BibTeX record conf/cscw/HalversonEA04

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@inproceedings{DBLP:conf/cscw/HalversonEA04,
  author       = {Christine Halverson and
                  Thomas Erickson and
                  Mark S. Ackerman},
  editor       = {James D. Herbsleb and
                  Gary M. Olson},
  title        = {Behind the help desk: evolution of a knowledge management system in
                  a large organization},
  booktitle    = {Proceedings of the 2004 {ACM} Conference on Computer Supported Cooperative
                  Work, {CSCW} 2004, Chicago, Illinois, USA, November 6-10, 2004},
  pages        = {304--313},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/1031607.1031657},
  doi          = {10.1145/1031607.1031657},
  timestamp    = {Tue, 06 Nov 2018 16:57:11 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/HalversonEA04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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