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Chin Eang Ong
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2010 – 2019
- 2019
- [c11]Chin Eang Ong, David Teh:
A Study of Customer Resolution Management: the Influence of Effective Complaint-Handling Procedures on Consumer Decisions to shop Online. ECIS 2019 - [c10]Osemwonyemwen Oshodin, Alemayehu Molla, Stan Karanasios, Chin Eang Ong:
How do FinTech Start-ups Develop Capabilities? Towards a FinTech Capability Model. PACIS 2019: 59 - 2017
- [c9]Osemwonyemwen Oshodin, Alemayehu Molla, Stan Karanasios, Chin Eang Ong:
Is FinTech a Disruption or a New Eco-system? An Exploratory Investigation of Banks' Response to Fintech in Australia. ACIS 2017: 95 - [c8]Phoommhiphat Mingmalairaks, Chin Eang Ong:
The Influence of Complaint-Handling Procedures on Consumer Decisions to Shop Online. AMCIS 2017 - 2016
- [j1]Chin Eang Ong, David Teh:
Redress procedures expected by consumers during a business-to-consumer e-commerce dispute. Electron. Commer. Res. Appl. 17: 150-160 (2016) - [c7]Osemwonyemwen Oshodin, Alemayehu Molla, Chin Eang Ong:
An Information Systems Perspective on Digital Currencies: A Systematic Literature Review. ACIS 2016: 74 - [c6]Chin Eang Ong, Caroline Chan:
The Influence of Merchant Reputation on Consumer Decisions to Shop Online. AMCIS 2016 - 2015
- [c5]Chin Eang Ong:
The Types of Redress Procedures in Business-To-Consumer (B2C) E-Commerce. AMCIS 2015 - 2014
- [c4]Chin Eang Ong, Caroline Chan:
How Complaint Handling Procedures Influence Consumer Decisions to Shop Online? Bled eConference 2014: 22 - 2013
- [c3]Chin Eang Ong:
The Role of Redress in Consumer Online Purchasing. Bled eConference 2013: 20 - 2011
- [c2]Chin Eang Ong, Pradip Sarkar, Caroline Chan:
The Role of Redress in B2C E-Business: An Exploratory Study of Consumer Perceptions. Bled eConference 2011: 23
2000 – 2009
- 2009
- [c1]Chin Eang Ong, Mohini Singh:
The Role of Redress in B2C E-Business. Bled eConference 2009: 6
Coauthor Index
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