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BibTeX record conf/ecis/HooffVFV13
@inproceedings{DBLP:conf/ecis/HooffVFV13, author = {Bart van den Hooff and Tim Vermeulen and Frans Feldberg and Tibert Verhagen}, title = {Mind The Gap: Importance-Performance Gaps As Determinants Of User Satisfaction With Information Systems}, booktitle = {21st European Conference on Information Systems, {ECIS} 2013, Utrecht, The Netherlands, June 5-8, 2013}, pages = {38}, year = {2013}, url = {http://aisel.aisnet.org/ecis2013\_cr/38}, timestamp = {Mon, 05 Dec 2016 15:14:00 +0100}, biburl = {https://dblp.org/rec/conf/ecis/HooffVFV13.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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