = {263}, pages = {252--259}, publisher = {Springer}, year = {2016} }
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