BibTeX record conf/ACISicis/DeutscherF09

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@inproceedings{DBLP:conf/ACISicis/DeutscherF09,
  author       = {Jan{-}Helge Deutscher and
                  Carsten Felden},
  editor       = {Huaikou Miao and
                  Gongzhu Hu},
  title        = {Model Concept to Determine the Optimal Maturity of {IT} Service Management
                  Processes},
  booktitle    = {8th {IEEE/ACIS} International Conference on Computer and Information
                  Science, {IEEE/ACIS} {ICIS} 2009, June 1-3, 2009, Shanghai, China},
  pages        = {543--548},
  publisher    = {{IEEE} Computer Society},
  year         = {2009},
  url          = {https://doi.org/10.1109/ICIS.2009.67},
  doi          = {10.1109/ICIS.2009.67},
  timestamp    = {Fri, 24 Mar 2023 00:03:42 +0100},
  biburl       = {https://dblp.org/rec/conf/ACISicis/DeutscherF09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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