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BibTeX record conf/er/CarneinHHTVBK17
@inproceedings{DBLP:conf/er/CarneinHHTVBK17, author = {Matthias Carnein and Markus Heuchert and Leschek Homann and Heike Trautmann and Gottfried Vossen and J{\"{o}}rg Becker and Karsten Kraume}, editor = {Sergio de Cesare and Ulrich Frank}, title = {Towards Efficient and Informative Omni-Channel Customer Relationship Management}, booktitle = {Advances in Conceptual Modeling - {ER} 2017 Workshops AHA, MoBiD, MREBA, OntoCom, and QMMQ, Valencia, Spain, November 6-9, 2017, Proceedings}, series = {Lecture Notes in Computer Science}, volume = {10651}, pages = {69--78}, publisher = {Springer}, year = {2017}, url = {https://doi.org/10.1007/978-3-319-70625-2\_7}, doi = {10.1007/978-3-319-70625-2\_7}, timestamp = {Tue, 14 May 2019 10:00:50 +0200}, biburl = {https://dblp.org/rec/conf/er/CarneinHHTVBK17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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