default search action
BibTeX record conf/btw/CarneinHTVK17
@inproceedings{DBLP:conf/btw/CarneinHTVK17, author = {Matthias Carnein and Leschek Homann and Heike Trautmann and Gottfried Vossen and Karsten Kraume}, editor = {Bernhard Mitschang and Norbert Ritter and Holger Schwarz and Meike Klettke and Andreas Thor and Oliver Kopp and Matthias Wieland}, title = {Customer Service in Social Media: An Empirical Study of the Airline Industry}, booktitle = {Datenbanksysteme f{\"{u}}r Business, Technologie und Web {(BTW} 2017), 17. Fachtagung des GI-Fachbereichs ,,Datenbanken und Informationssysteme" (DBIS), 6.-10. M{\"{a}}rz 2017, Stuttgart, Germany, Workshopband}, series = {{LNI}}, volume = {{P-266}}, pages = {33--40}, publisher = {{GI}}, year = {2017}, url = {https://dl.gi.de/handle/20.500.12116/920}, timestamp = {Tue, 04 Jul 2023 17:43:11 +0200}, biburl = {https://dblp.org/rec/conf/btw/CarneinHTVK17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.