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Gabriela Yukari Iwama

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2020 – today

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2022
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Wivian A. dos R. Correa, Gabriela Yukari Iwama, Marília Miranda Forte Gomes, Glauco Vitor Pedrosa, Wander C. M. Pereira da Silva, Rejane M. da C. Figueiredo:
Evaluating the Impact of Trust in Government on Satisfaction with Public Services. EGOV 2022: 3-14
2020
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Glauco Vitor Pedrosa, Ricardo Ajax Dias Kosloski, Vitor Gomes Menezes, Gabriela Yukari Iwama, Wander C. M. Pereira da Silva, Rejane M. da C. Figueiredo:
A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services. Inf. 11(10): 472 (2020)

2010 – 2019

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2019
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Vanessa De Andrade Soares, Gabriela Yukari Iwama, Vitor Gomes Menezes, Marília Miranda Forte Gomes, Glauco Vitor Pedrosa, Wander C. M. Pereira da Silva, Rejane Maria da Costa Figueiredo:
Evaluating Government Services Based on User Perspective. DG.O 2019: 425-432

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