BibTeX record conf/cmg/Isom02

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@inproceedings{DBLP:conf/cmg/Isom02,
  author       = {Rick E. Isom},
  title        = {Analyzing and Forecasting a Customer Relationship Management {(CRM)}
                  Application},
  booktitle    = {28th International Computer Measurement Group Conference, December
                  8-13, 2002, Reno, Nevada, USA, Proceedings},
  pages        = {387--392},
  publisher    = {Computer Measurement Group},
  year         = {2002},
  url          = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2002/2015.pdf},
  timestamp    = {Wed, 17 Jul 2019 13:21:10 +0200},
  biburl       = {https://dblp.org/rec/conf/cmg/Isom02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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