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2020 – today
- 2023
[c8]Varun Nathan, Devashish Deshpande, Ayush Kumar, Cijo George, Jithendra Vepa:
What questions are my customers asking?: Towards Actionable Insights from Customer Questions in Contact Center Calls. INTERSPEECH 2023: 5253-5254- [c7]Rishabh Kumar Tripathi, Digvijay Ingle, Ayush Kumar, Cijo George, Jithendra Vepa:
COnVoy: A Contact Center Operated Pipeline for Voice of Customer Discovery. INTERSPEECH 2023: 5255-5256 - [c6]Anup Pattnaik, Tanay Narshana, Aashraya Sachdeva, Cijo George, Jithendra Vepa:
CauSE: Causal Search Engine for Understanding Contact-Center Conversations. INTERSPEECH 2023: 5259-5260 - [c5]Aashraya Sachdeva, Sai Nishanth Padala, Anup Pattnaik, Varun Nathan, Cijo George, Ayush Kumar, Jithendra Vepa:
Tailored Real-Time Call Summarization System for Contact Centers. INTERSPEECH 2023: 5261-5262 - [c4]Suraj Agrawal, Aashraya Sachdeva, Soumya Jain, Cijo George, Jithendra Vepa:
Cross-lingual/Cross-channel Intent Detection in Contact-Center Conversations. INTERSPEECH 2023: 5269-5270
2010 – 2019
- 2018
- [c3]Rukma Talwadker, Cijo George:
Yodea: Workload Pattern Assessment Tool for Cloud Migration. CloudCom 2018: 17-20 - 2015
- [j1]Cijo George, Sathish S. Vadhiyar:
Fault Tolerance on Large Scale Systems using Adaptive Process Replication. IEEE Trans. Computers 64(8): 2213-2225 (2015) - 2014
- [c2]Vipul Mathur, Cijo George, Jayanta Basak:
Anode: Empirical detection of performance problems in storage systems using time-series analysis of periodic measurements. MSST 2014: 1-12 - 2012
- [c1]Cijo George, Sathish S. Vadhiyar:
ADFT: An Adaptive Framework for Fault Tolerance on Large Scale Systems using Application Malleability. ICCS 2012: 166-175
Coauthor Index
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