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BibTeX record conf/icores/ThionganeCL20
@inproceedings{DBLP:conf/icores/ThionganeCL20, author = {Mamadou Thiongane and Wyean Chan and Pierre L'Ecuyer}, editor = {Greg H. Parlier and Federico Liberatore and Marc Demange}, title = {Delay Predictors in Multi-skill Call Centers: An Empirical Comparison with Real Data}, booktitle = {Proceedings of the 9th International Conference on Operations Research and Enterprise Systems, {ICORES} 2020, Valletta, Malta, February 22-24, 2020}, pages = {100--108}, publisher = {{SCITEPRESS}}, year = {2020}, url = {https://doi.org/10.5220/0009181401000108}, doi = {10.5220/0009181401000108}, timestamp = {Fri, 17 Apr 2020 13:21:05 +0200}, biburl = {https://dblp.org/rec/conf/icores/ThionganeCL20.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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