Alberto Urueña-López

◀ ▶ joint publications with Julián Chaparro-Peláez

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Publications

2015
[j1]
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Julián Chaparro-Peláez, Ángel Hernández-García, Alberto Urueña-López:
The Role of Emotions and Trust in Service Recovery in Business-to-Consumer Electronic Commerce. J. Theor. Appl. Electron. Commer. Res. 10(2): 77-90 (2015)

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