BibTeX record conf/icis/NgGK07

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@inproceedings{DBLP:conf/icis/NgGK07,
  author       = {Ee Hong Ng and
                  Sumeet Gupta and
                  Hee{-}Woong Kim},
  title        = {Online Customer Retention: The Resistance to Change Perspective},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2007, Montreal, Quebec, Canada, December 9-12, 2007},
  pages        = {137},
  publisher    = {Association for Information Systems},
  year         = {2007},
  url          = {http://aisel.aisnet.org/icis2007/137},
  timestamp    = {Wed, 28 Dec 2011 14:49:45 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/NgGK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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