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T. R. M. Lalla

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2003
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T. R. M. Lalla, W. G. Lewis, Kit Fai Pun, Kwai-Sang Chin, Henry C. W. Lau:
Manufacturing strategy, total quality management and performance measurement: an integrated model. Int. J. Manuf. Technol. Manag. 5(5/6): 414-427 (2003)

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