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Laura Z. Luan
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Journal Articles
- 2009
- [j2]Jon Lenchner, Daniela Rosu, Nicole F. Velasquez, Shang Guo, Ken Christiance, Don DeFelice, Prasad M. Deshpande, Krishna Kummamuru, Naama Kraus, Laura Z. Luan, Debapriyo Majumdar, Martin McLaughlin, Shila Ofek-Koifman, Deepak Padmanabhan, Charles Perng, Haggai Roitman, Christopher Ward, James Young:
A service delivery platform for server management services. IBM J. Res. Dev. 53(6): 2 (2009) - 2004
- [j1]Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu:
Utility computing SLA management based upon business objectives. IBM Syst. J. 43(1): 159-178 (2004)
Conference and Workshop Papers
- 2011
- [c9]Sangkyum Kim, Winnie Cheng, Shang Guo, Laura Z. Luan, Daniela Rosu, Abhijit Bose:
Polygraph: System for Dynamic Reduction of False Alerts in Large-Scale IT Service Delivery Environments. USENIX ATC 2011 - 2009
- [c8]Rajeev Gupta, K. Hima Prasad, Laura Z. Luan, Daniela Rosu, Christopher Ward:
Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud. IEEE SCC 2009: 57-64 - [c7]Patricia Marcu, Genady Grabarnik, Laura Z. Luan, Daniela Rosu, Larisa Shwartz, Christopher Ward:
Towards an optimized model of incident ticket correlation. Integrated Network Management 2009: 569-576 - 2005
- [c6]Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang, Christopher Ward:
PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics. IEEE SCC 2005: 33-40 - [c5]Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang:
Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems. ICWS 2005: 237-245 - [c4]Chunqiang Tang, Melissa J. Buco, Rong N. Chang, Sandhya Dwarkadas, Laura Z. Luan, Edward So, Christopher Ward:
Low traffic overlay networks with large routing tables. SIGMETRICS 2005: 14-25 - 2004
- [c3]Christopher Ward, Nianhua Li, Melissa J. Buco, Rong N. Chang, Laura Z. Luan:
Integration and Exploitation of SLA Management Data using the DIRECT Metadata Management Framework. CCCT (2) 2004: 329-336 - 2003
- [c2]Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu, Tevfik Kosar, Syed Umair Ahmed Shah:
Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM. ISADS 2003: 157-164 - 2002
- [c1]Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan:
A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts. EC-Web 2002: 363-376
Coauthor Index
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